Customer reviews Motostorm.it

英語での対応ですが、私のデタラメな英語を理解してくれ、こまめにメールをくれて、とても安心して取引ができました。

perfekt, thank you

Item and motostorm are/ spot on, unfortunately ups delivery wasn't, no relpy to question re import tax, therefore won't be using any company that uses them as a courier

Velocissimi!

Tutto perfetto

I ordered a Araï helmet which was supposed to be in stock but it wasn't and there was a certain delay to receive it. The helmet was supposed to be shipped on the 20th of March (delayed date) but was still on hold on that date, there was no update for the delivery. I called the client service who told me there would be a further delay. The client service itself was easy to reach and helpful and they reassured me that would send it as soon as received and I could get a refund if I wanted to cancel the order. I chose to wait and the helmet arrived yesterday 26th of March via UPS. Although, the UPS delivery guy dumped the box with helmet over the gate of my house which is 2 meters high which inflicted a shock to the helmet and therefore is unusable. A complaint has been opened with UPS. This is not the fault of Motostorm but I will not trust any other delivery of a helmet by courier. If I known about the delay and the issue with UPS, I would have shopped in a local store. Lesson learned.

I am happy that I bought a Just 1 helmet at Motostorm. Delivery was so quick, much quicker than I had thought and the price and the service were also good.

Wrong product sent, they did not return email. Have not heard back from motostorm.

Livraison super rapide et très bien emballé merci

Great product delivered quickly.