Customer reviews Motostorm.it

The website is truly wonderful. The range of products available is outstanding. Customer service is very good, but not excellent. It took them a few days to answer my e-mails, which is understandable if it's a small business.

I must add that I ordered a product from Motostorm that was shipped to me with a defect. Once I opened the package, inspected the item, and concluded that it was very very lightly damaged, I immediately took photographs and e-mailed them to Motostorm. The damage was indeed very very light; however, the reason why I complained is because I paid good money for something that shouldn't be damaged and I didn't feel I was nitpicking. Motostorm the very next day e-mailed me back asking to see photographs of the packaging to see if it was damage occurred by shipping, which it wasn't, so they refunded back a generous portion of the item's value and everyone had a great rest of their day.

The only reason I'm not giving Motostorm a 5 star for the time being is because I feel the product should have been inspected before being packaged and shipped, but like I said, for a small business that I'm quite certain is very busy all day long, it is understandable.

Quick postage .. goods as described .. recommended seller

Everything was perfect

These guys get the job done. Professional, efficient, friendly service! If I could rate them higher I would double the stars!!

Excellent.Fast communication, Fast shipping,great service, will buy again

Perfect.

TODO PERFECTO!

ottmo servizio e consegna velocissima

Ok let me simply say that this was one of the best and hassle free experiences I have dealt with an online store! First, the price of most items in general are waaaaay less expensive than other online competitor stores like Revzilla, I instantly saved $140 on a jacket I bought from Motostorm compared to buying it from Revzilla, thats even with paying for shipping compared to free shipping from Revzilla! Shipping was very very fast!! Item arrived to USA in 6 days! Shipment tracking was on point! and above all... I have been given a 20 euro coupon code for items above 200 euros and another 20 euro discount if you write a review for the item!! What possibly could you want more! MOTOSTORM IS SERIOUSLY THE BEST ONLINE MOTORCYCLE GEAR STORE I HAVE EVER CAME ACROSS!

Superb selection of motorcycle gear with unbeatable prices! It's my second purchase and I will remain loyal customer in the future! Warm regards and ride safe! Cheers!