Opiniones de clientes reales de Motostorm.it
Calculado a partir de 31408 Opiniones
Opiniones de clientes reales
Opinión cliente
Non accettare il reso di un casco solo perché privo di pellicola è assurdo,
La pellicola sulla visiera è un sigillo di garanzia, è la prova concreta che il casco non è stato usato. Nella nostra politica di resi disponibile sul nostro sito indichiamo chiaramente che per essere idoneo al reso il prodotto deve essere nelle medesime condizioni in cui è stato ricevuto, completo di imballaggio, etichette, protezioni e pellicole.
Opinión cliente
Not good
Shiooing is high then inpaid also custom tax 10,000¥
Shiooing is high then inpaid also custom tax 10,000¥
el
31.07.2024
a las 10:30
por Charlie H.
después de su compra el 24.07.2024 10:16
from motostorm.it/en
después de su compra el 24.07.2024 10:16
from motostorm.it/en
We are sorry that your experience with us was negative.
Shipping times were respected, we shipped your order immediately the next day.
Regarding customs fees, everything is clearly explained on our website: "Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. International orders may be subject to customs clearance procedures that can cause delays in delivery.”
Opinión cliente
(There may be some errors in my English.)
I buy a lot from Motostorm in Japan.
Motostorm's customer service is great.
They have a wide range of products.
But my latest purchase had a bit of a bad experience.
When I was tracking my parcel, my parcel was returned to Motostorm from the airport without any prior notice.
If there is a problem in the process of shipping the package, I would like them to inform the customer of the reason in advance.
If there is no notice, the customer will be anxious because they don't know why there was a problem.
When I contacted them by email, I found out the reason.
I won't write the reason here.
And they said it would take a week to resend the parcel.
I requested to cancel the order by email.
There was no reply from them for a long time. So I spent a time not knowing whether I could cancel or not.
I was finally able to cancel.
Motostorm's cancellation and refund response was sincere.
If there is a problem in the process of shipping, Motostorm should inform the customer of the reason and the subsequent response.
Motostorm should also respond to customer emails promptly, even if it's just an automated, perfunctory reply.
I would like to continue shopping with Motostorm in the future.
I buy a lot from Motostorm in Japan.
Motostorm's customer service is great.
They have a wide range of products.
But my latest purchase had a bit of a bad experience.
When I was tracking my parcel, my parcel was returned to Motostorm from the airport without any prior notice.
If there is a problem in the process of shipping the package, I would like them to inform the customer of the reason in advance.
If there is no notice, the customer will be anxious because they don't know why there was a problem.
When I contacted them by email, I found out the reason.
I won't write the reason here.
And they said it would take a week to resend the parcel.
I requested to cancel the order by email.
There was no reply from them for a long time. So I spent a time not knowing whether I could cancel or not.
I was finally able to cancel.
Motostorm's cancellation and refund response was sincere.
If there is a problem in the process of shipping, Motostorm should inform the customer of the reason and the subsequent response.
Motostorm should also respond to customer emails promptly, even if it's just an automated, perfunctory reply.
I would like to continue shopping with Motostorm in the future.
Opinión cliente
Good delivery on the end. Order took a while and communication wasn’t great but finished up ok.
Opinión cliente
Fast delivery, great prices and great products!
Opinión cliente
It was easy to order and pay, the product is very good.
Opinión cliente
Ordering was easy, and the delivery was fairly quick, considering it was shipped from halfway around the world.
Opinión cliente
Ottimo prodotto funzionale con garanzia prodotto italiano facilissimo da attaccare e staccare dalla moto con luminosa automatica!
Opinión cliente
Being in the US, I'm reluctant to purchase from other countries. This purchase and my previous ones have been great. Pricing has been competitive and delivery has been reasonable.
el
30.07.2024
a las 14:11
por Kenneth B.
después de su compra el 25.07.2024 14:10
from motostorm.it/en
después de su compra el 25.07.2024 14:10
from motostorm.it/en
Información Motostorm.it
Descripción:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Dirección:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Página web:
Contacto:
info@motostorm.it
Responsable:
motostorm
Estado :
actualizado
Núm. de opiniones:
31408
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Opinión cliente
5 / 5
después de su compra el 26.07.2024 11:02
from motostorm.it/en