Klant beoordelingen Motostorm.it
Berekend over 31408 Beoordelingen
Klantwaarderingen
Klant beoordelingen
alles okay
Klant beoordelingen
Good service and product
Klant beoordelingen
Tutto OK!
Klant beoordelingen
Awesome service, very fast shipping from Italy to the USA. Great price and would highly recommend to a friend.
Klant beoordelingen
Perfect transaction, quick shipping
Klant beoordelingen
Good shoes !
Klant beoordelingen
The biggest issue with this merchant, Motostorm.it, is misrepresentation and subsequently the unwillingness to make things right. The webpage of the product I purchased clearly says "Purchase this item and you will receive 1 coupon(s) of €20!" on the right-side column. After the product has been shipped I inquired about the €20 discount coupon and was only then informed by Juliana that “Each €200.00 you receive a discount code once we ship. The product you ordered it’s €183.61, so our system did not sent you the code.”
Let me be clear that nowhere on the product webpage mentioned there was a €200.00 minimum purchase in order to receive the €20 discount coupon offered. I responded by pointing out that If there was a minimum purchase amount that the product I purchased did not qualify for then this discount coupon should not have been offered on the product webpage. I further emphasized that “Afterall the coupon is only useful when I buy more products from you. I'd appreciate if you can help make this first transaction a pleasant experience.” Frankly I was quite shocked by the can’t-care-less response by Andrea that “if you want to receive a discount code to use on your next order. I advise you to leave a review on our website. You will receive one discount code by email for every review that you leave.”
While most established companies that care about customer service and repeat customers would handle this sort of incidents quickly and quietly when they are clearly in the wrong, Motostorm.it is audacious enough to want to make it public. So here is the review they asked for.
Let me be clear that nowhere on the product webpage mentioned there was a €200.00 minimum purchase in order to receive the €20 discount coupon offered. I responded by pointing out that If there was a minimum purchase amount that the product I purchased did not qualify for then this discount coupon should not have been offered on the product webpage. I further emphasized that “Afterall the coupon is only useful when I buy more products from you. I'd appreciate if you can help make this first transaction a pleasant experience.” Frankly I was quite shocked by the can’t-care-less response by Andrea that “if you want to receive a discount code to use on your next order. I advise you to leave a review on our website. You will receive one discount code by email for every review that you leave.”
While most established companies that care about customer service and repeat customers would handle this sort of incidents quickly and quietly when they are clearly in the wrong, Motostorm.it is audacious enough to want to make it public. So here is the review they asked for.
Klant beoordelingen
Excellent
Klant beoordelingen
great
Informatie Motostorm.it
Omschrijving:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adres:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Bevoegde vertegenwoordiger:
motostorm
Statut :
Bijgewerkt
Aantal beoordelingen:
31408
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Klant beoordelingen
4 / 5
Na een bestelling op 12-10-2018 15:52
from motostorm.it