Customer reviews Motostorm - Reviews Motostorm

Customer reviews Motostorm.it

Customer ratings

Customer review

 
Not the best experience. Gave me a expected delivery date. Days following shipment date did not receive shipment nor any updates on my shipment. Had to email to get a status. They then replied the manufacture was on a back order. Now it is weeks after my original shipment date when they update me on new date . Fed Ex international puts my shipment on customs clearance delay as Motostorm did not give a full description of the package to them. Fed Ex has been trying to contact Motostorm to get that information but has yet replied and will ship the items back to shipper on the due date. It as now been months since i placed my order. Still nothing I advise not to order from here as you will be DISSAPOINTED!!!
06-11-2024 at 07:42 by .
Order date 06-05-2024 04:19 pm
from motostorm.it/en

Customer review

 
La sella non corrisponde minimamente a quanto descritto, è scomodissima alta come l'originale materiali pessimi e dopo un controllo accurato l'ho trovata rotta in piu punti!!
Classica cinesata immagino spero non facciano storie per il reso
06-11-2024 at 06:27 by .
Order date 06-03-2024 02:57 pm
from motostorm.it
Response of motostorm
Buongiorno, ci dispiace che la sella non corrisponda alle sue aspettative. Le confermo comunque che le selle Isotta vengono fatte in Italia. Informeremo il produttore delle sue considerazioni riguardo l'altezza. Naturalmente può renderla ed avere il rimborso.
View all comments

Customer review

 
Stay away - if your receiving your order from abroad. Although I paid postage to motsport I was billed another £73 from customs on top of the original purchase - a complete rip off.
06-08-2024 at 09:19 by .
Order date 05-31-2024 01:52 pm
from motostorm.it/en
Response of motostorm
Hello, as the Uk is no longer part of the European comunity you may be subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We inform our Uk clients about this on our website and also at checkout.

Customer review

 
I ordered a Tom Tom navigation device and recieved no acknowledgement of the order. There was no communication from the company at all, to the extent that I spoke to an italian neighbour asking her to phone the shop to confirm the order. Needless to say the phone rang out with no reply. emails would not go through to the server as it was full apparently. I thought that I may have been scammed, so I tried to stop the paypal payment and bought another unit from a known and trusted UK supplier. The Motostorm unit turned up today, so now I have 2... What a bloody waste of time. Just an email is all it takes guys...
06-07-2024 at 08:54 by .
Order date 05-31-2024 12:42 pm
from motostorm.it/en

Customer review

 
I haven’t received my order until now. This can’t be real. Definitely a nightmare that it needs to take 2 weeks to prepare my order to get ship.

Please do better than this.
06-04-2024 at 10:41 by .
Order date 05-30-2024 09:39 pm
from motostorm.it/en
Response of motostorm
Hello, thanking you for your feedback. The order was shipped on the same day as it was planned to be. Motostorm provides an estimated shipping date which can be consulted in your mymotostrom account. I can see that you have recived your goods two days ago.

Customer review

 
Why did you send me used gloves? Never ordering from these crooks again. Embarrassing and unacceptable.
06-04-2024 at 02:00 by .
Order date 05-28-2024 01:33 pm
from motostorm.it/en

Customer review

 
Tutto perfetto fino a quando ho deciso di fare il reso. mai risposto alle mie mail, quando invece prima dell'acquisto rispondevano in poche ore....
05-30-2024 at 08:48 by .
Order date 05-23-2024 07:45 pm
from motostorm.it

Customer review

 
Delivery of the ordered and paid for goods took over 5 weeks.
05-28-2024 at 10:39 by .
Order date 05-21-2024 02:10 pm
from motostorm.it/en

Customer review

 
Bonjour vous m avez envoyé un casque défectueux peinture ou covering coulure ?
Et taille plus sur un 55 ! Pas grave c est un français 😁
05-27-2024 at 09:24 by .
Order date 05-21-2024 10:59 am
from motostorm.it
Response of motostorm
Bonjour, nous sommes vraiment désolés pour ce désagrément. Pouvez-vous s'il vous plaît envoyer un email au service client. andrea@motostorm.it
View all comments

Customer review

 
Waited TERRIBLY LONG and then had to pay import duties ontop!
05-24-2024 at 05:58 by .
Order date 05-17-2024 03:18 pm
from motostorm.it/en
Response of motostorm
Hello, I can see from our records.that the order was shipped the day after you placed it as we indicated on our website. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We indicate this on our website an d also on the confrimation email that you recieve after placing the order.
  • Page / 88

Information Motostorm.it

Description:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recommend:
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31369

Find us on Facebook

About Avis-Verifies

Avis-Verifies is managed by an independent company collecting customer reviews. Its purpose is to help online consumers to find trustworthy online stores.See more