Customer reviews Motostorm.it
Calculated from 31408 Reviews
Customer ratings
Olá, pedimos desculpa pela encomenda ter sido expedida 2 dias após a data prevista. Estamos felizes por você ter recebido seu pedido em um prazo razoável
Customer review
Rendu sympa mais attaché de la sangle sous le menton pas pratique
Customer review
Boots arrived, after almost a month. I tried to get ahold of them to see what the delay was multiple times with no response. If you have patience of a Saint and faith of a nun, then sure, give these guys a shot.
Customer review
発送予定から二カ月以上音沙汰無し 確認のメールをしたらやっと発送予定の連絡があった。 予定日に発送のメールが入るが２時間ほどしたらUPSからMotostormから発送の取り消しの処理があったとのメール、確認のメールをMotostormにするが返信無し。
詐欺なのか？
詐欺なのか？
Hello,
Unfortunately, the first shipping label was cancelled because we relised that the visor arrived defective. Your parcel shipped yesterday and we send you the tracking number via email.
Best regards,
__
こんにちは、
残念ながら、届いたバイザーに欠陥があることが判明したため、最初の配送ラベルはキャンセルされました。 あなたの荷物は昨日発送されました。追跡番号を電子メールでお送りします。
よろしくお願いします、
Customer review
I sent 2 emails prior to order being dispatched. Trying to upgrade to the latest model and requesting the larger size. No response and was sent what i originally ordered.
Disappointing i did not get a response, i wanted to pay to get latest model but emails either not read or ignored.
Disappointing i did not get a response, i wanted to pay to get latest model but emails either not read or ignored.
Hi, we are very sorry but after checking it appears we have not received any email from you prior to the shipping of your order.
Customer review
I bought a GPS in canadian $ was charge 60$ more. Plus Another 70$ duties. Gps européen. Try to contact customer service twice and no answer. I had to contested on my credit card
Hello, we are currently handling your request via mail.
We are sorry for the delay in response.
Customer review
Muy mal comunicación. Compre el casco 2 de mayo, en este momento había el producto en stock. Lo enviaron 16 de mayo ( 6 días después de la fecha programada) y ningún correo de aviso en estas dos semanas por la tardancia. Además el casco costo 286 euros y al recibir en México me cobraron 120 euros de aranceles. Para que tenga en cuenta que para envíos internacionales tienen que contemplar este gasto.
Hola, lamentamos el retrazo que fue causado por un retrazo en la entrega del casco por parte del productor.
El sitio indicaba el envio para el 10 de Mayo antes que usted finalizarà el pedido y tardamos 6 dìas de esta fecha.
Los aranceles tambien estan indicados en nuestro sitio web y en el correo electornico de confirmaciòn cuando se hacen pedidos en Motostorm.
Todos los paises afuera de la Union Europea no pagan IVA cuando compran en Europa, tendràn que pagarsela a su pais antes de la entrega.
Customer review
I received my order fast but I was missing battery and charging wire so not happy with the company.
Hello, we are sorry that you are not satisfied with your purchase. As indicated on our website the central device and cable have to be ordered from In&box. They are not included in the purchase. You will be contacted by customer service check your inbox.
Customer review
navigazione veloce, descrizioni prodotti non sempre complete e esaustive. Spedizione e consegna velocissime.
Customer review
届いた商品はオーダーしたものとは違う物でした。
交換するようメールにて連絡しましたが、返信もありません。
非常に不愉快です。早急に対応すべき事案です。
お勧めできません。
交換するようメールにて連絡しましたが、返信もありません。
非常に不愉快です。早急に対応すべき事案です。
お勧めできません。
こんにちは。リクエストを次の電子メール アドレスに送信していただけますか。 andrea@motostorm.it
Information Motostorm.it
Description:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31408
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Customer review
1 / 5
Depois de mandar um email, para saber o atraso, nao me foi respondido ate hoje.
Mas a review do trustpilot e do google responderam num dia.
Depois disseram que nao demorou um més.
Eu ainda nao recebi o produto.
Se existiram atrasos, não me foram comunicados.
Foi a primeira e ultima vez.
Order date 06-06-2023 10:15 pm
from motostorm.it/en