Customer reviews Motostorm - Reviews Motostorm

Customer reviews Motostorm.it

Customer ratings

Customer review

 
Ho comprato sul sito di Motostorm un tankpad della Progrip, modello 5005 e mi è stato inviato un tankpad della Bigstar diverso da quello da me ordinato. Questo mi ha fatto perdere un sacco di tempo. E ora mi tocca fare il reso e sperare che mi mandino quello giusto o mi rimborsino i soldi...
04-01-2019 at 07:25 by .
Order date 03-27-2019 03:54 pm
from motostorm.it
Response of motostorm
Salve, ci dispiace per l'errore. Provvederemo a ritirare il prodotto sbagliato a nostre spese e a rimborsarle integralmente l'ordine.

Customer review

 
Pessimo!
04-01-2019 at 02:44 by .
Order date 03-25-2019 04:10 pm
from motostorm.it
Response of motostorm
Esistono pessimi venditori ma anche pessimi clienti!
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Customer review

 
Motostorm didn't fill out the customs forms correctly. My helmet was stuck in customs for over a week. After several emails, and phone calls I was able to resolve the problem myself.
03-28-2019 at 01:53 by .
Order date 03-05-2019 06:08 pm
from motostorm.it/en
Response of motostorm
Hi, we are sorry about the delay your parcel had during shipping. All of our shipments are accompanied with the correct documents. Some countries can ask for extra documents during customs clearance. When we receive this request from Fedex we send all required documents so as the parcel can be delivered as soon as possible.

Customer review

 
At fist it was good and after I received the item it went bad. Sometimes it's not black and white and honest people are left with a bad experience. Sad really.
03-23-2019 at 09:44 by .
Order date 03-08-2019 06:13 pm
from motostorm.it/en

Customer review

 
Avevo letto le altre recensioni, e mi sembrava tutto bene.Poi ho effettuato l'ordine di un casco Bell che ovviamente , era segnato che cera la disponibilità, con la mia taglia, invece DOPO UNA SETTIMANA ho scritto una mail, per sapere del mio ordine non ho ricevuto risposta, ho telefonato e solo allora mi hanno detto che non era disponibile, quindi non vi è coerenza. Poi è arriva tutto in ordine per fortuna....
03-19-2019 at 10:12 by .
Order date 03-11-2019 02:33 pm
from motostorm.it

Customer review

 
Orderd after reading all the reviews, to find they didn't even ship until I enquired after 7days. Boots are top notch. But the customer service is appalling. Will not use again.
03-16-2019 at 11:58 by .
Order date 03-11-2019 07:02 pm
from motostorm.it/en
Response of motostorm
Hi Nuwan, we are glad that you have received your goods and that you are happy with them. You placed your order on the 02/03/2019, the size you ordered was not in stock and as indciated on our website we could ship after 7/8 working days. You wrote to us on the 9th your order was shipped on the 11th. We replied to you providing your tracking number. I believe that we have fufilled your order request in the shortest possibile time span. We are sorry that you are not satisfied.

Customer review

 
une commende de plus de 500 euros et il me manque des pièces
pas tres sérieux
03-05-2019 at 02:49 by .
Order date 02-18-2019 06:31 pm
from motostorm.it/en
Response of motostorm
Bonjour Pierre et Anne, malheureusement le navigateur que nous vous avons envoyé nous a été livré directement de Garmin et il y avait bien un défaut au niveau du support. Nous vous avons envoyé une nouvelle pièce aujourd'hui pour remplacer celle défectueuse. Quant à la pièce mancante, comme mentionné sur notre site, il s'agit d'un support qui doit etre demandé directement chez le fabricant gratuitement car il en existe plusieurs version et Garmin a voulu laisser le choix aux clients. Nous vous présentons toutes nos excuses pour le désagrément causé.

Customer review

 
Il prezzo non è adeguato al jeans. Le sacche sui fianchi sono prive della gomma protettiva. La vita è troppo bassa, adeguata solo a persone giovani e magre ma, certo, non adeguata per persone non più giovanissime e con corporatura normale!
02-26-2019 at 02:18 by .
Order date 02-20-2019 04:06 pm
from motostorm.it
Response of motostorm
Salve, questa è una recensione sul prodotto e non sul nostro servizio. Le chiediamo cortesemente se può esprimere una valutazione sulla sua esperienza d'acquisto. Saluti.
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Customer review

 
this was a Christmas gift that arrived after Christmas
01-11-2019 at 12:18 by .
Order date 12-19-2018 06:38 pm
from motostorm.it/en
Response of motostorm
Hi, I can see that yuo placed your order on the 12th of December. We shipped on the 19th and the shipment was delivered on the 24th just in time for Christmas. Fedex tracking 784542488880

Customer review

 
will be zero stars if my product does not show up soon.
12-29-2018 at 06:25 by .
Order date 12-21-2018 06:46 pm
from motostorm.it/en
Response of motostorm
Hello, your order was shipped the same day you placed the order. It is currently waiting for you to pick it up, as FedEx tried to deliver twice and never found anyone available for the delivery. You can contact FedEx to arrange for a pick up.
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Information Motostorm.it

Description:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recommend:
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31342

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