Customer reviews Motostorm.it
Calculated from 30998 Reviews
Customer ratings
Customer review
Mi dispiace dare questa valutazione. Però questo é il terzo acquisto che faccio sul sito, i primi 2 sono andati benissimo sia come articoli che tempi di consegna, questo ultimo invece , prodotto bellissimo e packaging curato ma la spedizione é stata lentissima, soprattutto perché il prodotto era disponibile! Ordinato l’8 dicembre , arrivato il 22 dicembre.
Customer review
I purchased a helmet during the Black Friday sale. The purchase was done online via their website, I decided to buy the helmet because there was an additional 10% off the sale price.
During the purchase process online, it was quite unclear where to apply the additional discount code and by mistake the purchase was made without me applying the code.
As soon as I realised what had happened I emailed Motostorm to ask if they could rectify my mistake and apply the additional discount. Motostorm did not take the time even respond back to me for a decision on the issue.
I did receive my helmet ( I’m located in Australia) but have still not had a response from Motostorm. I’m very disappointed Motostorm totally neglected my honest mistake and couldn’t be bothered to respond at all.
I was taking a risk purchasing an expensive item from an overseas company and will now reassess to only purchase in Australia where I have local support.
During the purchase process online, it was quite unclear where to apply the additional discount code and by mistake the purchase was made without me applying the code.
As soon as I realised what had happened I emailed Motostorm to ask if they could rectify my mistake and apply the additional discount. Motostorm did not take the time even respond back to me for a decision on the issue.
I did receive my helmet ( I’m located in Australia) but have still not had a response from Motostorm. I’m very disappointed Motostorm totally neglected my honest mistake and couldn’t be bothered to respond at all.
I was taking a risk purchasing an expensive item from an overseas company and will now reassess to only purchase in Australia where I have local support.
Customer review
Merce integra e ben confezionata,ottimi prezzi unico neo da migliorare i tempi di consegna, un po' troppo lunghi
Customer review
Not enough shipping details. Luckily I was home to sign for the package.
Customer review
Rather slow delivery, but everything else was good.
Customer review
Today I received my package that was ordered on 10th November and shipped on 24th November, making it a few days short of a month between ordering to delivery in Australia via FedEx/TNT. Website simple to use, could be better with multiple filters possible with each variable, for example selecting two manufacturers is not possible once one has been selected.
Customer review
tempi di spedizione lunghi, cambio merce ancora peggio.. dopo 9 giorni non ho ancora ricevuto ancora nemmeno informazioni in merito..
per il resto direi ottima qualità e prezzi ok..
per il resto direi ottima qualità e prezzi ok..
Customer review
Purtroppo i tempi di consegna sono stati lunghissimi. È vero che la causa dipendeva dal fornitore ma Motostorm non doveva scrivere sull'articolo "disponibile in 7 giorni " . Sono stati comunque gentili nella risposta al mio reclamo
Customer review
The shipping was fast. Very good. But, I was surprised that upon delivery, I need to pay “duties and taxes” ( $128.65 ). They should have disclose that during the purchase process. On top of that, the courier, UPS, did not notify me properly that they only accept money order or cashier’s check.
Information Motostorm.it
Description:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
30998
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Customer review
3 / 5
Order date 12-10-2023 08:07 pm
from motostorm.it/en