Customer reviews Motostorm.it
Calculated from 31199 Reviews
Customer ratings
Customer review
I received the wrong product, customer service didn’t answer anymore to manage the replacement, terrible service
we are very sorry for the inconvenience, we did reply immediately to your claim with the instructions for the return, but due to a bug now solved, we could not see your new comunication about difficulties with the return process. we have now sent you a separate email with the return tickets and instructions. we will deal with your return with the outmost priority.
Customer review
12 days to process an order is too slow. Still waiting for my product. Expected delivery puts it at 19 days which is far too long. 48hrs is usually how long for an order to be processed should be
Thanking you for your feedback. Your order was shipped on the 18th odf December. The product was not in stock so we ordered it from the producer. On your account you can consult the previsted shipping date. We apologize for the delay. We were one day late.
Customer review
Didn't get it
Thanking you for your feedback. You order was shipped last week, check your inbox we will send you tracking information again.
Customer review
Item still not recieved. Bought on 02/12.
Thanking you for your feedback. Your order was shipped last week, you were sent tracking informatino by email. Check your inbox again we will send a new email. From tracking I can see that the parcel will be delviered today.
Customer review
Impossibile un’opinione su un prodotto mai pervenuto. Consiglio di non affidare più le spedizioni alla GLS. Ho avuto notizia di Reso accettato 678105, senza aver mai ricevuto nulla e senza essere stato nemmeno contattato al cell come da indicazioni fornite alla centralinista Motostorm.
Ci dispiace molto per il disguido con il corriere. Il pacco in contrassegno è rientrato a noi. Se lo desiderà possiamo spedire nuovamente le scarpe che sono tutt'ora a magazzino. qualora volesse nuovamente affidarsi a noi in futuro per un ordine, potrà indicare nelle note prima del checkout di non usare un particolare corriere e vedremo di rispettare questa scelta. Ci scusiamo per il disagio.
Customer review
$300
tax bill
buy from
someone else if they have in stock
rome urner
ampion elmets
you know
tax bill
buy from
someone else if they have in stock
rome urner
ampion elmets
you know
Thanking you for your feedback. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. This is normal pratice.
Customer review
Ho comprato guanti riscaldati ma solo una volta ricevuti ho capito che non c’era la batteria e il carica batterie, non era assolutamente chiaro , oltre a costi molto più elevati ho rischiato di non fare a tempo per Natale a comprare gli accessori
Grazie per il tuo feedback. Motostorm indica quali sono i modelli di guanti riscaldati con i le batterie e cavi inclusi. Lo indicahiamo nella photo, si trova scritto nella descrizione. Per quello che riguarda i guanti veduti da soli questi accessorie si trovano nei correllati per facilatare l'acquisto.
Customer review
No matter how long I wait, the item never arrives. There is no communication as to why the shipment is delayed.
Thanking you for your feedback. You order was shipped last week you were sent tracking info by email. Please check your inbox.
Customer review
Ordered an intermediate section of exhaust pipe for my 2024 HD Pan America , replacing the factory muffler and pre-muffler with an Arrow muffler. The end of this intermediate section that is designed to fit over the factor catalytic exhaust header end is almost 2 1/4 inch ID. The OEM Exhaust header end is 2 1/2 inch OD. This new intermediate section will not fit. This part on Motostorm is listed to fit 2021 Pan Americas thru 2024 Pan Americas. So not very happy.
Thanking you for your feedback, we are sorry that you have this issue. Please contact customer service at andrea@motostorm.it
Information Motostorm.it
Description:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31199
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Customer review
1 / 5
Order date 02-27-2025 07:11 pm
from motostorm.it