Recensioni cliente di Motostorm.it
Calcolato a partire da 31408 recensioni
Valutazioni clienti
Opinioni clienti
Great price. Good shipping experience.
il
02/08/2023
a 19:44
da anonymous a.
in seguito a un ordine del 28/07/2023 13:54
from motostorm.it/en
in seguito a un ordine del 28/07/2023 13:54
from motostorm.it/en
Opinioni clienti
No response UNTIL I asked for a refund, then after 2 weeks of no updates, no shipping, no response all of the sudden I get a response in a minute…. I asked for a refund based on the information above, the item had not been shipped, and no responses to my email requests as to an update what the status was, then I asked for a refund, and all the sudden they’re claiming that the item shipped that morning… all someone had to do was just let me know that there was a delay, all Summer had to do was just respond to an email with an update. All of this could’ve been avoided… Even if they end up sending the item which I have no idea if that’s actually going to happen or not the reason I would never use this company again is because they ignored my situation until I requested a refund at which point I was told that I could pay them for an item I never received, in order to receive the refund based on their “policy”… So you don’t send the item and then I have to pay a percentage to get a refund, sure that seems fair and above board… Terrible experience, your mileage may differ, but be warned.
il
02/08/2023
a 18:33
da anonymous a.
in seguito a un ordine del 28/07/2023 13:55
from motostorm.it/en
in seguito a un ordine del 28/07/2023 13:55
from motostorm.it/en
Hello, we are sorry you are not satisfied with our service.
The review is quite misleading, you placed the order on July the 18th and shipment was programmed for the 25th, as there was a slight delay with arrival of the product we shipped on the 28th with Fedex Priority and sent you a confirmation email with tracking information.
We responded to the email you sent requesting information about your order on July the 27th, the next day also indicating the order was shipped.
On Sunday the 30th - when the office is closed - you requested a refund as you claimed Fedex told you they did not have the package.
When we responded back on Tusday the 1st in the morning - with a day of delay just the time to catch up with all the emails from the weekend - we indicated that and immediate refund was not possible as the package was already on its way to you and we also indicated that delivery was programmed for the following day - August the 2nd - as it was Priority.
We also told you that you could return the package once delivered and we will then proceed with refund according to our Return Policy.
As you can see following the supplied tracking link, the package arrived today and it will be delivered when we told you it would.
Opinioni clienti
The order came on time and the helmet was in an excellent condition. Considering that the prices in motorstorm are way lower than the corresponding ones from the official website, I highly recommend motorstorm.
il
02/08/2023
a 18:15
da anonymous a.
in seguito a un ordine del 28/07/2023 09:56
from motostorm.it/en
in seguito a un ordine del 28/07/2023 09:56
from motostorm.it/en
Opinioni clienti
Excellent service, my new helmet arrived quickly and in an undamaged condition , top marks to Motostorm, will be using them again.
il
02/08/2023
a 18:09
da anonymous a.
in seguito a un ordine del 28/07/2023 16:38
from motostorm.it/en
in seguito a un ordine del 28/07/2023 16:38
from motostorm.it/en
Opinioni clienti
Rapide et sérieux 👍
il
02/08/2023
a 17:43
da anonymous a.
in seguito a un ordine del 28/07/2023 16:37
from motostorm.it/en
in seguito a un ordine del 28/07/2023 16:37
from motostorm.it/en
Opinioni clienti
Je n’ai toujours pas étais livré, soit disant le livreur est passer aujourd’hui mais j’étais à la maison toute la journée et je n’ai pas eu d’appels manqué.
Merci de faire le nécessaire pour que ma commande soit finalisé
Merci de faire le nécessaire pour que ma commande soit finalisé
il
02/08/2023
a 17:19
da anonymous a.
in seguito a un ordine del 28/07/2023 16:35
from motostorm.it/en
in seguito a un ordine del 28/07/2023 16:35
from motostorm.it/en
Bonjour, nous venons de recevoir communication par le transporteur que votre colis a ètè déposé à un point relais aujourd'hui. Nous vous avons envoyé un email à ce sujet avec l'addresse de retrait du colis. Nous nous excusons pour ne pas avoir pu vous informer plus tot.
Opinioni clienti
Personale corretto e disponibile, spedizione veloce.
Perfetto
Perfetto
Opinioni clienti
Tutto bene
Opinioni clienti
Ordered an akrapovic link pipe, none were available in Australia. Motostorm was very prompt and deadline was met spot on. Also fedex delivery was only 4 days to Australia. Very happy.
il
02/08/2023
a 16:05
da anonymous a.
in seguito a un ordine del 28/07/2023 15:24
from motostorm.it/en
in seguito a un ordine del 28/07/2023 15:24
from motostorm.it/en
Informazioni Motostorm.it
Descrizione:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Indirizzo:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Sito web:
Contatto:
info@motostorm.it
Rappresentante autorizzato:
motostorm
Stato :
aggiornato
Numero di recensioni:
31408
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Avis-Verifies è gestita da una società indipendente che raccoglie le opinioni dei clienti in seguito a un ordine. Il suo scopo è quello di aiutare a distinguere i venditori online più affidabili.Vedere più
Opinioni clienti
3 / 5
in seguito a un ordine del 27/07/2023 18:41
from motostorm.it/en