Customer reviews Motostorm.it

I've read some pretty negative reviews of Motostorm, because: the company seems to assume that they can get products quickly that they don't physically have in stock; sometimes this process takes a long time, or until the customer eventually cancels an order; and the company seems to be pretty poor in terms of responding to emails.

Having said all that, happily in my case the process was the other extreme. My order of a Shad 59X topcase went smoothly: the price -- and with an included backrest, to boot -- was outstanding; the case arrived, via FedEx (at least the last leg of the journey, the USA part) at my home in New York state (about 150 miles north of New York City) nine days after I placed my order; the product was new, undamaged, and in the original Shad box; all hardware (including the backrest parts and Shad's universal mounting plate) was present, in their sealed packets.

So this was a perfect experience for me. From my reading of others' experiences, as well as my own now, my recommendation is that you order from Motostorm with your eyes open, i.e., be prepared to wait a long time, and possibly having to cancel or order, as the price you may have to pay for, um, paying a very low price. And as with my new topcase, I think ordered products are best left to those items that are not necessary almost immediately, nor by some date, but rather "would be nice to have sometime at this price point."

Put another way, I had a great experience, but one data point does not make a graph. Let me see if I can come up with something else to order, and I can start building up a trend with the company.

Cheers,

Bill P.

Motostorm TOP...Spedizione super veloce,buon imballo,prodotto top,prezzo buono...super consigliato.

Very good servise.

Il prodotto è come descritto, molto bella la visiera scura sul momo. Motostorm a molta scelta sui prodotti
Spedizione veloci e sicuri lo consiglierei

A su tiempo. Producto Ok

SEMPRE OTTIMI PRODOTTI A PREZZI VERAMENTE SPECIALI! LA CONSEGNA VELOCE E BUON IMBALLAGGIO

Easy shopping online, 9 days delivery to Australia, just amazing. Will definitely be shopping again

I have purchased a couple of times from Motostorm and their selection, prices and order fulfillment are top notch!

I ordered a Nexx X Wed 3 helmet and Nexx X Com 3 Pro headset from Mototstorm for hundreds of dollars less than I could buy these in the States and it arrived from Italy, in perfect shape, in less time than I could have received it from a shipping destination in the U.S. Basically, if you live in the U.S., it would be crazy to order high-end European biking gear from anywhere else. I'm a raving fan of Motorsport.

J'ai commandé du Québec et j'ai reçu ma commande en seulement 5 jours. Elle était bien emballée. Super service. Merci.