Customer reviews Motostorm.it
Calculated from 31331 Reviews
Customer ratings
Hello, Motostorm is very sorry that you have had issues with delivery. You will soon be contacted by our customer service to report the problems that you have had.
Customer review
no update, delayed shipping, wrong customer information which cost me time and money.
Hello, we are sorry that you have had issues with your shipment. You have been contacted by customer service this morning regarding this matter. As you can see there was no error made by us. We trasmitted the information that was supplied by you.
Customer review
El pedido ha tardado casi un siglo en llegar a mi domicilio, en burro lo hubieran traído antes. MUY MAL
Hola, lamentamos que no esté satisfecho con el servicio. Hubo un retraso de tres días en la entrega. Esto puede deberse a retrasos en los puntos de despacho de aduanas.
Customer review
ordered Mon, 20 Mar, 14:42
item still not shipped as of 10 April
I complained on Wed, 5 April
received this tracking info on Wed, 5 April after complaining
Hi. This shipment is scheduled to be sent on Wed 4/05/2023.
Personal Message
FedEx Notification
item still not shipped as of 10 April
I complained on Wed, 5 April
received this tracking info on Wed, 5 April after complaining
Hi. This shipment is scheduled to be sent on Wed 4/05/2023.
Personal Message
FedEx Notification
Hi, the order was shipped with Fedex on the 5th. Please control the tracking info you received from us. The parcel will be delivered this week.
Customer review
I ordered with the intention that it would be shipped in a few days after ordering, but the delivery was postponed immediately after ordering, and the delivery was postponed many times after that, and finally it took 8 months to deliver. I was.
I couldn't trust what customer service said.
You will never shop again.
I couldn't trust what customer service said.
You will never shop again.
We are truly sorry for the delay in shipment of your order.
We informed you each and everytime there was a change in the arrival date from the manufacturer - offering also the immediate cancellation and refund of the order and you agreed to wait for it as it was out of stock everywhere.
The part took a long time to be available from the manufacturer as they were missing raw materials and this caused a delay in arrival.
Customer review
I ordered a specific colour way that was advertised on their website and they sent me a different colour. I waited a week to get my order only to be disappointed.
Hi, we are sorry you are not satisfied. Our customer service has sent you an email for the follow up. if there has been an error we will help you solve it. we apologize for the inconvenience.
Customer review
Honestly would not order another item off them . Customs documents were not included with delivery..so that delayed it .now I don't have the item and my trip has started .now the item will be returned to sender . Would definitely not order from this seller again. AVOID AT ALL COSTS
Hello, we are sorry that delivery of your shipment has been delayed. All shipping documents were attached to the parcel. The delay has most likely been caused by backlogs due to the Easter holidays.
Customer review
The mask is looks used and theres a lot of scratches and i pay a extra fee for shipment here in my country im so disappointed
Hello, we are very sorry that you have this issue. Can you please send your complaint to our customer service info@motostorm.it
Customer review
Très déçu, le casque ne correspond pas à la couleur que j’ai commander!!!
J’ai commander le casque Troy lee design a1 taille xs Noir et vert fluo comme sur les photos et j’ai reçu le casque gris et jaune fluo!
Je pense qu’il y a un problème d’étiquetage sur le numéro de référence du casque?!?!!!
Comme je viens de la Suisse je ne vais pas renvoyé le casque cela me coûterait trop cher pour les frais de port.
Je suis très déçu car je voulais vraiment le noir et vert fluo.
En plus le gris et jaune fluo j’aurais pu l’acheter en Suisse et il était moins cher!
J’ai commander le casque Troy lee design a1 taille xs Noir et vert fluo comme sur les photos et j’ai reçu le casque gris et jaune fluo!
Je pense qu’il y a un problème d’étiquetage sur le numéro de référence du casque?!?!!!
Comme je viens de la Suisse je ne vais pas renvoyé le casque cela me coûterait trop cher pour les frais de port.
Je suis très déçu car je voulais vraiment le noir et vert fluo.
En plus le gris et jaune fluo j’aurais pu l’acheter en Suisse et il était moins cher!
Bonjour, nous sommes désolés si vous avez eu un problème avec votre commande. Vous avez été contacté par email aujourd'hui par notre service client, afin de vous donner toute l'aide possible, Bien cordialement
Customer review
nonostante abbia telefonato per la conferma del casco omologazione 22-06 mi è stato spedito un casco con omologazione 22-05 restituito con notevole perdita di tempo.
Ci scusiamo nuovamente per l'inconveniente.
Si è trattato di un errore per il quale abbiamo già chiesto scusa e rimediato con il reso e rimborso completo del suo ordine.
Faremo del nostro meglio per evitare situazioni similari in futuro.
Information Motostorm.it
Description:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31331
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Customer review
1 / 5
Order date 03-23-2023 01:18 pm
from motostorm.it/en