Bonjour Pierre et Anne, malheureusement le navigateur que nous vous avons envoyé nous a été livré directement de Garmin et il y avait bien un défaut au niveau du support. Nous vous avons envoyé une nouvelle pièce aujourd'hui pour remplacer celle défectueuse. Quant à la pièce mancante, comme mentionné sur notre site, il s'agit d'un support qui doit etre demandé directement chez le fabricant gratuitement car il en existe plusieurs version et Garmin a voulu laisser le choix aux clients. Nous vous présentons toutes nos excuses pour le désagrément causé.

Customer review

2 / 5

Il prezzo non è adeguato al jeans. Le sacche sui fianchi sono prive della gomma protettiva. La vita è troppo bassa, adeguata solo a persone giovani e magre ma, certo, non adeguata per persone non più giovanissime e con corporatura normale!

02-26-2019 at 02:18 by anonymous a.
Order date 02-20-2019 04:06 pm
from motostorm.it

Response of motostorm

Salve, questa è una recensione sul prodotto e non sul nostro servizio. Le chiediamo cortesemente se può esprimere una valutazione sulla sua esperienza d'acquisto. Saluti.

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Customer review

1 / 5

this was a Christmas gift that arrived after Christmas

01-11-2019 at 12:18 by anonymous a.
Order date 12-19-2018 06:38 pm
from motostorm.it/en

Response of motostorm

Hi, I can see that yuo placed your order on the 12th of December. We shipped on the 19th and the shipment was delivered on the 24th just in time for Christmas. Fedex tracking 784542488880

Customer review

2 / 5

will be zero stars if my product does not show up soon.

12-29-2018 at 06:25 by anonymous a.
Order date 12-21-2018 06:46 pm
from motostorm.it/en

Response of motostorm

Hello, your order was shipped the same day you placed the order. It is currently waiting for you to pick it up, as FedEx tried to deliver twice and never found anyone available for the delivery. You can contact FedEx to arrange for a pick up.

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Customer review

1 / 5

I received two e-mails and two sms to inform me that my order will deliver the 27th december and nothing.

12-28-2018 at 09:25 by anonymous a.
Order date 12-21-2018 06:46 pm
from motostorm.it/en

Response of motostorm

Hello, your order has been delivered. It took so long because of some delays due to some problem happening in France and the strikes happening in December. We apologize for the delay, it really was out of our hands.

Customer review

2 / 5

Very slow shipping. Sizes are much smaller than the website size guide

12-19-2018 at 07:05 by anonymous a.
Order date 11-29-2018 05:47 pm
from motostorm.it/en

Response of motostorm

Hi, shipping to the USA take 5 to 6 days with Fedex from Italy. We shipped your order on the 29/11 it was delivered on 7/12. It took 6 days, there were no delays. If you are having problems with the size of the helmet you can contact us at this email info@motostorm.it we can advise you on how to return the helmet to us.

Customer review

2 / 5

First they lure to purchase goods for 200+ EURO, - a condition for a 20 EURO voucher, that can be used for the next purchase.
When you purchase next time goods for 200+ EURO, expecting to use the voucher, they say the voucher can not be used. Pretty low..

12-05-2018 at 03:03 by anonymous a.
Order date 11-29-2018 05:01 pm
from motostorm.it/en

Response of motostorm

Our discount code system is very clear and simple to use. For each order to the value of 200 EUR, customers will receive a voucher for 20 EUR to use on a subsequent order of at least 200 EUR. There is nothing deceitful in this system. It is a service that we offer our clients. If you have had problems placing your order let us know what they are and we will try to help you out.

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Customer review

1 / 5

To slow to sind the item

12-03-2018 at 07:15 by anonymous a.
Order date 11-28-2018 06:40 pm
from motostorm.it/en

Response of motostorm

Hi, your order was placed on the 25th of November. We shipped on the 28th, here is your Fedex tracking number 784047633708. As you can see we have respected our shipping deadline. The shipment will be delivered before Thursday.

Customer review

2 / 5

produit ne correspond pas

12-03-2018 at 10:58 by anonymous a.
Order date 11-27-2018 06:48 pm
from motostorm.it/en

Response of motostorm

Bonjour David, nous sommes désolés que le produit reçu ne corresponde pas à vos attentes. Nous aimerions volontiers vous aider mais pour cela, pourriez-vous clarifier quel est le problème rencontré avec le produit que nous vous avons expédié ? Nous vous rappelons que si vous n'êtes pas satisfait du produit vous avez droit à un retour gratuit. Nous sommes également à votre disposition sur notre email directe info@motostorm.it. Bien Cordialement.

Customer review

2 / 5

Quick deliverry. But something was broken wven though I bought brand new one. And no useful support could not be provided for my notification of that incident.

11-10-2018 at 07:57 by anonymous a.
Order date 11-02-2018 06:35 pm
from motostorm.it/en

Response of motostorm

Hi, we are sorry about this situation. We have written to you on the 07/11/2018 asking for futher information but we have not received any reply. Please reply to our email and we will get the problem risolved.

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Information Motostorm.it

Description:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Address:

motostorm
Largo Centro Studi 11
47833, Morciano di Romagna

Recommend:

Website:

Motostorm.it

Contact:

info@motostorm.it

Authorized Representative:

motostorm

Status :

Up to date

Number of reviews:

31207

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