Avis client de Motostorm.it
Calculé à partir de 31369 avis
Evaluations clients
Hello, as you know your order was shipped on time with Ups.
Avis client
Late
Hello, thanking you for your feedback. Yes unfortunately there was a delay with your shipment as there were production issues. We did our best to inform you about this. As you know the goods have been shipped and you will soon revieve your parcel.
Avis client
The box was open and the cap was upside-down inside the ups box.
Avis client
Took 4 months from order to goods being dispatched, i had to chase Motostorm constantly for updates and when finally shipped received an import bill from UPS for £50 on a £176 order. Buyer beware. Goods arriving tomorrow !!!!!!
Dear Sir, We're sorry to hear that you are not satisfied with our service. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We indicate this on our website and also before you confirmt he order at checkout. We are based in the European comunity. As you are from an extra Eu country yuo do not pay Vat on our website by your goverment do ask you to pay these costs when the parcel arrives to you. Its true that there was a production delay with the ordered item, we sent different emails regarding this delay.
Avis client
Poco professionali avevo anche chiamato per chiedere info .p.s. i guanciali shoei trentuno non montano al posto dei 35
Almeno imparare qualcosa
Almeno imparare qualcosa
Ci dispiace non è soddisfatto del nostro servizio. Non abbiamo trovato tracce della Sua richiesta di aiuto nel fare l'ordine pero confermiamo che i guanciali che ha ordinato sono intercambiabili non importa la taglia o lo spessore, invece la calotta non lo è e dipende della taglia del casco. Se ha qualche problema nel installarli può conttatare il nostro servizio clienti via mail o telefono. Se preferisce rendere l'articolo non c'è problema dal momento che è ancora nuovo e con imballagio originale. Facendo la richiesta di reso sul nostro sito potrà prenotare il ritiro gratuito con Bartolini e provvederemo a fare il rimborso del articolo reso.
Avis client
Male...Dopo avermi comunicato il giorno prima che mi avrebbero consegnato il pacco invece il giorno stesso della consegna mi hanno comunicato che non lo avrebbero consegnato..ho così sprecato la mattinata avendola organizzata per ricevere il pacco! Disservizio e disagio
Ci dispiace se ha avuto un problema con Suo ordine. Abbiamo spedito nelle tempistiche indicate sul sito, purtroppo c'è stato un ritardo di consegna dalla parte del corriere probabilmente per via dello sciopero del 11/04 che ha causato degli disturbi nelle varie sede. Hanno provato a consegnare il 12/04 ma senza successo. Verrà conttatato dal nostro servizio cliente cosi potrà comunicare le Sue istruzioni per gestire la riconsegna o il reso al mittente. Ci scusiamo per il disagio.
Avis client
I received my new jacket and it was the right jacket but wrong color combo, I would send it back and exchange it for the correct one but I live in the USA and with international shipping there no telling how long the process would take. So i have decided to go with the one they sent.
Dear Sir, We're sorry to hear that you are not satisfied with our service. After a detailed control it results that that we have sent you the correct item. You have been contacted by customer service regarding this issue, please check your inbox.
Avis client
I ordered a helmet and its still
Not arrived its taking very long ups keeps sending me information that’s its delayed and that my area is to far but i live in a city and ups drives by every day ! So a bit disappointed
Not arrived its taking very long ups keeps sending me information that’s its delayed and that my area is to far but i live in a city and ups drives by every day ! So a bit disappointed
Hello, We appreciate your feedback. Our customer service will be contacting the carrier on your behalf. You will be receiving an update as soon as possibile regarding the order that has been shipped.
Avis client
Non acquisterò " MAI PIU' " da loro.
ho anche chiesto la rimozione dell'account ,cosa che non ancora è avvenuta.
ho anche chiesto la rimozione dell'account ,cosa che non ancora è avvenuta.
Ha reso uno scarico dopo averlo montato e usato.
Avis client
Product is good, but there are hidden shipment cost (+ 42 EUR) on top on the one showed during the purchasing process. For a declared 170 EUR stuff, I totally paid 67 EUR shipping cost which is indeed too much. At the end, the tota price will be even more expensive than buying it in a shop.
Hello, Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. As your country is not part of the european comunity you do not pay Vat on our website buit you are asked by your customs to pay taxes and duties on delivery. We state this on our website and also on the confirmation email that you recieve after placing the order.
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31369
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Avis client
2 / 5
suite à une commande du 22.04.2024 12:36
from motostorm.it/en