Avis client de Motostorm.it
Calculé à partir de 31342 avis
Evaluations clients
Hello, your order has been delivered. It took so long because of some delays due to some problem happening in France and the strikes happening in December. We apologize for the delay, it really was out of our hands.
Avis client
Very slow shipping. Sizes are much smaller than the website size guide
Hi,
shipping to the USA take 5 to 6 days with Fedex from Italy. We shipped your order on the 29/11 it was delivered on 7/12. It took 6 days, there were no delays. If you are having problems with the size of the helmet you can contact us at this email info@motostorm.it we can advise you on how to return the helmet to us.
Avis client
First they lure to purchase goods for 200+ EURO, - a condition for a 20 EURO voucher, that can be used for the next purchase.
When you purchase next time goods for 200+ EURO, expecting to use the voucher, they say the voucher can not be used. Pretty low..
When you purchase next time goods for 200+ EURO, expecting to use the voucher, they say the voucher can not be used. Pretty low..
Our discount code system is very clear and simple to use. For each order to the value of 200 EUR, customers will receive a voucher for 20 EUR to use on a subsequent order of at least 200 EUR.
There is nothing deceitful in this system. It is a service that we offer our clients. If you have had problems placing your order let us know what they are and we will try to help you out.
Avis client
To slow to sind the item
Hi, your order was placed on the 25th of November. We shipped on the 28th, here is your Fedex tracking number 784047633708. As you can see we have respected our shipping deadline. The shipment will be delivered before Thursday.
Avis client
produit ne correspond pas
Bonjour David, nous sommes désolés que le produit reçu ne corresponde pas à vos attentes. Nous aimerions volontiers vous aider mais pour cela, pourriez-vous clarifier quel est le problème rencontré avec le produit que nous vous avons expédié ? Nous vous rappelons que si vous n'êtes pas satisfait du produit vous avez droit à un retour gratuit. Nous sommes également à votre disposition sur notre email directe info@motostorm.it. Bien Cordialement.
Avis client
Quick deliverry. But something was broken wven though I bought brand new one. And no useful support could not be provided for my notification of that incident.
Hi, we are sorry about this situation. We have written to you on the 07/11/2018 asking for futher information but we have not received any reply. Please reply to our email and we will get the problem risolved.
Avis client
Very disappointed
Hello Joseph, can we ask why are you disappointed? Was there something wrong with the order?
Avis client
Purtroppo non mi sono trovato bene, avevo urgenza di un ricambio per un casco, il materiale lo dava disponibile in 2 giorni spedito dopo qualche giorno non arriva niente, mando un messaggio e mi dicono almeno 8 giorni lavorativi. Ripiego su un altro cosa l'ordine.
Purtroppo abbiamo avuto un problema di consegna dal fornitore, abbiamo cercato di avvertirla il più tempestivamente possibile.
Avis client
received windshield and saw heavy scratches on the left wing by mirror. as someone else mentioned, there were no instructions on where all the rubber washers go shame on givi
Hi Richard, we are sorry that you have had these problems. Soon we will be contacting you to find a solution.
Avis client
Super Slow shipping. In the past I have ordered here and the shipping was quick to the USA. The last 2 orders I placed took a week before they were even shipped, even though the website said the items were in stock ready to ship. And now delivery will be an additional 9 days?? Not acceptable, will not be ordering from here again. It's too bad, I've had good experiences in the past.....
This delay is due to the summer closure of most suppliers in august.
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31342
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Avis client
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suite à une commande du 21.12.2018 18:46
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