Customer reviews Motostorm.it
Calculated from 30517 Reviews
Customer ratings
Customer review
Order placed with expected delivery on the 7th now the parcel it’s been delayed for another week. Needed my order for my trip , now had to order another one from a different seller just to have it in time for my trip. UPS not helpful with delivery, I think they use donkeys lately
Customer review
El casco está muy bien , se ajusta con la descripción, pero llegó con un golpecito, envié fotos por email a Motostorm para ver cómo lo podíamos solucionar y ni siquiera me han contestado, una gran decepción con ellos, creí que eran más profesionales. Con el caso esto contenta, se ve de muy buena calidad, aunque por ese inconveniente no estoy satisfecha del todo, no recomendaré esta tienda. Al casco le doy 5 estrellas pero a ellos solo las 3 que he marcado.
Customer review
The new Arai helmet I purchased arrived in perfect condition and packaging. The purchasing process was smooth and seemed reliable. Shipping was slow however. If shipping improves I would rate this store as 4 or 4.5 stars.
Customer review
When i was checking out, it did not say anywhere that it would take them almost 2 weeks to ship the products....
Customer review
The price is good, but you might having some hard time to return if you are in the states. Their customer service is not as helpful as revzilla but, hey, you paid less.
Customer review
Although the item was in good condition (upon arrival), it took Motostorm almost 2 weeks to have the merchandise shipped.
Customer review
If ordering from UK beware of the additional customs cost you’ll have to pay,
The cost is mentioned on the site but the delivery charge to Uk I thought covered it but just been charge £76 on top of a £370 pair of boots.
The site needs to make this clearer to see if it’s worthwhile,
Motostorm eventually got back to me about a delay in delivery but only after chasing so it been nearly 3 weeks instead of the 7 days advertised.
Boots are good quality, service good eventually
I’d be wary of using again just beyond the customs cost that’s not clear at the time of ordering
The cost is mentioned on the site but the delivery charge to Uk I thought covered it but just been charge £76 on top of a £370 pair of boots.
The site needs to make this clearer to see if it’s worthwhile,
Motostorm eventually got back to me about a delay in delivery but only after chasing so it been nearly 3 weeks instead of the 7 days advertised.
Boots are good quality, service good eventually
I’d be wary of using again just beyond the customs cost that’s not clear at the time of ordering
We are sorry about your experience.
We do indicate that customers outside of the European Community might be subjected to Customs charges upon delivery of the package, this is indicated both in our Website in the Payments page: https://www.motostorm.it/en/payments.html
It is also indicated in the confirmation email we send after the order is placed.
The UK has been out of the EU for a few years now, the conditions of sale have changed since then for orders in all of the European community.
Customer review
They just need to show if the item is in stock, I waited two weeks and had to contact them regarding an order.
Customer review
普通。本当に在庫があるモノだけ早い。無駄に箱がカッコいいくらい。
Information Motostorm.it
Description:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
30517
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Customer review
3 / 5
I think the packaging is a little messy.
I think the price is cheap.
Order date 06-07-2023 06:43 pm
from motostorm.it/en