Avis client de Motostorm.it
Calculé à partir de 31325 avis
Evaluations clients
ci dispiace molto per il problema riscontrato con l'ordine, purtroppo c'è stato un ritardo del tutto eccezionale con i 2 kit pulizia e di conseguenza la gestione del Suo ordine. Nel caso preferisce rendere gli articoli per via del arrivo tardivo , è disponibile per Lei un reso gratuito sul Suo conto sul nostro sito. Nostro servizio cliente rimane disponibile al 0541857848 e info@motostorm.it per qualsi asi domanda su i prodotti , sul andamento degli ordini e le procedure resi e garanzie. Ci scusiamo molto per il disagio causato.
Avis client
the shopping coupon has not arrived after a few weeks of the delivery
Avis client
Delivery date is later than planned
Hello, thanking you for your feedback. Our apologies unfortunately the was a production with the item that you purchased. Finally we have shipped and we hope that you are satisified with your product.
Avis client
i will wote negative because: very bad communication, shipping is too late,i was waiting visor 1 month!!!!!! and nobody answered my email...
we are sorry you are not satisfied about our service. The products that are available immediately are indicated in green as "in stock shipping in 24 hours" next to the price on our website. For all other items the lead time is indicated in grey. it varies from a brand to another . the visor you have purchased was indicated as shipping in 20 working days and we shipped within this indicated lead time. we are sorry for our slow response time, there was a delay due to exceptional reasons. As an information, the expected shipping date of the order can be checked any time in your account after logging in and accessing your order list in the menu. The other order you placed afterwards had a shorter lead time indicated and we shipped therefore in a quicker window.
Avis client
I received the wrong helmet and I totally different color. Dealing with emails now, trying to get the right product so hopefully everything is taken care of if so I will put a better review
Hello, thanking you for your feedback. As you know our customer service is in contact with you regarding the issue you have with your order. Please control your inbox and reply tot he email with the requested information.
Avis client
They did not join commercial invoice to the shipment and now my parcel is hold at custom and UPS (for me badest shipping company in the world) do nothing just asking invoice
Avis client
Die Lieferung dauert zu lange
Hallo, vielen Dank für Ihr Feedback. Wir entschuldigen uns für die Verzögerung bei der Lieferung. Anhand der Sendungsverfolgung kann ich erkennen, dass Ihr Paket heute zugestellt wird. Manchmal kommt es beim Spediteur aufgrund der Zollabfertigung zu Verzögerungen.
Avis client
If shipping will be delayed, please contact me as soon as possible.
Hello, as you know your order was shipped on time with Ups.
Avis client
Late
Hello, thanking you for your feedback. Yes unfortunately there was a delay with your shipment as there were production issues. We did our best to inform you about this. As you know the goods have been shipped and you will soon revieve your parcel.
Avis client
The box was open and the cap was upside-down inside the ups box.
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31325
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Avis client
2 / 5
suite à une commande du 08/05/2024 15:06
from motostorm.it