Opiniões dos clientes do Motostorm - ComentáriosMotostorm

Avaliações de Clientes

Opiniões

 
The service of the store is excellent. The website is very helpful and the delivery is very fast. Regarding the shoes, it is not really a safety shoe. There is no real hardening, the shoe is soft and it is a gimmick even if it is CE approved. The shoe is very wide relative to its length. Shipping via FedEx is very fast but ended up being almost twice the price of the shoe. Bottom line, a disappointing purchase.
o 25/11/2023 a 16:13 por .
De acordo com o encomenda do dia 19/11/2023 21:53
from motostorm.it/en

Opiniões

 
It takes 3 weeks before i received my orders.
o 21/11/2023 a 11:53 por .
De acordo com o encomenda do dia 16/11/2023 10:32
from motostorm.it/en
Comentário de motostorm
Hello, the website indicated shipment programmed for November the 14th and we shipped on the 16th. Unfortunately one of the items was not in stock and that delayed shipment. We indicate in the website if an item is in stock or not - once we indicate "In stock - ships within 24 hours" it means it is present in our warehouse, on the hand if it indicates "Ships within xx days" it means it is not in our warehouse and we have to wait for it to arrive from the manufacturer.

Opiniões

 
Ripped off. Never prompted at payment that I would be paying an extra $300 for customs, May as well have purchased at home!! Never again, don’t buy from this company, I bet this doesn’t make it to the review site! I’m filthy, wife thought she was doing a great thing and found a competitive price but sadly disappointed.
Buyer beware.
o 20/11/2023 a 20:09 por .
De acordo com o encomenda do dia 15/11/2023 09:46
from motostorm.it/en
Comentário de motostorm
Hello, we are sorry you are not satisfied with the service. We do indicate multiple times that customers outside of the European Union might need to pay custom charges both in the website and also in the confirmation email the customer receives once the order is placed. "Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. [...]" You can find this information also in the website and also while purchasing we indicate price without GST so the customer knows it does not include taxes. We am sorry it was not noticed.

Opiniões

 
The parcel was sent via UPS and supposed to be delivered at my home, UPS said they couldn't deliver the parcel (I don'o know why), they didn't even call me on my mobil phone. I have to go to an access point to get my parcel !
o 20/11/2023 a 16:16 por .
De acordo com o encomenda do dia 15/11/2023 13:21
from motostorm.it/en
Comentário de motostorm
Hello, we are very sorry for any incovnenience caused. It seems that they made an attempt to deliver yesterday without success.The parcel must be picked up at the access point as indicated.

Opiniões

 
Customer service was just not there...at all! I tried sending them an email regarding my order, since it was already 2 weeks late, but there was no answer.
o 19/11/2023 a 23:52 por .
De acordo com o encomenda do dia 14/11/2023 15:07
from motostorm.it/en
Comentário de motostorm
Hello, as you know we are always available for order information. Your last order was shipped on the 14th, you should have received it by now. If you need further information you can write an email to andrea@motostorm.it

Opiniões

 
The sw mote h foot pegs advertised as fitting the Vstrom 800 do not. They are no where near level and are raked toeside downward
o 18/11/2023 a 16:41 por .
De acordo com o encomenda do dia 13/11/2023 13:17
from motostorm.it/en
Comentário de motostorm
HI, we are sorry you have encountered an issue with one of the received item. Our customer service will be in contact with you by email to address your claim. Kind regards

Opiniões

 
Bin mit der Firma sehr sehr unzufrieden Würde nichts mehr Bestellen geschweige denn es weiter zu empfehlen 👎👎👎
o 07/11/2023 a 14:43 por .
De acordo com o encomenda do dia 02/11/2023 12:23
from motostorm.it/en
Comentário de motostorm
Hallo, es tut uns leid, dass Sie mit unserem Service nicht zufrieden sind. Ich kann sehen, dass es bei Ihrer Lieferung aufgrund eines Problems mit der Wiederauffüllung zu einer Verzögerung gekommen ist. Die Bestellung wurde vor 2 Tagen versandt und zu Ihnen nach Hause geliefert. Wenn Sie Probleme haben, können Sie eine E-Mail an andrea@motostorm.it senden
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Opiniões

 
Poor quality item. Welding spatter at the joints not fettled back, just painted over!! Ugly product with poor quality control that I could have fabricated better myself in the shed.
o 07/11/2023 a 13:41 por .
De acordo com o encomenda do dia 02/11/2023 11:41
from motostorm.it/en

Opiniões

 
Sendung ist immer noch nich angekommen!!!!
o 01/11/2023 a 16:42 por .
De acordo com o encomenda do dia 27/10/2023 12:38
from motostorm.it/en
Comentário de motostorm
Hallo, den Sendungsverfolgungsinformationen, die Sie erhalten haben, kann ich entnehmen, dass das Paket heute zugestellt wird.

Opiniões

 
発送が遅い。送料が高い。
o 29/10/2023 a 16:53 por .
De acordo com o encomenda do dia 23/10/2023 10:49
from motostorm.it/en
Comentário de motostorm
こんにちは。あなたのローダーは 2023 年 10 月 23 日に Itlay から発送され、2 日後の 2023 年 10 月 25 日に配達されました。 EU 圏外のお客様は、お住まいの国と EU 間の国際協定に応じて、配送時に関税が課される場合があります。 この場合、配送業者は配達時に関税を支払うよう要求します。
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Informações Motostorm.it

Descrição:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Endereço:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recomendar:
Website:
Contato:
info@motostorm.it
Representante Autorizado:
motostorm
Estado :
Atualizado
Número de avaliações:
31325

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