Customer reviews Motostorm - Reviews Motostorm

Customer reviews Motostorm.it

Calculated from 31329 Reviews

Customer ratings

Customer review

 
I sent 2 emails prior to order being dispatched. Trying to upgrade to the latest model and requesting the larger size. No response and was sent what i originally ordered.
Disappointing i did not get a response, i wanted to pay to get latest model but emails either not read or ignored.
06-04-2023 at 08:42 by .
Order date 05-30-2023 05:51 pm
from motostorm.it/en
Response of motostorm
Hi, we are very sorry but after checking it appears we have not received any email from you prior to the shipping of your order.

Customer review

 
I bought a GPS in canadian $ was charge 60$ more. Plus Another 70$ duties. Gps européen. Try to contact customer service twice and no answer. I had to contested on my credit card
06-04-2023 at 01:57 by .
Order date 05-26-2023 10:08 am
from motostorm.it/en
Response of motostorm
Hello, we are currently handling your request via mail. We are sorry for the delay in response.

Customer review

 
Muy mal comunicación. Compre el casco 2 de mayo, en este momento había el producto en stock. Lo enviaron 16 de mayo ( 6 días después de la fecha programada) y ningún correo de aviso en estas dos semanas por la tardancia. Además el casco costo 286 euros y al recibir en México me cobraron 120 euros de aranceles. Para que tenga en cuenta que para envíos internacionales tienen que contemplar este gasto.
06-03-2023 at 08:12 by .
Order date 05-16-2023 05:25 pm
from motostorm.it/en
Response of motostorm
Hola, lamentamos el retrazo que fue causado por un retrazo en la entrega del casco por parte del productor. El sitio indicaba el envio para el 10 de Mayo antes que usted finalizarà el pedido y tardamos 6 dìas de esta fecha. Los aranceles tambien estan indicados en nuestro sitio web y en el correo electornico de confirmaciòn cuando se hacen pedidos en Motostorm. Todos los paises afuera de la Union Europea no pagan IVA cuando compran en Europa, tendràn que pagarsela a su pais antes de la entrega.

Customer review

 
I received my order fast but I was missing battery and charging wire so not happy with the company.
05-31-2023 at 03:27 by .
Order date 05-26-2023 09:55 am
from motostorm.it/en
Response of motostorm
Hello, we are sorry that you are not satisfied with your purchase. As indicated on our website the central device and cable have to be ordered from In&box. They are not included in the purchase. You will be contacted by customer service check your inbox.

Customer review

 
navigazione veloce, descrizioni prodotti non sempre complete e esaustive. Spedizione e consegna velocissime.
05-31-2023 at 02:26 by .
Order date 05-26-2023 01:51 pm
from motostorm.it

Customer review

 
届いた商品はオーダーしたものとは違う物でした。
交換するようメールにて連絡しましたが、返信もありません。
非常に不愉快です。早急に対応すべき事案です。
お勧めできません。
05-31-2023 at 01:31 by .
Order date 05-24-2023 01:47 pm
from motostorm.it/en
Response of motostorm
こんにちは。リクエストを次の電子メール アドレスに送信していただけますか。 andrea@motostorm.it
View all comments

Customer review

 
I ordered an electronic airbag vest and it came quickly, but without the proprietary charging cable making it useless. I emailed I soon as I received it, but have not heard back.
05-30-2023 at 01:13 by .
Order date 05-23-2023 06:55 pm
from motostorm.it/en
Response of motostorm
Hi, we are very sorry for the problem you have encountered, our customer service has sent you an email and will help you resolve the issue. Kind Regards

Customer review

 
It’s not what I order
In the pic looks black
So it’s not good thanks for that
05-29-2023 at 12:43 by .
Order date 05-17-2023 08:59 pm
from motostorm.it/en
Response of motostorm
Hello, please check your inbox, you have been contacted by customer service.

Customer review

 
The reason for this rating is that the shipping date is behind schedule and there is no explanation.
05-29-2023 at 09:32 by .
Order date 05-24-2023 08:40 am
from motostorm.it/en
Response of motostorm
Hello, our apologies can you please write an email to andrea@motostorm.it indicating your order number.

Customer review

 
I still have not received my order due the shipping costs which have come almost to the same price as the package
05-24-2023 at 11:36 by .
Order date 05-19-2023 11:01 am
from motostorm.it/en
Response of motostorm
Hello, your order has been shipped and we have sent you the tracking information. Please contact Ups and organize delivery. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery.
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Information Motostorm.it

Description:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recommend:
Website:
Motostorm.it
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31329

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