Klant beoordelingen Motostorm.it
Berekend over 31329 Beoordelingen
Klantwaarderingen
Hi, we are very sorry but after checking it appears we have not received any email from you prior to the shipping of your order.
Klant beoordelingen
I bought a GPS in canadian $ was charge 60$ more. Plus Another 70$ duties. Gps européen. Try to contact customer service twice and no answer. I had to contested on my credit card
Hello, we are currently handling your request via mail.
We are sorry for the delay in response.
Klant beoordelingen
Muy mal comunicación. Compre el casco 2 de mayo, en este momento había el producto en stock. Lo enviaron 16 de mayo ( 6 días después de la fecha programada) y ningún correo de aviso en estas dos semanas por la tardancia. Además el casco costo 286 euros y al recibir en México me cobraron 120 euros de aranceles. Para que tenga en cuenta que para envíos internacionales tienen que contemplar este gasto.
Hola, lamentamos el retrazo que fue causado por un retrazo en la entrega del casco por parte del productor.
El sitio indicaba el envio para el 10 de Mayo antes que usted finalizarà el pedido y tardamos 6 dìas de esta fecha.
Los aranceles tambien estan indicados en nuestro sitio web y en el correo electornico de confirmaciòn cuando se hacen pedidos en Motostorm.
Todos los paises afuera de la Union Europea no pagan IVA cuando compran en Europa, tendràn que pagarsela a su pais antes de la entrega.
Klant beoordelingen
I received my order fast but I was missing battery and charging wire so not happy with the company.
Hello, we are sorry that you are not satisfied with your purchase. As indicated on our website the central device and cable have to be ordered from In&box. They are not included in the purchase. You will be contacted by customer service check your inbox.
Klant beoordelingen
navigazione veloce, descrizioni prodotti non sempre complete e esaustive. Spedizione e consegna velocissime.
Klant beoordelingen
届いた商品はオーダーしたものとは違う物でした。
交換するようメールにて連絡しましたが、返信もありません。
非常に不愉快です。早急に対応すべき事案です。
お勧めできません。
交換するようメールにて連絡しましたが、返信もありません。
非常に不愉快です。早急に対応すべき事案です。
お勧めできません。
こんにちは。リクエストを次の電子メール アドレスに送信していただけますか。 andrea@motostorm.it
Klant beoordelingen
I ordered an electronic airbag vest and it came quickly, but without the proprietary charging cable making it useless. I emailed I soon as I received it, but have not heard back.
Hi, we are very sorry for the problem you have encountered, our customer service has sent you an email and will help you resolve the issue. Kind Regards
Klant beoordelingen
It’s not what I order
In the pic looks black
So it’s not good thanks for that
In the pic looks black
So it’s not good thanks for that
Hello, please check your inbox, you have been contacted by customer service.
Klant beoordelingen
The reason for this rating is that the shipping date is behind schedule and there is no explanation.
Hello, our apologies can you please write an email to andrea@motostorm.it indicating your order number.
Klant beoordelingen
I still have not received my order due the shipping costs which have come almost to the same price as the package
Hello, your order has been shipped and we have sent you the tracking information. Please contact Ups and organize delivery. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery.
Informatie Motostorm.it
Omschrijving:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adres:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Bevoegde vertegenwoordiger:
motostorm
Statut :
Bijgewerkt
Aantal beoordelingen:
31329
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Klant beoordelingen
1 / 5
Disappointing i did not get a response, i wanted to pay to get latest model but emails either not read or ignored.
Na een bestelling op 30-05-2023 17:51
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