Klant beoordelingen vanMotostorm - Beoordelingen van Motostorm

Klantwaarderingen

Klant beoordelingen

 
It took about a week and a half for them to even ship it out. During that waiting period I sent them several emails saying cancel if the helmet weighs over a certain limit. They replied saying the incorrect weight. They ignored my emails and shipped it out anyway ...and of course it's heavier than advertised. Now they want me to pay shipping back to them which is totally unfair when I told him not to ship it.
op 22-11-2022 à 14:18 door .
Na een bestelling op 17-11-2022 12:35
from motostorm.it/en

Klant beoordelingen

 
Extortionate important charges ,won’t be shopping in any eu country ever again will buy British from now on
op 15-11-2022 à 18:51 door .
Na een bestelling op 10-11-2022 14:04
from motostorm.it/en
Commentaar motostorm
Hello, we are very sorry that you are not satisfied with your purchase. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. As the Uk is no longer part of the European community you do not pay Vat when purchasing form Motostorm. However you willbe charged customs duties when the parcel arrives to the Uk. We state this one our website and also on the confirmation email that you receive after you place the order.
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Klant beoordelingen

 
3 semaines de retard de livraison. Pas de réponse au mail. Fuyez!
op 13-11-2022 à 14:58 door .
Na een bestelling op 08-11-2022 12:30
from motostorm.it/en
Commentaar motostorm
Bonjour, nous sommes désolés pour le retard de votre commande causé par un retard de production chez la maison-mère de la marque. Nous nous efforçons d'informer nos clients au plus vite s'il y a une difficulté sur la commande, malheureusement nous avons été nous meme informés tardivement. Nous nous excusons vivement pour le désagrément.

Klant beoordelingen

 
hi is there any way i could reach you guyss properlyy??? i just started to use my new packtalk edge and it doesn't turn on even how many hours i charge it.... plssss helllppp!!!☹️😭
op 11-11-2022 à 14:18 door .
Na een bestelling op 10-09-2022 15:22
from motostorm.it/en
Commentaar motostorm
Hello, you will be soon contacted by customer service.
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Klant beoordelingen

 
Buenas noches,
Hoy se ha recibido el pedido, pero la chaqueta Berik, viene sin el forro térmico desmontable (...) Tienen Vds., que solucionar esto sin falta. Necesito que alguien de su empresa se ponga en contacto telefónico conmigo. Disponen del número. Solo puedo decirles que después de tres cambios de chaqueta, el tiempo que ha pasado hasta que ha llegado, y que venga así, es una vergüenza...Con el frío que hace...Repito: Tienen que solucionar esto a la mayor brevedad. Nada me desagradaría más, que tener que dirigirme a Vds., a través de otros medios legales.
op 10-11-2022 à 19:06 door .
Na een bestelling op 04-11-2022 13:09
from motostorm.it/en
Commentaar motostorm
Lamentamos mucho el inconveniente causado, la chaqueta la recibimos directamente del productor y se la enviamos. Le enviaremos enseguida un correo electronico con mayores indicaciones para proceder con este reclamo. Estamos muy apenados por esta situaciòn.

Klant beoordelingen

 
The item is good, but it took 21 days for it to arrive, which is ridiculous
op 04-11-2022 à 22:39 door .
Na een bestelling op 27-10-2022 12:14
from motostorm.it/en
Commentaar motostorm
Hello, your order had one week delay, we are very sorry for it. It's a busy period but we promptly answered to your e-mail to inform you about this. We always do our best to ship as soon as possible.

Klant beoordelingen

 
So after i sent out multiple emails i venice it was 3 or 4 emails before i even gotten a response.
op 04-11-2022 à 19:20 door .
Na een bestelling op 25-10-2022 15:56
from motostorm.it/en
Commentaar motostorm
Hello, we answered to all of your e-mails in about 24 hours.

Klant beoordelingen

 
Prezzi in linea col mercato, avevo indicato una data di consegna che però non è stata rispettata.
op 04-11-2022 à 10:22 door .
Na een bestelling op 28-10-2022 13:14
from motostorm.it
Commentaar motostorm
Salve, all'interno dell'ordine non ci risulta indicata alcuna data richiesta di spedizione. Il prodotto indicava la spedizione in 24 ore e abbiamo spedito lo stesso giorni che lei ha concluso l'ordine.
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Klant beoordelingen

 
Very long delivery time
op 01-11-2022 à 21:59 door .
Na een bestelling op 27-10-2022 13:14
from motostorm.it/en
Commentaar motostorm
Hello, we are very sorry for the delay with shipping, unfortunately there was a restocking issue.

Klant beoordelingen

 
It's been almost a month and a half.. nobody know where is the shipment. It's snowing tomorrow. Could've had a few weeks with the new gear
op 01-11-2022 à 02:20 door .
Na een bestelling op 21-10-2022 14:49
from motostorm.it/en
Commentaar motostorm
Hello, you will soon be contacted by our customer service. Please check your in box.
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Informatie Motostorm.it

Omschrijving:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Adres:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Aanraden:
Website:
Contact:
info@motostorm.it
Bevoegde vertegenwoordiger:
motostorm
Statut :
Bijgewerkt
Aantal beoordelingen:
31336

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