Klant beoordelingen vanMotostorm - Beoordelingen van Motostorm

Klantwaarderingen

Klant beoordelingen

 
I was told a delivery day and then received an email to say that it had been delivered when it hadn’t. I rang UPS who said I had to pay duties before it could be delivered. This was at the end of the day which meant that it was too late to receive my boots on time for going away. I no longer needed them but Motostorm said that I was still liable for the tax duties even though when I ordered the boots there was no mention that I would have to pay nearly 50.00 extra for duties before delivery could be made. Terrible company who uses a terrible delivery service. Don’t buy from them.
op 19-05-2022 à 23:25 door .
Na een bestelling op 13-05-2022 14:07
from motostorm.it/en
Commentaar motostorm
Hello, Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. You do not pay Vat in our shop as you are resident outside of the European comunity. As you were no longer willing to receive your parcel we have asked Ups to return it to Motostorm.

Klant beoordelingen

 
Very bad, an unpleasant experience. I do not recommend.
op 16-05-2022 à 21:52 door .
Na een bestelling op 20-04-2022 17:34
from motostorm.it/en
Commentaar motostorm
Hello, we are sorry that you are not satisfied with your purchase. We have not heard from you regarding any problems with the shipment you received from motostorm. I can see from the order history that your order was shipped within the previsted date and you received it a few days later. If you are having any specific problems you can contact our customer care by sending an email here andrea@motostorm.it

Klant beoordelingen

 
Delivery was weeks late for an item that they said was in stock
op 09-05-2022 à 04:29 door .
Na een bestelling op 03-05-2022 14:16
from motostorm.it/en
Commentaar motostorm
Hello, if on our website there is written 'in stock- shipment in 24 hours' we ship the same day. Otherwise there is written 'shipment in X days' as in your case. We shipped one day later than the expected shipping date.

Klant beoordelingen

 
i received the tank cover without any guidance of how to install as, there are many strapes required to connect to the bike , and i don't know where to connect.
op 08-05-2022 à 10:14 door .
Na een bestelling op 28-04-2022 19:30
from motostorm.it/en
Commentaar motostorm
Hello, I will send you a link with the instructions via e-mail. Best regards.

Klant beoordelingen

 
The wrong size was sent to me.
op 07-05-2022 à 17:44 door .
Na een bestelling op 02-05-2022 14:38
from motostorm.it/en
Commentaar motostorm
Hi, after double checking with the historical data in our archives, we can confirm you have received the correct size, that is the same size you have ordered in our system. Please kindly check again. Kind Regards

Klant beoordelingen

 
WAY to long to ship !

I ordered april 22
The order was ready to ship april 29
It's still not here may 04
op 04-05-2022 à 10:57 door .
Na een bestelling op 29-04-2022 10:16
from motostorm.it/en
Commentaar motostorm
I am sorry your are not pleased with our service. Before finalizing the order we indicate in the webpage the require amount of days before shipping; in this case shipment was programmed for April 28 and we shipped the following day - as you can see both in the confirmation email and in your account in our website. Delivery could take some time given current situation; it will arrive in the next few days.

Klant beoordelingen

 
The items i ordered were fine, but the shipping costs?!? Why i was billed extra 35euros upon dellivery? Doesent matter,not shoppin nor recomending this site again.
op 03-05-2022 à 19:33 door .
Na een bestelling op 06-04-2022 13:32
from motostorm.it/en
Commentaar motostorm
Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery
Bekijk alle reacties

Klant beoordelingen

 
La pieces reçu est de 1 qualité avec des bavures et en plus j ai attendu 1 mois pour la recevoir, j ai plus envie de commander chez motostorm
op 02-05-2022 à 21:37 door .
Na een bestelling op 11-04-2022 13:07
from motostorm.it/en
Commentaar motostorm
Bonjour, nous sommes désolès que vous ne soyez pas satisfait. Le produit arrive directement de la marque productrice, où il y a eu des retards de production. Si il y a un défaut de production sur le produit, merci de nous envoyer un email avec la description et la photo du problème: notre service après-vente vous donnera le soutien nécessaire. Nous nous excusons bien sur pour le retard dans l'expédition de votre commande. Bien Cordialement

Klant beoordelingen

 
Website showed item in stock +- 5 day delivery, contacted them on day 10 to be told item not in stock, will take 40 days to get in stock,no communication from vendors side to inform me, said ok to change for another color in stock, helmet arrived , but no ECE or DOTT certification on it, so illegal in most countries. NOT HAPPY
WILL PROBABLY NOT USE VENDOR AGAIN
op 02-05-2022 à 11:21 door .
Na een bestelling op 19-04-2022 13:13
from motostorm.it/en
Commentaar motostorm
The website indicated shipment in 7 business days. You did contact us first and we informed you that the helmet was not available and offered an alternative - that you accepted. The helmet is ECE certified and you can find the stamp on the chin strap - as all our helmets are ECE homologated and certified by law. I am sorry if you are not happy with the purchase.

Klant beoordelingen

 
Took four weeks for delivery, cat end is wrong size had to do heavy modifying to make work. Not happy
op 29-04-2022 à 06:35 door .
Na een bestelling op 22-04-2022 17:29
from motostorm.it/en
Commentaar motostorm
Hello Richard, I'm sorry that there has been a delay regarding your order. If we would have know that the product did not fit we would have helped you. Kind regards.
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Informatie Motostorm.it

Omschrijving:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Adres:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Aanraden:
Website:
Contact:
info@motostorm.it
Bevoegde vertegenwoordiger:
motostorm
Statut :
Bijgewerkt
Aantal beoordelingen:
31336

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