hello, I'm sorry that one of the items was not immediately avaiable, it's a busy period for the manufacturers and sometims there can be delays. In this case we always help to find the best solution for our customers.

Customer review

1 / 5

Purtroppo come temevo la consegna non è andata a buon fine perché il citofono non funziona e i corrieri non perdono tempo a leggere le note.... buona Pasqua!

04-17-2022 at 12:31 by anonymous a.
Order date 04-12-2022 08:54 am
from motostorm.it

Response of motostorm

Buon giorno, ci dispiace molto, abbiamo dato istruzioni al corriere di riconsegnare allo stesso indirizzo, con Suo numero di telefono da chiamare. Li abbiamo avvisati che il citofono non funziona. Dovrebbe andare a buon fine questa volta. Cordiali Saluti

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Customer review

2 / 5

Still haven’t received the item, getting concerned.

04-12-2022 at 11:15 by anonymous a.
Order date 04-07-2022 07:23 pm
from motostorm.it/en

Response of motostorm

Hi, we have shipped your order on the 07th, it seems there are delays in delivery due to customs. we have asked more information to the transport company. we will let you know by email. we apologize for the long lead time in your delivery. Kind regards

Customer review

1 / 5

not happy with the support!

04-07-2022 at 01:28 by anonymous a.
Order date 04-01-2022 01:12 pm
from motostorm.it/en

Response of motostorm

Hi, we are sorry you are not satisfied with our service. we have been searching for a comunication from you but it appears we can not find any trace so we are in difficulty to understand what is the subject of your discontent. We anyway apologize if we have caused you any inconvenience that led you to write this negative review. If you wish to explain further please send us an email so that we can reply with a dedicated response. Kind regards

Customer review

2 / 5

Oggetto acquistato perché indicavano "spedizione entro una settimana", mi è arrivato dopo 6 settimane...

04-03-2022 at 06:49 by anonymous a.
Order date 03-29-2022 04:09 pm
from motostorm.it

Response of motostorm

Buon giorno, ci dispiace molto per il ritardo. C'è stato un problema di approvigionamento dalla parte del produttore, ne siamo stati avvisati tardi e lo abbiamo comunicato appena lo abbiamo saputo. Purtroppo le tempistiche si sono allungate e ce ne scusiamo.

Customer review

1 / 5

worst service ever. Purchased a product in Black Friday offer in November. Was delivered after engaging the national distributor and the manufacturer, by the end of March. They sell products they don’t really have in stock, even if the website says otherwise, and then they don’t deliver. Specially in offers, then they don’t want to give the discount and prefer to keep the purchaser waiting. I can’t recommend this online store at all.

03-28-2022 at 11:38 by anonymous a.
Order date 03-22-2022 12:57 pm
from motostorm.it/en

Response of motostorm

Hello Fernando, we are very sorry that you are not satisfied. We always kept you updated and gave the option of a full refund as the product wasn't anymore available from the manufacturer. You told us that you could wait until the end of March and so we shipped the same day that the product arrived to us.

Customer review

1 / 5

It takes too long for the goods to arrive.
I haven't received the item I ordered yet.

03-27-2022 at 10:53 by anonymous a.
Order date 03-22-2022 08:54 am
from motostorm.it/en

Response of motostorm

Hello, I checked the tracking code and it will arrive very soon because the parcel is already in Japan. Please follow the shipment.

Customer review

1 / 5

Ho chiesto che il mio nome e cognome sul commento fossero nascosti perché non voglio che venga visualizzato e non hai cancellato nulla

03-20-2022 at 01:16 by anonymous a.
Order date 03-15-2022 12:35 pm
from motostorm.it

Response of motostorm

Hello, we didn't receive any e-mail from you. Please write it to us and we will help you.

Customer review

2 / 5

product delayed for months

03-17-2022 at 12:10 by anonymous a.
Order date 03-11-2022 04:14 pm
from motostorm.it/en

Response of motostorm

Hello, we are very sorry for the delay we have had with shipping your order. Unfortunately as we informed you these delays were cause by production. We are happy to hear that all has gone well with the shipment and that you have received your goods.

Customer review

2 / 5

Consegna avvenuta in tempi lunghissimi

03-15-2022 at 02:31 by anonymous a.
Order date 03-10-2022 01:59 pm
from motostorm.it

Response of motostorm

Buon giorno, ci dispiace molto. In effetti c'è stato un ritardo nel arrivo di questo prodotto in particolare per via di difficoltà impreviste nella sua produzione. E stato aggiornato della situazione ogni volta che abbiamo avuto delle informazione, proponendo alternative in caso l'attesa fosse troppo lunga. Ci scusiamo per il disagio causato da questo ritardo.

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Information Motostorm.it

Description:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Address:

motostorm
Largo Centro Studi 11
47833, Morciano di Romagna

Recommend:

Website:

Motostorm.it

Contact:

info@motostorm.it

Authorized Representative:

motostorm

Status :

Up to date

Number of reviews:

31380

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