Avis client de Motostorm.it
Calculé à partir de 31380 avis
Evaluations clients
hello, I'm sorry that one of the items was not immediately avaiable, it's a busy period for the manufacturers and sometims there can be delays. In this case we always help to find the best solution for our customers.
Avis client
Purtroppo come temevo la consegna non è andata a buon fine perché il citofono non funziona e i corrieri non perdono tempo a leggere le note.... buona Pasqua!
Buon giorno, ci dispiace molto, abbiamo dato istruzioni al corriere di riconsegnare allo stesso indirizzo, con Suo numero di telefono da chiamare. Li abbiamo avvisati che il citofono non funziona. Dovrebbe andare a buon fine questa volta. Cordiali Saluti
Avis client
Still haven’t received the item, getting concerned.
Hi, we have shipped your order on the 07th, it seems there are delays in delivery due to customs. we have asked more information to the transport company. we will let you know by email. we apologize for the long lead time in your delivery. Kind regards
Avis client
not happy with the support!
Hi, we are sorry you are not satisfied with our service. we have been searching for a comunication from you but it appears we can not find any trace so we are in difficulty to understand what is the subject of your discontent. We anyway apologize if we have caused you any inconvenience that led you to write this negative review. If you wish to explain further please send us an email so that we can reply with a dedicated response. Kind regards
Avis client
Oggetto acquistato perché indicavano "spedizione entro una settimana", mi è arrivato dopo 6 settimane...
Buon giorno, ci dispiace molto per il ritardo. C'è stato un problema di approvigionamento dalla parte del produttore, ne siamo stati avvisati tardi e lo abbiamo comunicato appena lo abbiamo saputo. Purtroppo le tempistiche si sono allungate e ce ne scusiamo.
Avis client
worst service ever. Purchased a product in Black Friday offer in November. Was delivered after engaging the national distributor and the manufacturer, by the end of March. They sell products they don’t really have in stock, even if the website says otherwise, and then they don’t deliver. Specially in offers, then they don’t want to give the discount and prefer to keep the purchaser waiting. I can’t recommend this online store at all.
Hello Fernando, we are very sorry that you are not satisfied. We always kept you updated and gave the option of a full refund as the product wasn't anymore available from the manufacturer. You told us that you could wait until the end of March and so we shipped the same day that the product arrived to us.
Avis client
It takes too long for the goods to arrive.
I haven't received the item I ordered yet.
I haven't received the item I ordered yet.
Hello, I checked the tracking code and it will arrive very soon because the parcel is already in Japan. Please follow the shipment.
Avis client
Ho chiesto che il mio nome e cognome sul commento fossero nascosti perché non voglio che venga visualizzato e non hai cancellato nulla
Hello, we didn't receive any e-mail from you. Please write it to us and we will help you.
Avis client
product delayed for months
Hello, we are very sorry for the delay we have had with shipping your order. Unfortunately as we informed you these delays were cause by production. We are happy to hear that all has gone well with the shipment and that you have received your goods.
Avis client
Consegna avvenuta in tempi lunghissimi
Buon giorno, ci dispiace molto. In effetti c'è stato un ritardo nel arrivo di questo prodotto in particolare per via di difficoltà impreviste nella sua produzione. E stato aggiornato della situazione ogni volta che abbiamo avuto delle informazione, proponendo alternative in caso l'attesa fosse troppo lunga. Ci scusiamo per il disagio causato da questo ritardo.
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31380
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Avis client
2 / 5
suite à une commande du 12/04/2022 13:34
from motostorm.it/en