Avis client de Motostorm.it
Calculé à partir de 31325 avis
Evaluations clients
we thank you for your feedback and are very sorry for the exceptionnally long lead time. the item you had ordered was indicated as shipping in 7 working days on our website, because we had to order the item at the brand. unfortunately they have had an unexpected delay and we have received the item 7 days later. we have shipped same day as we have received the item, using priority in order to shorten as much as possible the transit time. we apologize for the inconvenience.
Avis client
Screen arrived scratched in quite a few places, wasn’t packed very well
Hello, thanking you for your feedback. We re very sorry sbout this. Please contact customer service at andrea@motostorm.it about this matter.
Avis client
Before I start let me say I have only left negative feedback because of the extra costs I was not expecting. The delivery, communication and product were excellent. I have been charged nearly £60 for import charges that were not made clear to me at the time of purchase. This has been a lesson in reading the small print.
We thank you for your feedback and are sorry if the import charges have come to a surprise to you. Since Brexit an item shipped from EU to UK is VAT free, but once the package arrives in the UK the British customs may be asking the recipient to pay for import taxes, based on the applicable import laws in the country. There is a reminder of this on our website under payments policy page, but also in the cart prior to checking out, written in red. Also the order confirmation sent by email after placing the order indicates it.
Avis client
Ordered 3 weeks ago and paid postage. Has still arrived and i also had to pay $219 this for postage. Bloody rip off. I could have purchased here for less and had it the same day. Never again.
Hello, thanking you for your feedback. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. Orders under 1000 are subject to GST taxes. Motostorm is a registered importer in Australia and has a official ABN number. Gst taxes for orders under the 1000 limit is collected by Motostorm on behalf of the Australian Government. Otherwise you are asked to pay the tax whent he parcel is delivered to you.
Avis client
Ich habe die Ware immer noch nicht erhalten.
Hallo, vielen Dank für Ihr Feedback. Der Spediteur hatte in diesem Monat aufgrund eines Rückstands einige Verzögerungen. Wie ich sehe, haben Sie Ihr Paket heute erhalten.
Avis client
遅すぎる仕事しろ
Avis client
If you are ordering internationally stay away. They offer cheap subsidized shipping to you and fast, but if you need to make an exchange you are on the hook for independent personal shipping which is going to cost you $300+ if you are from the US like me.
They could provide a business return program but they do not in an attempt to finalize sales even if that means screwing you over with a bad fit.
Stay away
They could provide a business return program but they do not in an attempt to finalize sales even if that means screwing you over with a bad fit.
Stay away
Hello, thanking you foryour feedback. As Motostorm indicates in its return policy we offer free retunr for countries that are located withing the European community. However it is still possibile to return goods for a refund if you are not located in one of these countries. Within 30 days of receipt of goods you must login to your order list and fill out the return form. All return shipping charges are your responsibility. You will get your refund with the same payment method used for your order in about 1-2 weeks from reception of the goods.
Avis client
The product is great, but the service sucks I waited 3 weeks for the product to leave even though it was marked as available and delivered in 9 days...
Hello, thanking you for your feedback. Our apologies for the delay. Unfortunately the item you ordered had production issues. We did our best to inform you of this delay by email.
Avis client
Tres en retard et le colis livré dehors sans prevenir , carton mouillé .
livraison pazr GLS inacceptable
livraison pazr GLS inacceptable
Avis client
L' ordine non è ancora stato sp6
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31325
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Avis client
1 / 5
suite à une commande du 22.08.2024 13:32
from motostorm.it/en