Can't track my order with the information provided.
No tracking number supplied.
Avis client de Motostorm.it
Calculé à partir de 31355 avis
Evaluations clients
Avis client
Hi,
we have sent you an email with the tracking number the same day of the order.
Fedex 787095992246.
Today the parcel is on delivery.
I think we don't deserve 2 stars.
Best regards.
Avis client
The shipping was exorbitant, $60 AUD in this day and age. I ordered a boot in US size 11 which is my normal size, but the boot is so narrow it doesn't close and causes immediate pain when worn. The heel box is also tiny for a US size 11. I followed the Dainase sizing charts to a T and now I have a $280 AUD boot that I can't use.
Avis client
2 stars for sending the correct helmet. Extremely unimpressed. I had to contact them 2 weeks after paying because they hadn't even initiated shipment. Paid June 19th, finally showed up yesterday. This is NOT how you do business
The helmet was not in stock so we had to wait for it from Airoh.
Avis client
I was charged additional money for a microfono harness that was not needed. Only required the battery harness, the microfono disconnects from the main harness.
You have requested a full audio set that include microphone and headphones as you specified in your first email.
Avis client
Non rispettano i tempi previsti e hanno ritardi inaccettabili perchè vendono prodotti che non possiedono.
Avis client
1. mancanza indicazioni disponibilità e tempi di consegna
2. mancata comunicazione ritardi su consegna
3. ho dovuto chiamare il servizio clienti per sapere come mai non venisse consegnato l'ordine
4. evasione/cnosegna parziale dell'ordine
5. ad oggi non ho nessuna info nè traccia dei restanti articoli ancora in attesa di consegna
2. mancata comunicazione ritardi su consegna
3. ho dovuto chiamare il servizio clienti per sapere come mai non venisse consegnato l'ordine
4. evasione/cnosegna parziale dell'ordine
5. ad oggi non ho nessuna info nè traccia dei restanti articoli ancora in attesa di consegna
Avis client
Ritardo inaccettabile.
Avis client
Late delivery (almost 3 weeks), poor communication (I had to chase for information). Cheap, but at the end of the day the order wasn't in time for when I needed it and so I went on holiday without any baggage. Won't be using them again.
Avis client
First of all, the glove (M) was not a perfect fit like the review says; very loose and big on my fingers. Second the backpack has bad stitching, it's a Italian item, leather and parts should be made to high quality standard, which this does not. I would love to return the items for exchange but to do so, I must pay shipping (cot a whole lot) back and wait for weeks if not month for my refund. Beside the fact that it's hard almost impossible to contact the seller beside emails, and when do get in touch they give inaccurate info on policy and answers. I gave it a two stars because of the defects and return policy, if the item was not good looking (though it has flaws as mention above) I give it a 1 but it looks good just bad details and fitting.
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31355
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Avis client
2 / 5
Manca però tutto quel dettaglio che sono le "tempistiche di spedizione".
Nel mio caso hanno fatto un po' di confusione e se non fosse per me che ho scritto mail e chiamato non mi avrebbero fatto sapere nulla dei ritardi.
suite à une commande du 06/07/2017 16:22
from motostorm.it