Kundenmeinung von Motostorm - Bewertungen von Motostorm

Kundenbewertungen

Kundenmeinungen

 
commande arriver en retard personne n'envoie de message pour informer le client du retard de la commande
am 24.06.2024 um 14:20 von .
Bestellung vom 18.06.2024 15:39
from motostorm.it/en
Kommentar von motostorm
Le produit commandé était indiqué sur le site comme expédition en 20 jours sur notre site. La marque choisit en effet a des longs délais, la livraison malheureusement a ensuite été repoussée plusieurs fois par le transporteur ce qui a affecté votre date d'expédition de quelques jours. La date d'expédition mise à jour peut etre consultée à tous moments sur votre détail de commande en accèdant à votre compte sur notre site. La communication par email a tardé malheureusement. Nous nous excusons vivement pour le désagrément.

Kundenmeinungen

 
The product was dented and damaged.
The response is slow and I don't know how long it will take to resolve the issue.

The product I bought this time made it impossible for me to go touring.
I'm very disappointed as I was looking forward to touring.

What should I do?
am 23.06.2024 um 15:22 von .
Bestellung vom 18.06.2024 09:15
from motostorm.it/en

Kundenmeinungen

 
I ordered a jacket that was too small. I went to return it but the return shipping was my responsibility. The cost to return was $396 USD. If you buy something, make sure it fits. Now I’m stuck trying to sell the jacket on eBay.
am 19.06.2024 um 17:14 von .
Bestellung vom 13.06.2024 19:17
from motostorm.it/en
Kommentar von motostorm
Hello, thanking you for your feedback. As indicated in our return policy countries outside of the european comunity are not eligible for free return.In the event that the size of the purchased product does not match the expectations you can return the item(s). Within 30 days of receipt of goods you must login to your order list and fill out the return form. All return shipping charges are your responsibility.
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Kundenmeinungen

 
Still waiting for you to answer my e-mails
am 18.06.2024 um 23:14 von .
Bestellung vom 29.05.2024 14:45
from motostorm.it/en
Kommentar von motostorm
Hello, our apologies for the delay. You have been contacted by customer service. Please check your inbox.

Kundenmeinungen

 
Muy buenas,
La verdad es que era la primera vez que compraba en Motos tormenta,y va ser la última.
Hice un pedido de una chaqueta hace casi dos semanas y me a llegado y no me me han dado ningún motivo del retraso . También envié un correo y no sé dignaron ni a contestarme,muy mal no volveré a comprar aquí.
am 18.06.2024 um 13:42 von .
Bestellung vom 12.06.2024 10:47
from motostorm.it/en
Buenos días,quisiera comunicarles que yo no he recibido el pedido el día 14. Es este el motivo que me pongo el contacto con ustedes. Mi pregunta es como tengo que hacer para que la primera cuota de pago se me devuelva y no pagar las otras dos restantes,ya que como le he comentado anteriormente yo he recibido el pedido en mi domicilio. Atentamente Miguel Manzano
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Kundenmeinungen

 
La spedizione doveva essere in 7 giorni ma c'è ne sono voluti molto di più. Non sono stato avvisato del ritardo. Per sapere quando sarebbero stato spedito ho inviato 2 email la quale non hanno mai risposto, ho fatto 3 telefonate sentendomi dire che non sapevano quando sarebbe avvenuta la spedizione.
am 16.06.2024 um 19:42 von .
Bestellung vom 10.06.2024 15:58
from motostorm.it
Kommentar von motostorm
Ci dispiace che la sua esperienza con noi sia stata negativa. Purtroppo, può capitare che ci siano dei ritardi ma è nostra premura, ogni volta, avvisare non appena riceviamo l'informazione, proprio come abbiamo fatto anche con lei. Le è stata mandata una e-mail dove le veniva comunicata la data di spedizione che è stata poi rispettata. Ci scusiamo nuovamente per il ritardo e restiamo a disposizione per qualsiasi informazione.

Kundenmeinungen

 
Very bad service and too much delay in shipping and after one month of hold my money they do partional refund from my order and ship the rest of the items in very bad communication
Highly recommend to not order from them because they are not respecting the delivery time and they are far away from customer service or how to make the customer satisfied
am 12.06.2024 um 00:33 von .
Bestellung vom 06.06.2024 18:39
from motostorm.it/en

Kundenmeinungen

 
Not the best experience. Gave me a expected delivery date. Days following shipment date did not receive shipment nor any updates on my shipment. Had to email to get a status. They then replied the manufacture was on a back order. Now it is weeks after my original shipment date when they update me on new date . Fed Ex international puts my shipment on customs clearance delay as Motostorm did not give a full description of the package to them. Fed Ex has been trying to contact Motostorm to get that information but has yet replied and will ship the items back to shipper on the due date. It as now been months since i placed my order. Still nothing I advise not to order from here as you will be DISSAPOINTED!!!
am 11.06.2024 um 19:42 von .
Bestellung vom 05.06.2024 16:19
from motostorm.it/en

Kundenmeinungen

 
La sella non corrisponde minimamente a quanto descritto, è scomodissima alta come l'originale materiali pessimi e dopo un controllo accurato l'ho trovata rotta in piu punti!!
Classica cinesata immagino spero non facciano storie per il reso
am 11.06.2024 um 06:27 von .
Bestellung vom 03.06.2024 14:57
from motostorm.it
Kommentar von motostorm
Buongiorno, ci dispiace che la sella non corrisponda alle sue aspettative. Le confermo comunque che le selle Isotta vengono fatte in Italia. Informeremo il produttore delle sue considerazioni riguardo l'altezza. Naturalmente può renderla ed avere il rimborso.
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Kundenmeinungen

 
Stay away - if your receiving your order from abroad. Although I paid postage to motsport I was billed another £73 from customs on top of the original purchase - a complete rip off.
am 08.06.2024 um 09:19 von .
Bestellung vom 31.05.2024 13:52
from motostorm.it/en
Kommentar von motostorm
Hello, as the Uk is no longer part of the European comunity you may be subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We inform our Uk clients about this on our website and also at checkout.
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Informationen Motostorm.it

Beschreibung:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Adresse:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Empfehlen:
Website:
Kontakt:
info@motostorm.it
Vertreten durch:
motostorm
Status :
Aktualisiert
Anzahl der Bewertungen:
31325

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