Customer reviews Motostorm - Reviews Motostorm

Customer reviews Motostorm.it

Customer ratings

Customer review

 
I ordered a Tom Tom navigation device and recieved no acknowledgement of the order. There was no communication from the company at all, to the extent that I spoke to an italian neighbour asking her to phone the shop to confirm the order. Needless to say the phone rang out with no reply. emails would not go through to the server as it was full apparently. I thought that I may have been scammed, so I tried to stop the paypal payment and bought another unit from a known and trusted UK supplier. The Motostorm unit turned up today, so now I have 2... What a bloody waste of time. Just an email is all it takes guys...
06-07-2024 at 08:54 by .
Order date 05-31-2024 12:42 pm
from motostorm.it/en

Customer review

 
I haven’t received my order until now. This can’t be real. Definitely a nightmare that it needs to take 2 weeks to prepare my order to get ship.

Please do better than this.
06-04-2024 at 10:41 by .
Order date 05-30-2024 09:39 pm
from motostorm.it/en
Response of motostorm
Hello, thanking you for your feedback. The order was shipped on the same day as it was planned to be. Motostorm provides an estimated shipping date which can be consulted in your mymotostrom account. I can see that you have recived your goods two days ago.

Customer review

 
Why did you send me used gloves? Never ordering from these crooks again. Embarrassing and unacceptable.
06-04-2024 at 02:00 by .
Order date 05-28-2024 01:33 pm
from motostorm.it/en

Customer review

 
Tutto perfetto fino a quando ho deciso di fare il reso. mai risposto alle mie mail, quando invece prima dell'acquisto rispondevano in poche ore....
05-30-2024 at 08:48 by .
Order date 05-23-2024 07:45 pm
from motostorm.it

Customer review

 
Delivery of the ordered and paid for goods took over 5 weeks.
05-28-2024 at 10:39 by .
Order date 05-21-2024 02:10 pm
from motostorm.it/en

Customer review

 
Bonjour vous m avez envoyé un casque défectueux peinture ou covering coulure ?
Et taille plus sur un 55 ! Pas grave c est un français 😁
05-27-2024 at 09:24 by .
Order date 05-21-2024 10:59 am
from motostorm.it
Response of motostorm
Bonjour, nous sommes vraiment désolés pour ce désagrément. Pouvez-vous s'il vous plaît envoyer un email au service client. andrea@motostorm.it
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Customer review

 
Waited TERRIBLY LONG and then had to pay import duties ontop!
05-24-2024 at 05:58 by .
Order date 05-17-2024 03:18 pm
from motostorm.it/en
Response of motostorm
Hello, I can see from our records.that the order was shipped the day after you placed it as we indicated on our website. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We indicate this on our website an d also on the confrimation email that you recieve after placing the order.

Customer review

 
Delivery time probably over three weeks still have not received items
05-19-2024 at 10:34 by .
Order date 05-14-2024 05:54 pm
from motostorm.it/en

Customer review

 
Shipping in 5 days it said. Been about 4 weeks and still no delivery.
05-15-2024 at 08:32 by .
Order date 05-08-2024 06:58 pm
from motostorm.it
Response of motostorm
we are very sorry for the delay with your order. The product was indicated as shipping in 5 days on our website. Due to an unexpected delay at the brand the item arrived with a 3 days delay to our warehouse. we have shipped immediately after but the transport company was unusualy slow to deliver in Sweden. we apologize for the inconvenience.

Customer review

 
Llego tarde y no responden a los correos
05-14-2024 at 08:10 by .
Order date 05-08-2024 06:57 pm
from motostorm.it/en
Response of motostorm
Gracias por tus comentarios. Nuestras disculpas, hubo un retraso en el almacenamiento. Pero veo que te han entregado el paquete. Puede ponerse en contacto con el servicio de atención al cliente si tiene algún problema.
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Information Motostorm.it

Description:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recommend:
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31325

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