Avis clients de Motostorm - Evaluations de Motostorm

Avis client de Motostorm.it

Calculé à partir de 31325 avis

Evaluations clients

Avis client

 
I ordered a Tom Tom navigation device and recieved no acknowledgement of the order. There was no communication from the company at all, to the extent that I spoke to an italian neighbour asking her to phone the shop to confirm the order. Needless to say the phone rang out with no reply. emails would not go through to the server as it was full apparently. I thought that I may have been scammed, so I tried to stop the paypal payment and bought another unit from a known and trusted UK supplier. The Motostorm unit turned up today, so now I have 2... What a bloody waste of time. Just an email is all it takes guys...
le 07/06/2024 à 20:54 par .
suite à une commande du 31/05/2024 12:42
from motostorm.it/en

Avis client

 
I haven’t received my order until now. This can’t be real. Definitely a nightmare that it needs to take 2 weeks to prepare my order to get ship.

Please do better than this.
le 04/06/2024 à 22:41 par .
suite à une commande du 30/05/2024 21:39
from motostorm.it/en
Commentaire de motostorm
Hello, thanking you for your feedback. The order was shipped on the same day as it was planned to be. Motostorm provides an estimated shipping date which can be consulted in your mymotostrom account. I can see that you have recived your goods two days ago.

Avis client

 
Why did you send me used gloves? Never ordering from these crooks again. Embarrassing and unacceptable.
le 04/06/2024 à 02:00 par .
suite à une commande du 28/05/2024 13:33
from motostorm.it/en

Avis client

 
Tutto perfetto fino a quando ho deciso di fare il reso. mai risposto alle mie mail, quando invece prima dell'acquisto rispondevano in poche ore....
le 30/05/2024 à 20:48 par .
suite à une commande du 23/05/2024 19:45
from motostorm.it

Avis client

 
Delivery of the ordered and paid for goods took over 5 weeks.
le 28/05/2024 à 22:39 par .
suite à une commande du 21/05/2024 14:10
from motostorm.it/en

Avis client

 
Bonjour vous m avez envoyé un casque défectueux peinture ou covering coulure ?
Et taille plus sur un 55 ! Pas grave c est un français 😁
le 27/05/2024 à 09:24 par .
suite à une commande du 21/05/2024 10:59
from motostorm.it
Commentaire de motostorm
Bonjour, nous sommes vraiment désolés pour ce désagrément. Pouvez-vous s'il vous plaît envoyer un email au service client. andrea@motostorm.it
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Avis client

 
Waited TERRIBLY LONG and then had to pay import duties ontop!
le 24/05/2024 à 17:58 par .
suite à une commande du 17/05/2024 15:18
from motostorm.it/en
Commentaire de motostorm
Hello, I can see from our records.that the order was shipped the day after you placed it as we indicated on our website. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We indicate this on our website an d also on the confrimation email that you recieve after placing the order.

Avis client

 
Delivery time probably over three weeks still have not received items
le 19/05/2024 à 22:34 par .
suite à une commande du 14/05/2024 17:54
from motostorm.it/en

Avis client

 
Shipping in 5 days it said. Been about 4 weeks and still no delivery.
le 15/05/2024 à 08:32 par .
suite à une commande du 08/05/2024 18:58
from motostorm.it
Commentaire de motostorm
we are very sorry for the delay with your order. The product was indicated as shipping in 5 days on our website. Due to an unexpected delay at the brand the item arrived with a 3 days delay to our warehouse. we have shipped immediately after but the transport company was unusualy slow to deliver in Sweden. we apologize for the inconvenience.

Avis client

 
Llego tarde y no responden a los correos
le 14/05/2024 à 20:10 par .
suite à une commande du 08/05/2024 18:57
from motostorm.it/en
Commentaire de motostorm
Gracias por tus comentarios. Nuestras disculpas, hubo un retraso en el almacenamiento. Pero veo que te han entregado el paquete. Puede ponerse en contacto con el servicio de atención al cliente si tiene algún problema.
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Informations Motostorm.it

Description :

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recommander :
Website :
Motostorm.it
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31325

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