Customer reviews Motostorm.it

I received a faulty Stryker Helmet, i have written 3 emails, with no return. I tireid to phone and the number is not working. I pais Au$820.00 and no one is wanting to assist me

I would just like to share my disappointment in my purchase. I ordered last June 9 and the expected delivery date is June 21 but until now I haven’t received my order. I’m already about to fly back to my country in 2 days. I didn’t take the risk of having it delivered to our hotel in Italy as we are transfering hotels every 2 days, so I had it delivered to a friend’s house in Paris. I have allotted enough time for the the delivery time but until now my order hasn’t arrived.

The shipping fee should have been included at the time of purchase, but for some reason I paid an additional ¥3000 for cash on delivery. I paid for it reluctantly, but I want the price display to be clear.

Premetto subito che l’articolo acquistato è perfetto ed il prezzo applicato beneficiando di uno sconto era sotto la media degli altri store, quindi lato economico nulla da dire. Idem sul servizio clienti che telefonicamente o via mail sono stati molto gentili nonostante il mio disappunto. Le due stelle sono legate all’attesa, 15 giorni esatti fra stacco dell’ordine e ricezione merce. Capisco che ormai tutti -o quasi- gi store online non facciano stock dei prodotti per non avere costi “morti“ in attesa delle vendite e li vadano ad ordinare a loro volta al produttore, ma se un articolo è segnato come disponibile si spera di riceverlo nell’arco di qualche giorno; non voglio osare immaginare quanto si sarebbe dilungata la cosa se avessi fatto il reso e avessi dovuto cambiare taglia… Spiace constatare che sebbene la propensione all’acquisto sia verso realtà locali, il servizio offerto dai colossi del web (e dagli shop privati che in essi operano) risulti più reattivo e dia maggior sicurezza in termini spedizioni merce.

I never received the products!!!!
Nobody contacted me.

Although prices are competitive expect to wait an unreasonably long time for your order. Two weeks from ordering until dispatch and then a further two weeks before the items were delivered, which I find unacceptable. I’ve ordered from other companies in Italy and received my goods within less than a week in Northern Ireland. I sent several emails requesting updates and information on my order and received no response, so a definite lack of communication. In future I would prefer to pay a little extra to a more reliable and dependable company as I sincerely doubt that I will use Motostorm again.

Supostamente a encomenda era para sair dia 3 de junho e nao saiu.
Depois de mandar um email, para saber o atraso, nao me foi respondido ate hoje.
Mas a review do trustpilot e do google responderam num dia.
Depois disseram que nao demorou um més.
Eu ainda nao recebi o produto.
Se existiram atrasos, não me foram comunicados.
Foi a primeira e ultima vez.

Rendu sympa mais attaché de la sangle sous le menton pas pratique

Boots arrived, after almost a month. I tried to get ahold of them to see what the delay was multiple times with no response. If you have patience of a Saint and faith of a nun, then sure, give these guys a shot.

発送予定から二カ月以上音沙汰無し　確認のメールをしたらやっと発送予定の連絡があった。　予定日に発送のメールが入るが２時間ほどしたらUPSからMotostormから発送の取り消しの処理があったとのメール、確認のメールをMotostormにするが返信無し。
詐欺なのか？