Avis client de Motostorm.it
Calculé à partir de 31380 avis
Evaluations clients
Hello, we are very sorry that you have this issue. Can you please send your complaint to our customer service info@motostorm.it
Avis client
Très déçu, le casque ne correspond pas à la couleur que j’ai commander!!!
J’ai commander le casque Troy lee design a1 taille xs Noir et vert fluo comme sur les photos et j’ai reçu le casque gris et jaune fluo!
Je pense qu’il y a un problème d’étiquetage sur le numéro de référence du casque?!?!!!
Comme je viens de la Suisse je ne vais pas renvoyé le casque cela me coûterait trop cher pour les frais de port.
Je suis très déçu car je voulais vraiment le noir et vert fluo.
En plus le gris et jaune fluo j’aurais pu l’acheter en Suisse et il était moins cher!
J’ai commander le casque Troy lee design a1 taille xs Noir et vert fluo comme sur les photos et j’ai reçu le casque gris et jaune fluo!
Je pense qu’il y a un problème d’étiquetage sur le numéro de référence du casque?!?!!!
Comme je viens de la Suisse je ne vais pas renvoyé le casque cela me coûterait trop cher pour les frais de port.
Je suis très déçu car je voulais vraiment le noir et vert fluo.
En plus le gris et jaune fluo j’aurais pu l’acheter en Suisse et il était moins cher!
Bonjour, nous sommes désolés si vous avez eu un problème avec votre commande. Vous avez été contacté par email aujourd'hui par notre service client, afin de vous donner toute l'aide possible, Bien cordialement
Avis client
nonostante abbia telefonato per la conferma del casco omologazione 22-06 mi è stato spedito un casco con omologazione 22-05 restituito con notevole perdita di tempo.
Ci scusiamo nuovamente per l'inconveniente.
Si è trattato di un errore per il quale abbiamo già chiesto scusa e rimediato con il reso e rimborso completo del suo ordine.
Faremo del nostro meglio per evitare situazioni similari in futuro.
Avis client
A long time before order was despatched. A simple email update every few weeks would have been appreciated. Although the price was good I think I will go the more expensive option with prompt service in future.
Avis client
At today don,t arrive
Hello, we can see from tracking information that you have received your parcel.
Avis client
I purchased an Arrow Sonora Titanium Approved Slip on. I received Arrow exhaust and when I opened up the parcel was shocked to find the parcel had been already opened and the contents were a used Arrow exhaust!
The first thing I noticed was that the fitting bracket has scratch marks where it has been mounted and over-tightened against a washer. Inside the main fitting bracket, there are a lot of fine scratches where it's been fitted! I noticed there was an impact on the exhaust gasket flange and looking down the exhaust you can see the residue of exhaust gasses (black soot) and corrosion.
Tried emailing them no response! I have put this purchase in dispute with PayPal.
The first thing I noticed was that the fitting bracket has scratch marks where it has been mounted and over-tightened against a washer. Inside the main fitting bracket, there are a lot of fine scratches where it's been fitted! I noticed there was an impact on the exhaust gasket flange and looking down the exhaust you can see the residue of exhaust gasses (black soot) and corrosion.
Tried emailing them no response! I have put this purchase in dispute with PayPal.
Hello, we are sorry that you are having issues with your purchase. You have been contacted by customer service this morning to risolve this situation.
Avis client
Their prices are dishonest, they imply that they include vat but then don't, making you pay a penalty to the shipper to receive your shipment. I would warn others not to use motostorm.it while they maintain this unsavory practice!
The UK is not a part of the EU since January 2020 and since then everytime anyone buys from the EU, they do not pay taxes to us – but they are requested to pay Custom charges – we indicate this in the website and in the confirmation email the customer receives once the order is placed for anyone that might not know this.
Avis client
you provided me an item that has defect and now you dont answer my email. bad service.
Hello, we are sorry for any inconvenience you have had. However we have not received any email from you. Can you please contact customer service andrea@motostorm.it
Avis client
I received a different type, different size, and not enough quantity.
And one month late.
What are you thinking?
The courage to write a review is amazing!
And one month late.
What are you thinking?
The courage to write a review is amazing!
Hello, if you have any issues with your order you can contact our customer service andrea@motostorm.it we will be happy to help you with any problems.
Avis client
Product delivery was good product description, and actual item receive was misleading but overall service is great
Thank you for your positive feedback. if you wish to clarify how the item was misleading, please send us an email to customer service info@motostorm.it. Kind regards
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31380
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Avis client
1 / 5
suite à une commande du 30/03/2023 13:54
from motostorm.it/en