Avis client de Motostorm.it
Calculé à partir de 31331 avis
Evaluations clients
Salve, ci scusiamo per il ritardo con la consegna del vostro ordine. Un problema causato dal ritardo nella produzione del prodotto come già indicato dal customer service durante l'attesa.
Avis client
I ordered a Givi rm1156kit (splash kit) the mounting bracket was delivered. The mudguard that attaches to the mounting bracket is missing. I am very disappointed. Who checks your out going sale items?
Hello, I have controlled your order. You mistakenly ordered only the mounting kit. The mud guard is sold separately. You have been contacted by customer service, we provide more details about the product.
Avis client
It was not stated upfront that I would have to pay gst as a separate payment half way through shipping. Then once I received my order it was damaged, I sent photos and email but have not received a reply :( not happy about that for over $1400 on an item
Shipping updates was frequent and did not take too long considering the distance.
If they send a non damaged part I will edit this review
However will not purchase from again until I get at least an acknowledgement/reply or replacement part
Shipping updates was frequent and did not take too long considering the distance.
If they send a non damaged part I will edit this review
However will not purchase from again until I get at least an acknowledgement/reply or replacement part
Hello, we are sorry for any inconvenien caused by the damage to your shipment. You have been contacted by customer service regarding this issue. Orders over 1000 are subject to GST taxes which is collected by your government. As you can see you were not charged these taxes by us so it is normal that you have to pay on delivery.
Avis client
UPS have not delivered yet, as they want £69.43 inport VAT. Surely this cannot be right!
Avis client
Delivery time changed several times from 2 weeks to several months finally.
Avis client
You guys used the same photos for the Pan Am Special and the Non Special models of your brake extension mounted on the bike . I saw you were listing it to fit the Pan America, photos showing it mounted on the same brake pedal my special has and ordered it . Did not go thru the check fitment process and find the Special is actually a different part number. Shame on me for relying on your photos and not checking more. Shame on you for being to lazy to show the part for a non special installed on a non special bike on the web site. I expected a little more from SW Motech.
Avis client
Sito poco affidabile, non ordinerò mai più…
Siamo dispiaciuti che ci sono stati ritardi con la spedizione del vostro ordine. Purtroppo il ritardo era dovuto alla reperibilità della materia per la produzione. Speriamo comunque che lei e sodisfatto con il prodotto ricevuto.
Avis client
J’ai commencé un kit audio sena 10u pour casque Shoei neotec. Commande numéro 506589.
Je viens de réceptionner le colis aujourd’hui et le kit n’est pas complet, il manque la télécommande !!!!
Je suis très déçus et j’ai le sentiment de m’être fait avoir !
J’ai essayé d’envoyer un mail à la société pour savoir comment récupérer la pièce manquante….
Je vous tiendrais au courant du niveau de sav …
Je viens de réceptionner le colis aujourd’hui et le kit n’est pas complet, il manque la télécommande !!!!
Je suis très déçus et j’ai le sentiment de m’être fait avoir !
J’ai essayé d’envoyer un mail à la société pour savoir comment récupérer la pièce manquante….
Je vous tiendrais au courant du niveau de sav …
Bonjour, nous confirmons que la télécommande n'est pas inclue. Elle peut s'acheter à a part. Mais si vous n'etes pas satisfait vou avez bien sur droit à un retour gratuit, nous vous rembourserons l'article sans problème du moment qu'il est neuf et complet de son emballage et accessoires, tel que vous l'avez reçu de notre part. Nous vous avons envoyé un email à ce sujet la semaine dernière et nous avons déà vu votre demande de retour. Nous controllerons l'arrivée du produit et vous enverrons un email de confirmation dès que le remboursement aura étè effectué. Bien Cordialement
Avis client
Not received the Sat Nav yet, thou I'm sure it will be fine. Very disappointed that free delivery doesn't hi-light the extra charges for UK at the check out.
Avis client
Fedex = shittt !!!!
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31331
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Avis client
1 / 5
suite à une commande du 24.02.2023 12:16
from motostorm.it