Recensioni cliente di Motostorm.it
Calcolato a partire da 31380 recensioni
Valutazioni clienti
Bonjour, nous confirmons que la télécommande n'est pas inclue. Elle peut s'acheter à a part. Mais si vous n'etes pas satisfait vou avez bien sur droit à un retour gratuit, nous vous rembourserons l'article sans problème du moment qu'il est neuf et complet de son emballage et accessoires, tel que vous l'avez reçu de notre part. Nous vous avons envoyé un email à ce sujet la semaine dernière et nous avons déà vu votre demande de retour. Nous controllerons l'arrivée du produit et vous enverrons un email de confirmation dès que le remboursement aura étè effectué. Bien Cordialement
Opinioni clienti
Not received the Sat Nav yet, thou I'm sure it will be fine. Very disappointed that free delivery doesn't hi-light the extra charges for UK at the check out.
il
21/02/2023
a 10:17
da anonymous a.
in seguito a un ordine del 15/02/2023 13:43
from motostorm.it/en
in seguito a un ordine del 15/02/2023 13:43
from motostorm.it/en
Opinioni clienti
Fedex = shittt !!!!
il
20/02/2023
a 08:08
da anonymous a.
in seguito a un ordine del 13/02/2023 12:45
from motostorm.it/en
in seguito a un ordine del 13/02/2023 12:45
from motostorm.it/en
Opinioni clienti
They never provided proper shipping information to customs. Did not reply or return emails to me when I reached out to them . I spent weeks navigating details needed to get item delivered . When helmet was delivered there were additional shipping brokerage fees I had to pay on top of it all. This was the absolute worst experience I ever had on an order ever . I will never buy from Motostorm ever again .
il
18/02/2023
a 10:06
da anonymous a.
in seguito a un ordine del 02/02/2023 17:34
from motostorm.it/en
in seguito a un ordine del 02/02/2023 17:34
from motostorm.it/en
Hello, we are sorry that you are not satisfied with our service. You were contacted on 2 different occasions by email. Check your inbox or your spam folder. The order was shipped on the same day as it was placed. Ups had problems contacting you. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. International orders may be subject to customs clearance procedures that can cause delays in delivery.
Opinioni clienti
I was misinformed on the shipping process
il
18/02/2023
a 03:16
da anonymous a.
in seguito a un ordine del 09/02/2023 15:22
from motostorm.it/en
in seguito a un ordine del 09/02/2023 15:22
from motostorm.it/en
Hello, we shipped your order 5 days earlier. Everything is written on our website and below the ocnifrmation of the order.
Opinioni clienti
Not on time. Almost a week delay. The product is good, as good as expected, but not the shipment.
il
17/02/2023
a 18:15
da anonymous a.
in seguito a un ordine del 10/02/2023 13:45
from motostorm.it/en
in seguito a un ordine del 10/02/2023 13:45
from motostorm.it/en
Opinioni clienti
there are great bike shops online motostorm is not one of them i attempted to buy bike boots from this company the painful process took 5 months and i was over £100 pound out of pocket at the end try motolegends or sporstbike shop avoid motostorm. YHBW
il
14/02/2023
a 12:12
da anonymous a.
in seguito a un ordine del 11/11/2022 17:54
from motostorm.it/en
in seguito a un ordine del 11/11/2022 17:54
from motostorm.it/en
Dear Robert, we are very sorry to read that you were not satisfied about your experience with Motostorm. However we did ship the order on time. The long lead time you are refering to has nothing to do with Motostorm. The issue lies with the shipper that you have enthrusted to proceed with the return of the item to us from the UK. Nonetheless we were touched to read about this and as written to you in our mail conversation in order to find a solution to a problem for which we are not responsible, we have offered to help you. Unfortunately our proposal was not appreciated but if you change your mind please send us an email.
Opinioni clienti
The delivered Pannier Holder has a completely different design than in the photos and in the instructions on the website.
il
09/02/2023
a 09:26
da anonymous a.
in seguito a un ordine del 27/01/2023 14:07
from motostorm.it/en
in seguito a un ordine del 27/01/2023 14:07
from motostorm.it/en
Hello, we are sorry that ther eis an issue witht he goods you received. Can you send an email to info@motostorm.it about this and we will cnotact you as soon as possibile.
Opinioni clienti
Very bad customer service. Very arrogant
Wrong declaration of the item I ordered as "motorcycle accessories" resulted in huge import/customs fees I have to pay.
The item I ordered should have been declared as Clothes rather than motorcycle accessories.
Wrong declaration of the item I ordered as "motorcycle accessories" resulted in huge import/customs fees I have to pay.
The item I ordered should have been declared as Clothes rather than motorcycle accessories.
il
09/02/2023
a 04:01
da anonymous a.
in seguito a un ordine del 01/02/2023 18:09
from motostorm.it/en
in seguito a un ordine del 01/02/2023 18:09
from motostorm.it/en
Hello, we are sorry that you are not satisfied with our service, customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We cannot be held responsibile for extra costs charged by your customs.
Opinioni clienti
There was a crack in the plastic base of the bracket
il
09/02/2023
a 01:03
da anonymous a.
in seguito a un ordine del 01/02/2023 12:24
from motostorm.it/en
in seguito a un ordine del 01/02/2023 12:24
from motostorm.it/en
Hello, we are very sorry thast you have had this issue, soon you will be contacted by our customer service to risolve the problem.
Informazioni Motostorm.it
Descrizione:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Indirizzo:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Sito web:
Contatto:
info@motostorm.it
Rappresentante autorizzato:
motostorm
Stato :
aggiornato
Numero di recensioni:
31380
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Avis-Verifies è gestita da una società indipendente che raccoglie le opinioni dei clienti in seguito a un ordine. Il suo scopo è quello di aiutare a distinguere i venditori online più affidabili.Vedere più
Opinioni clienti
1 / 5
Je viens de réceptionner le colis aujourd’hui et le kit n’est pas complet, il manque la télécommande !!!!
Je suis très déçus et j’ai le sentiment de m’être fait avoir !
J’ai essayé d’envoyer un mail à la société pour savoir comment récupérer la pièce manquante….
Je vous tiendrais au courant du niveau de sav …
in seguito a un ordine del 16/02/2023 13:31
from motostorm.it/en