Customer reviews Motostorm.it

El producto no servía para mi casco. Si era original pero realmente no era el que correspondía a mi casco.
El resto, envío, rapidez, etc bien

Da ich die falsche Grösse bestellt hatte, wurden die Waren an den Hersteller zurückgestellt. Neben dem massiven Zeitaufwand musste ich für den Rücktransport, Mehrwerststeuern und Zollgebühren bezahlen. Bei der Rückerstattung hat mir der Händler seine eigenen Gebühren für die Rücknahme vom Kaufpreis kaltschnäuzig abgezogen. Bei der erneuten Aufforderung zur Rückzahlung der Differenz, verwies motostorm.it auf ihre dubiose Geschäftspraxis, und begründete sein Vorgehen damit, dass Kosten für die Rücksendung, welche dem Händler enstehen einfach dem Kunden weiterverrechnet werden! Das ist unglaublich. Solche mafiösen Geschäfstpraxen müssen juristisch geahndet werden.
Schweizer Kunden sollten von diesem Händler die Finger weglassen. Kauft eure Waren bei einem Händler in Deutschland (fc moto oder Bikeroutfit...).
Ich bin schwer enttäuscht von motostorm.

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Because I ordered the wrong size, the goods were returned to the manufacturer. In addition to the massive expenditure of time, I had to pay for the return transport, VAT and customs duties. When refunding me, the retailer callously deducted their own return fees from the purchase price. When asked again to pay back the difference, motostorm.it referred to their dubious business practice and justified its action by saying that the costs for the return, which the dealer incurs, are simply passed on to the customer! That's incredible. Such mafia-like business practices must be legally punished.
Swiss customers should stay away from this dealer. Buy your goods from a retailer in Germany (fc moto or biker outfit...).
I am very disappointed in motostorm.
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Parce que j'ai commandé la mauvaise taille, les marchandises ont été renvoyées au fabricant. En plus de la dépense de temps massive, j'ai dû payer le transport de retour, la TVA et les droits de douane. Lors du remboursement, le détaillant a impitoyablement déduit ses propres frais de retour du prix d'achat. Lorsqu'on lui a demandé à nouveau de rembourser la différence, motostorm.it a fait référence à leur pratique commerciale douteuse et a justifié son action en disant que les frais de retour, encourus par le concessionnaire, sont simplement répercutés sur le client ! C'est incroyable. De telles pratiques commerciales mafieuses doivent être légalement punies.
Les clients suisses doivent rester à l'écart de ce revendeur. Je suis très déçu par motostorm.

Always ask me to pay some sort of import tax upon product delivery.
Better if these kind of information is informed in advance.
Which means the price I have agreed is different to which I actually paid.
Two times in a row!!

Ho ordinato dei pantaloni Alpinestar da due settimane e non sono ancora arrivati! Deludente considerando che vengono spediti da meno di 250km da Roma........

they didn't honor the time line, they supposed to ship in 48 hrs, after 3weeks the order was still there not even processed, i had to cancel!!, they are not to be trusted !!!

No communication regarding postage or tracking for my items. 2 emails sent and no reply. Purchase date stated there end 13/12/22. I purchased on the 3/12/22. Items still not received as of 18/12/22.

they sent me the wrong size

Esperienza bruttissima,ho dovuto rinunciare al mio viaggio in moto per
ben due volte a oggi non ho ancora ricevuto il mio ordine ,ho speso duecento e rotti euro il giorno 28/11e sono a questi punti. Menefreghismo totale da parte del corriere BRT

How im i going to give a review on just a number dr549? Show me what the items look like!

this is the most painful process i have ever been through to get an item, it is back and forth with emails just trying to send the receipt to UPS just so they can send my item even though i have already paid for shipping, i am worried this is a scam and i have spent $2000+ just on the helmet😡