Recensioni cliente di Motostorm.it
Calcolato a partire da 31383 recensioni
Valutazioni clienti
Lamentamos no este completamente satisfecho de su pedido, nosotros enviamos el producto que usted habìa ordenado.
Que problema se le presentò con la compatibilidad? Puede enviarnos un correo electronico y trataremos de ayudarla.
Opinioni clienti
Da ich die falsche Grösse bestellt hatte, wurden die Waren an den Hersteller zurückgestellt. Neben dem massiven Zeitaufwand musste ich für den Rücktransport, Mehrwerststeuern und Zollgebühren bezahlen. Bei der Rückerstattung hat mir der Händler seine eigenen Gebühren für die Rücknahme vom Kaufpreis kaltschnäuzig abgezogen. Bei der erneuten Aufforderung zur Rückzahlung der Differenz, verwies motostorm.it auf ihre dubiose Geschäftspraxis, und begründete sein Vorgehen damit, dass Kosten für die Rücksendung, welche dem Händler enstehen einfach dem Kunden weiterverrechnet werden! Das ist unglaublich. Solche mafiösen Geschäfstpraxen müssen juristisch geahndet werden.
Schweizer Kunden sollten von diesem Händler die Finger weglassen. Kauft eure Waren bei einem Händler in Deutschland (fc moto oder Bikeroutfit...).
Ich bin schwer enttäuscht von motostorm.
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Because I ordered the wrong size, the goods were returned to the manufacturer. In addition to the massive expenditure of time, I had to pay for the return transport, VAT and customs duties. When refunding me, the retailer callously deducted their own return fees from the purchase price. When asked again to pay back the difference, motostorm.it referred to their dubious business practice and justified its action by saying that the costs for the return, which the dealer incurs, are simply passed on to the customer! That's incredible. Such mafia-like business practices must be legally punished.
Swiss customers should stay away from this dealer. Buy your goods from a retailer in Germany (fc moto or biker outfit...).
I am very disappointed in motostorm.
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Parce que j'ai commandé la mauvaise taille, les marchandises ont été renvoyées au fabricant. En plus de la dépense de temps massive, j'ai dû payer le transport de retour, la TVA et les droits de douane. Lors du remboursement, le détaillant a impitoyablement déduit ses propres frais de retour du prix d'achat. Lorsqu'on lui a demandé à nouveau de rembourser la différence, motostorm.it a fait référence à leur pratique commerciale douteuse et a justifié son action en disant que les frais de retour, encourus par le concessionnaire, sont simplement répercutés sur le client ! C'est incroyable. De telles pratiques commerciales mafieuses doivent être légalement punies.
Les clients suisses doivent rester à l'écart de ce revendeur. Je suis très déçu par motostorm.
Schweizer Kunden sollten von diesem Händler die Finger weglassen. Kauft eure Waren bei einem Händler in Deutschland (fc moto oder Bikeroutfit...).
Ich bin schwer enttäuscht von motostorm.
***************************************
Because I ordered the wrong size, the goods were returned to the manufacturer. In addition to the massive expenditure of time, I had to pay for the return transport, VAT and customs duties. When refunding me, the retailer callously deducted their own return fees from the purchase price. When asked again to pay back the difference, motostorm.it referred to their dubious business practice and justified its action by saying that the costs for the return, which the dealer incurs, are simply passed on to the customer! That's incredible. Such mafia-like business practices must be legally punished.
Swiss customers should stay away from this dealer. Buy your goods from a retailer in Germany (fc moto or biker outfit...).
I am very disappointed in motostorm.
*****************************************************
Parce que j'ai commandé la mauvaise taille, les marchandises ont été renvoyées au fabricant. En plus de la dépense de temps massive, j'ai dû payer le transport de retour, la TVA et les droits de douane. Lors du remboursement, le détaillant a impitoyablement déduit ses propres frais de retour du prix d'achat. Lorsqu'on lui a demandé à nouveau de rembourser la différence, motostorm.it a fait référence à leur pratique commerciale douteuse et a justifié son action en disant que les frais de retour, encourus par le concessionnaire, sont simplement répercutés sur le client ! C'est incroyable. De telles pratiques commerciales mafieuses doivent être légalement punies.
Les clients suisses doivent rester à l'écart de ce revendeur. Je suis très déçu par motostorm.
il
21/12/2022
a 19:12
da anonymous a.
in seguito a un ordine del 28/11/2022 18:30
from motostorm.it/en
in seguito a un ordine del 28/11/2022 18:30
from motostorm.it/en
Opinioni clienti
Always ask me to pay some sort of import tax upon product delivery.
Better if these kind of information is informed in advance.
Which means the price I have agreed is different to which I actually paid.
Two times in a row!!
Better if these kind of information is informed in advance.
Which means the price I have agreed is different to which I actually paid.
Two times in a row!!
il
21/12/2022
a 14:31
da anonymous a.
in seguito a un ordine del 16/12/2022 13:30
from motostorm.it/en
in seguito a un ordine del 16/12/2022 13:30
from motostorm.it/en
Hello, Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We state this on our website and on the confirmation email that you receive after your order has been placed.
Opinioni clienti
Ho ordinato dei pantaloni Alpinestar da due settimane e non sono ancora arrivati! Deludente considerando che vengono spediti da meno di 250km da Roma........
Buon giorno, abbiamo rispettato il giorno previsto di spedizione, purtroppo il corriere è stato confrontato a dei ritardi dovuto ai volumi di merce del periodo natalizio e hanno consegnato a Lei in ritardo. Ci dispiace molto per il disagio.
Opinioni clienti
they didn't honor the time line, they supposed to ship in 48 hrs, after 3weeks the order was still there not even processed, i had to cancel!!, they are not to be trusted !!!
il
18/12/2022
a 17:28
da anonymous a.
in seguito a un ordine del 13/12/2022 13:54
from motostorm.it/en
in seguito a un ordine del 13/12/2022 13:54
from motostorm.it/en
Hello, we are sorry that you are not satisfied with our service. You were informed of the programmed delivery date when your order was placed. 10 working days this information is illustrated in you motostorm account and also at checkout before the order is confirmed.
Unfortunately the shipment had to be cancelled as you informed us that you no longer needed the goods.
Opinioni clienti
No communication regarding postage or tracking for my items. 2 emails sent and no reply. Purchase date stated there end 13/12/22. I purchased on the 3/12/22. Items still not received as of 18/12/22.
il
18/12/2022
a 11:33
da anonymous a.
in seguito a un ordine del 13/12/2022 10:07
from motostorm.it/en
in seguito a un ordine del 13/12/2022 10:07
from motostorm.it/en
Hello, we are sorry that you are not satisfied with our service. The order was shipped on the 13th as programmed. The estimated shipping date can be consulted in your mymotostorm account. Tracking information is also present. You will be contacted by customer care today about your shipment.
Opinioni clienti
they sent me the wrong size
il
17/12/2022
a 22:30
da anonymous a.
in seguito a un ordine del 26/11/2022 08:32
from motostorm.it/en
in seguito a un ordine del 26/11/2022 08:32
from motostorm.it/en
Hi, we confirm we have shipped the size you have ordered. If the size does not fit you have 30 days to return it provided that the goods are new and still with tags, accessories and packaging. We have sent you the instructions to return the goods.
Opinioni clienti
Esperienza bruttissima,ho dovuto rinunciare al mio viaggio in moto per
ben due volte a oggi non ho ancora ricevuto il mio ordine ,ho speso duecento e rotti euro il giorno 28/11e sono a questi punti. Menefreghismo totale da parte del corriere BRT
ben due volte a oggi non ho ancora ricevuto il mio ordine ,ho speso duecento e rotti euro il giorno 28/11e sono a questi punti. Menefreghismo totale da parte del corriere BRT
Siamo molto spicenti per l'inconveniente da lei riscontrato.
Abbiamo spedito con qualche giorno di ritardo a causa del periodo e della grande quantità di merce che riceviamo in questo periodo.
Purtroppo anche il corriere ha avuto simili ritardi causati dalla gran quantità di spedizioni che stanno gestendo tra il Black Friday e Natale.
Sarà nostra premura comunicare al corriere questo disagio e cercheremo di fare più attenzione in futuro.
Opinioni clienti
How im i going to give a review on just a number dr549? Show me what the items look like!
il
15/12/2022
a 18:20
da anonymous a.
in seguito a un ordine del 25/11/2022 16:35
from motostorm.it/en
in seguito a un ordine del 25/11/2022 16:35
from motostorm.it/en
Opinioni clienti
this is the most painful process i have ever been through to get an item, it is back and forth with emails just trying to send the receipt to UPS just so they can send my item even though i have already paid for shipping, i am worried this is a scam and i have spent $2000+ just on the helmet😡
il
14/12/2022
a 23:39
da anonymous a.
in seguito a un ordine del 09/12/2022 09:54
from motostorm.it/en
in seguito a un ordine del 09/12/2022 09:54
from motostorm.it/en
Hello, we shipped the product on the 9th (4 days before the estimated date of shipping) and it's normal that it takes about 5 business days to arrive in Australia. If we can help you with some missing information or documents please write us an e-mail.
Informazioni Motostorm.it
Descrizione:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Indirizzo:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Sito web:
Contatto:
info@motostorm.it
Rappresentante autorizzato:
motostorm
Stato :
aggiornato
Numero di recensioni:
31383
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Avis-Verifies è gestita da una società indipendente che raccoglie le opinioni dei clienti in seguito a un ordine. Il suo scopo è quello di aiutare a distinguere i venditori online più affidabili.Vedere più
Opinioni clienti
2 / 5
El resto, envío, rapidez, etc bien
in seguito a un ordine del 22/12/2022 13:17
from motostorm.it/en