Customer reviews Motostorm.it
Calculated from 31368 Reviews
Customer ratings
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Customer review
Very bad for me and I have a light that did not arrive with the shipment and I sent an em
Hello, we thank you for your feedack and we are sorry to hear you are not satisfied. We tried to help you but without your cooperation we could not verify what happened. If you wish to find a solution please contact our customer service.
Customer review
Exhaust was held at customs, wrote two emails to Motostorm with no response.
When the system did arrive it was bent, had multiple dings, and would not fit on the motorcycle correctly. 3 to 1 pipe had a 1" flat spot on one of the openings, and cylinder 1 pipe after collector was bent at an angle that prohibited a full seal of the gaskets.
I have no recourse available me to me at this point and will never do business again with Motostorm. I put the stock exhaust back on in 30 minutes, after 8 hours of tying to get this broken system on.
When the system did arrive it was bent, had multiple dings, and would not fit on the motorcycle correctly. 3 to 1 pipe had a 1" flat spot on one of the openings, and cylinder 1 pipe after collector was bent at an angle that prohibited a full seal of the gaskets.
I have no recourse available me to me at this point and will never do business again with Motostorm. I put the stock exhaust back on in 30 minutes, after 8 hours of tying to get this broken system on.
We are very sorry for this inconvenience but we have not recieved any comunication from you regarding this matter. Soon you will be contacted by customer service at the email address gmail.com that has been registered on your order. If for any reason the email address is no longer active please contact andrea@motostorm.it to receive assistence with this matter.
Customer review
il servizio al cliente e' terribile e gli ordini e i resi vengono spediti con corrieri che non arrivano mai o con settimane di ritardo.
Customer review
1 month delivery time without explanation is not acceptable
Hello, the thanking you for your feedback. There was a small delay with shipment due to stocking however we did inform you about that on the 4th of this month. We can see that the order has been shipped onthe 11th and recieved by you last week. We rest at your disposition.
Customer review
Je n'ai pas reçu ce que j'ai commandé, j'ai reçu un produit complètement différent !!
Nous sommes désolès pour le problème rencontré. Notre service client est en contact avec vous pour résoudre la situation au plus vite. Merci de répondre à leur email en fournissant les documents requis afin que nous puissions organiser l'échange ou le remboursement.
Customer review
Scarsa visibilità sullo stato dell'ordine, comunicazioni tardive, poca orientati al cliente seppur il mio ordine fosse di esigua entità.
Customer review
Die Versanddauer war extrem lange und zwischendurch leider keine Verständigung bzw Entschuldigung.
Wir danken Ihnen für Ihr Feedback. Das Produkt wurde bei der Marke bestellt, aber es gab ein Produktionsproblem. Infolgedessen kam das Produkt sehr spät an. Dies hat zu einer erheblichen Verzögerung geführt. Leider wurde auch die Mitteilung zu spät gesendet und unsere E-Mail ist wahrscheinlich im Spam angekommen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten und können Ihnen versichern, dass wir aktiv daran arbeiten, unseren Service und unsere Kundenzufriedenheit zu verbessern.
Customer review
Wouldnt order fm motostorm again.
1) not recd my order yet since much over a month now.
2) second order which I done I cancelled and took a refund.
They don’t want to help a client by understanding fm his view point at all…
I wasted a lot of my time, energy, money very thr orders and constant follow-ups and keeping my fingers crossed that I receive my order soon. I hv stopped contacting them bcoz it makes no sense to …
1) not recd my order yet since much over a month now.
2) second order which I done I cancelled and took a refund.
They don’t want to help a client by understanding fm his view point at all…
I wasted a lot of my time, energy, money very thr orders and constant follow-ups and keeping my fingers crossed that I receive my order soon. I hv stopped contacting them bcoz it makes no sense to …
Customer review
i ordered this item in the belief i would receive it on the 27th of September but it is only estimated to be delivered today over 2 weeks later than promised. the expected delivery date is a major factor in making the decision to buy from a particular site. No desire to use your site again.
Information Motostorm.it
Description:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31368
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Customer review
2 / 5
Order date 10-29-2024 11:17 am
from motostorm.it/en