Customer reviews Motostorm - Reviews Motostorm

Customer reviews Motostorm.it

Customer ratings

Customer review

 
Don't bother using Motostorm. I ordered a helmet and they shipped it via FedEx. The helmet has been sitting at FedEx Lonate Pozzolo, IT for the last 9 days. I am sorry I ordered the helmet from motostorm.
12-23-2021 at 05:17 by .
Order date 12-15-2021 09:20 am
from motostorm.it/en
Response of motostorm
We are very sorry about this inconvenience. Your order was shipped aftyer 2 days from registration. Unfortunately Fedex are having delays due to a backlog caused by the Christmas period. They have assured me that this problem will be resolved in the next few days.

Customer review

 
vigi v37を注文したが、対応しているサイドステーに装着できない不良品が届いた。
motostormには返金対応か不良品交換をしてほしい。どちらかができない場合、2度おとmotostormは利用しない。
怒りを禁じえない。非常に腹が立つ。
12-22-2021 at 01:28 by .
Order date 12-16-2021 05:08 pm
from motostorm.it/en
Response of motostorm
こんにちは、すぐにカスタマーサービスから連絡があり、問題とその解決方法を理解します。

Customer review

 
Délais de livraison de 1 moi sans même vous dire que la pièce commandé n est pas en stock
12-21-2021 at 12:47 by .
Order date 12-14-2021 10:32 am
from motostorm.it
Response of motostorm
Cher Monsieur, nous sommes désolès pour le retard dans l'arrivée de votre produit. Nous vous avons cependant informé règulièrement par email et maintenu la commande suite à votre confirmation de bien vouloir patienter. Nous nous excusons pour tout inconvénient causé par les longs délais.

Customer review

 
I bought SHAD SH23.
It was arrived to days before.
But case was locked in key.
I can't open case both.
12-19-2021 at 10:46 by .
Order date 12-10-2021 02:12 pm
from motostorm.it/en
Response of motostorm
Hello, we have recieved confirmation from you that you have found the keys and all is well.
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Customer review

 
My Givi top case is still sitting at the airport in Italy in the Fedex facility with no idea when it will ship. You need to use UPS. I have several orders that have unfortunately been sent Fedex from multiple places and all are screwed up. Everything that has been shipped UPS has been delivered on time or is coming on schedule. Read this and you will never use Fedex again. https://www.dailydot.com/irl/fedex-worker-tells-customers-not-to-order-through-fedex-tiktok/
12-18-2021 at 09:57 by .
Order date 12-13-2021 09:18 am
from motostorm.it/en
Response of motostorm
We are very sorry for the delay and all inconveniences caused. The delay is due to the heavy amount of shipments the Delivery Company is currently handling and this may cause tardiness on delivery. We will do our best to help you receive the item as soon as possible.
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Customer review

 
They sent me a mislabeled part and did not respond back to me to correct it, very disappointed in their customer service!
12-15-2021 at 05:45 by .
Order date 11-23-2021 11:52 am
from motostorm.it/en
Response of motostorm
Hello, we are very sorry for this inconvenience, you will be receiving a reply from our customer service today by email.
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Customer review

 
Even if the product is out of stock, if we don't contact you, we won't hear anything and won't apologize. Even if it is shipped, it will take a month to arrive. It's the worst
12-14-2021 at 09:46 by .
Order date 12-07-2021 04:17 pm
from motostorm.it/en
Response of motostorm
I am sorry you are not satisfied with your experince in Motostorm. We informed you that the items were not in stock and offered you the alternatives based on the order you placed. We immediately shipped and the package will be delivered in the next few days.

Customer review

 
First time ordering from this site.
Stay away,took some time to dispatch the item I purchased and the item is showing delay in transit by the courier with no estimated delivery date very disappointing
12-13-2021 at 10:40 by .
Order date 11-30-2021 06:30 pm
from motostorm.it/en
Response of motostorm
Hello, we are very sorry for any inconvenience caused by the delay with delivery. The order has been shipped. The shipper has delays due to backlogs caused by the upcoming holidays. I assure you that you will soon receive your parcel.

Customer review

 
Delusissimo. Ho ordinato un paraleva freno e ne è stato spedito un altro in sostituzione di valore molto inferiore allo stesso prezzo di quello ordinato e senza chiedere alcuna autorizzazione. È stato incluso a pagamento anche un accessorio che invece era esplicitamente indicato come omaggio. Profondamente deluso.
12-10-2021 at 11:54 by .
Order date 12-04-2021 02:42 pm
from motostorm.it
Response of motostorm
Buongiorno, ci dispiace per il malinteso che si è creato, per cui abbiamo fatto rientrare la spedizione ed effettuato un rimborso completo. Faremo del nostro meglio in futuro.
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Customer review

 
Negativa. Fatto ordine il 10/11/2021 con consegna stimata per il16/11/2021. Consegnato il 04/12/2021 .. quasi un mese mi sembra un po’ troppo!..
12-09-2021 at 04:15 by .
Order date 12-04-2021 03:54 pm
from motostorm.it
Response of motostorm
Ci dispiace molto per le lunghe tempistiche, c'è stato un problema di approvigionamento per questo prodotto, che è arrivato molto più tardi del previsto. Ci scusiamo tanto per il disagio causato da questo ritardo.
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Information Motostorm.it

Description:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recommend:
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31336

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