Customer reviews Motostorm - Reviews Motostorm

Customer reviews Motostorm.it

Calculated from 31336 Reviews

Customer ratings

Customer review

 
I was very disappointed to find that when I opened the package the band that is supposed to protect the propellers when not in use was missing. I tried to contact DJ I and haven’t heard back yet which has been frustrating. I would be grateful if you could amend this. Otherwise it was a five star service
01-15-2022 at 02:26 by .
Order date 01-09-2022 02:44 pm
from motostorm.it/en
Response of motostorm
Hi, thank you for ordering with us, we are sorry for the problems you have encountered. In case of issues with the goods you have received, you can write directly to us and we will help you as soon as possible. You will now receive a comunication from us by email to make the follow up of your request. Kind Regards

Customer review

 
I would have luked to know the amount of duty payable in UK - very expensive trousers in the end!
01-14-2022 at 05:11 by .
Order date 01-09-2022 02:52 pm
from motostorm.it/en
Response of motostorm
I am sorry for the inconvenience. The exact amount of the custom charges is impossible for us to know as that is not information we can verify ourselves. We do inform our customers of the fact that all countries outside of the EU could be subjected to these charges.
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Customer review

 
Their Fedex delivery was aweful. The customs and duties taxes were absorbitantly high compared to my other purchases with other stores using UPS. Furthermore, they emailed me last Jan. 8 that my package would be delivered on Monday (Jan. 10). and then 3 hours later tells me that the courier was on his way to my house. By then I was already out of town
01-10-2022 at 12:59 by .
Order date 01-05-2022 08:59 am
from motostorm.it/en
Response of motostorm
Hello, you order was shipped on the the same day that it was placed - 5th of Janaury. It was then delivered on the 8th of january. Italy . Philippines. I believe that we can say that shipping schedual was very fast indeed. Customers outside of the UE may subject to customs duties on delivery depending on the International Agreement between your country and the European Community. In this case the carrier will require that you pay the duty costs on delivery.

Customer review

 
Taglia errata
01-08-2022 at 04:45 by .
Order date 01-03-2022 03:38 pm
from motostorm.it
Response of motostorm
https://www.motostorm.it/it/resi.html

Customer review

 
Dainese G2 protector. Package was broken and a bolt that joint the protector is out of place. It was placed under the pressure for a long time and protector has scratched a lot at the joint. Customer service still do not give me the sure answer yet. Do not buy anything at here.
01-08-2022 at 01:40 by .
Order date 12-03-2021 06:27 pm
from motostorm.it/en

Customer review

 
Non hanno rispettato i termini di consegna, nonostante l'ordine fatto il 14 di dicembre, mi è saltato il regalo di natale...
01-02-2022 at 12:59 by .
Order date 12-28-2021 12:17 pm
from motostorm.it
Response of motostorm
Buongiorno, mi dispiace che il suo ordine abbia avuto qualche giorno di ritardo e sia arrivato dopo Natale, purtroppo si tratta di un periodo molto intenso. Cerchiamo di fare sempre del nostro meglio per rispettare le tempistiche.

Customer review

 
Hopeless, still haven’t received my order!
01-01-2022 at 10:23 by .
Order date 12-27-2021 08:48 am
from motostorm.it/en
Response of motostorm
We are very sorry for this inconvenience. Fedex have had delays due to a backlog with deliveries during the holiday season. The tracking info confirms that your parcel will be delivered to you tomorrow.

Customer review

 
La merce non era giusta per il mio casco.
12-29-2021 at 09:02 by .
Order date 12-23-2021 01:31 pm
from motostorm.it
Response of motostorm
Buon giorno, ci dispiace che il prodotto ricevuto non era compatibile. Come concordato al telefono, per questa volta ha saputo risolvere da solo, ma se dovesse capitare altri problemi in futuro non esitare a conttatarci, siamo sempre disponibili per aiutare a risolvere gli eventuali difficoltà con i prodotti ricevuti e provvedere ad un eventuale cambio dal momento che la merce non è stata usata ed è integra. Cordiali Saluti

Customer review

 
Motostorm antwortet nicht auf E-Mail Anfragen und liefert das bestellte Produkt mit Kratzspuren und schlecht verpackt. Ich werde nie wieder dort kaufen!
12-28-2021 at 07:32 by .
Order date 12-22-2021 04:58 pm
from motostorm.it
Response of motostorm
Guten Abend, wir haben Ihre beiden E-Mails noch am selben Tag beantwortet, aber leider ist die Firma über die Weihnachtsfeiertage geschlossen und Ihre Bestellung hat sich verzögert. Ich entschuldige mich für die Unannehmlichkeiten.
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Customer review

 
Ordered in plenty of time. Supposed to have been delivered as a Xmas gift today - still not arrived!!
12-23-2021 at 07:20 by .
Order date 12-17-2021 11:35 am
from motostorm.it/en
Response of motostorm
Hi, I have checked tracking information. It says that your parcel is On the FedEx delivery vehicle. You will receive it today. Happy Christmas!!
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Information Motostorm.it

Description:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recommend:
Website:
Motostorm.it
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31336

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