Avis client de Motostorm.it
Calculé à partir de 31377 avis
Evaluations clients
Hi, we are very sorry you were not satisfied about our service. the product you have ordered was not in our stock. It was indicated on our website, that it would take 9 days before we can ship it. the reason is because we order this particular product first at the Headquarters of the Brand that produces it. However during this period of the year, they had closed for Christmas and New Year, for this reason the shipping date to you has been postponed to january 12th, that is the same day as we have received the helmet from them. We apologize again for the delay and the inconvenience caused. Kind Regards
Avis client
Looks like knock off version of an O’Neal helmet. The wrap job on mine isn’t very good at all. It has little air bubbles and chipped spots on it. Pretty disappointed in it really. The size chart also is not what it is. This helmet runs smaller then what the helmet posted for.
Hi, we are very sorry there is an issue on the helmet you have received. We could not find any email comunication from you regarding this problem. Please know we are always available to give assistance to our customers if any issue is encountered with the product received. You will soon receive an email from us. Kind Regards
Avis client
I have not receivd my order yet!
We are sorry for the delay, it was caused by the Christmas holidays and we shipped on January the 12th as soon as we received the item.
The shipment has been delivered.
We apologize for the inconvenience caused.
Avis client
I was very disappointed to find that when I opened the package the band that is supposed to protect the propellers when not in use was missing. I tried to contact DJ I and haven’t heard back yet which has been frustrating. I would be grateful if you could amend this. Otherwise it was a five star service
Hi, thank you for ordering with us, we are sorry for the problems you have encountered. In case of issues with the goods you have received, you can write directly to us and we will help you as soon as possible. You will now receive a comunication from us by email to make the follow up of your request. Kind Regards
Avis client
I would have luked to know the amount of duty payable in UK - very expensive trousers in the end!
I am sorry for the inconvenience.
The exact amount of the custom charges is impossible for us to know as that is not information we can verify ourselves.
We do inform our customers of the fact that all countries outside of the EU could be subjected to these charges.
Avis client
Their Fedex delivery was aweful. The customs and duties taxes were absorbitantly high compared to my other purchases with other stores using UPS. Furthermore, they emailed me last Jan. 8 that my package would be delivered on Monday (Jan. 10). and then 3 hours later tells me that the courier was on his way to my house. By then I was already out of town
Hello, you order was shipped on the the same day that it was placed - 5th of Janaury. It was then delivered on the 8th of january. Italy . Philippines. I believe that we can say that shipping schedual was very fast indeed. Customers outside of the UE may subject to customs duties on delivery depending on the International Agreement between your country and the European Community. In this case the carrier will require that you pay the duty costs on delivery.
Avis client
Taglia errata
https://www.motostorm.it/it/resi.html
Avis client
Dainese G2 protector. Package was broken and a bolt that joint the protector is out of place. It was placed under the pressure for a long time and protector has scratched a lot at the joint. Customer service still do not give me the sure answer yet. Do not buy anything at here.
Avis client
Non hanno rispettato i termini di consegna, nonostante l'ordine fatto il 14 di dicembre, mi è saltato il regalo di natale...
Buongiorno, mi dispiace che il suo ordine abbia avuto qualche giorno di ritardo e sia arrivato dopo Natale, purtroppo si tratta di un periodo molto intenso. Cerchiamo di fare sempre del nostro meglio per rispettare le tempistiche.
Avis client
Hopeless, still haven’t received my order!
We are very sorry for this inconvenience. Fedex have had delays due to a backlog with deliveries during the holiday season. The tracking info confirms that your parcel will be delivered to you tomorrow.
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31377
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Avis client
1 / 5
suite à une commande du 12/01/2022 12:14
from motostorm.it/en