Customer reviews Motostorm.it
Calculated from 31207 Reviews
Customer ratings
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Customer review
Pourquoi confier vos envois à FedEx qui est probablement le plus mauvais transporteur ? Je reçois de leur part un message de livraison pour mercredi et le livreur passe mardi alors que je n'étais pas chez moi.
Si j'ai le choix je ne passerai plus de commande chez vous car vous cautionnez une société qui se fichent des clients. Regardez les avis !
Si j'ai le choix je ne passerai plus de commande chez vous car vous cautionnez une société qui se fichent des clients. Regardez les avis !
Nous sommes vraiment désolès pour le désagrément. En cas d'absence le transporteur fait 2 autres tentatives et vous devriez etre recontacté pour organiser la nouvelle livraison (soit par avis de passage, soit par email ou bien sms). Nous sommes heureux de constater que la livraison a bien eu lieu hier. Si vous ne souhaitez plus que nous utilisions un certain transporteur, vous pouvez exprimer votre choix dans les notes de votre commande lors d'un futur achat. Nous avons en effet plusieurs partenaires logistiques.
Customer review
ordine spedito dopo 2 mesi e corriere che non recapita
Ci dispiace molto per il ritardo nella spedizione del ordine causato da una difficoltà di produzione imprevista dal marchio. Abbiamo inviato notifica ogni volta che ci hanno comunicato l'andamento ed abbiamo spedito non appena l'articolo è arrivato. Purtroppo il corriere ha avuto dei ritardi operativi e la consegna non è andato a buon fine. Ha potuto richiedere una riconsegna tramite il loro sito ed abbiamo segnalato al corriere sia la Sua richiesta di riconsegna che la problematica riscontrata durante la prima consegna. Ci scusiamo per il disagio. In caso di futuro ordine potrà richiedere al momento del ordine la sua preferenza di corriere nelle note, prima del checkout.
Customer review
The sliders come with horrible SILVER GIVI leters.. this should be mentineoned in the discription of the product because the photos have BLACK leters.. i am sending the product back..
Thanking you for your feedback. We are sorry that you are not satisfied with your purchase. Soon you will be contacted by customer service regarding this issue. Please check your inbox.
Customer review
Very bad for me and I have a light that did not arrive with the shipment and I sent an em
Hello, we thank you for your feedack and we are sorry to hear you are not satisfied. We tried to help you but without your cooperation we could not verify what happened. If you wish to find a solution please contact our customer service.
Customer review
Exhaust was held at customs, wrote two emails to Motostorm with no response.
When the system did arrive it was bent, had multiple dings, and would not fit on the motorcycle correctly. 3 to 1 pipe had a 1" flat spot on one of the openings, and cylinder 1 pipe after collector was bent at an angle that prohibited a full seal of the gaskets.
I have no recourse available me to me at this point and will never do business again with Motostorm. I put the stock exhaust back on in 30 minutes, after 8 hours of tying to get this broken system on.
When the system did arrive it was bent, had multiple dings, and would not fit on the motorcycle correctly. 3 to 1 pipe had a 1" flat spot on one of the openings, and cylinder 1 pipe after collector was bent at an angle that prohibited a full seal of the gaskets.
I have no recourse available me to me at this point and will never do business again with Motostorm. I put the stock exhaust back on in 30 minutes, after 8 hours of tying to get this broken system on.
We are very sorry for this inconvenience but we have not recieved any comunication from you regarding this matter. Soon you will be contacted by customer service at the email address gmail.com that has been registered on your order. If for any reason the email address is no longer active please contact andrea@motostorm.it to receive assistence with this matter.
Customer review
il servizio al cliente e' terribile e gli ordini e i resi vengono spediti con corrieri che non arrivano mai o con settimane di ritardo.
Customer review
1 month delivery time without explanation is not acceptable
Hello, the thanking you for your feedback. There was a small delay with shipment due to stocking however we did inform you about that on the 4th of this month. We can see that the order has been shipped onthe 11th and recieved by you last week. We rest at your disposition.
Customer review
Je n'ai pas reçu ce que j'ai commandé, j'ai reçu un produit complètement différent !!
Nous sommes désolès pour le problème rencontré. Notre service client est en contact avec vous pour résoudre la situation au plus vite. Merci de répondre à leur email en fournissant les documents requis afin que nous puissions organiser l'échange ou le remboursement.
Customer review
Scarsa visibilità sullo stato dell'ordine, comunicazioni tardive, poca orientati al cliente seppur il mio ordine fosse di esigua entità.
Information Motostorm.it
Description:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31207
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Customer review
2 / 5
Order date 11-02-2024 01:28 pm
from motostorm.it/en