Recensioni cliente di Motostorm.it
Calcolato a partire da 31383 recensioni
Valutazioni clienti
Hi, we are sorry you have ordered the wrong item. we have replied to your email in order to help you find the correct product for your motorcycle. In the meantime we wait for the product to be back as you have informed us of its return so that we can refund you. we will continue comunication through emails.
Opinioni clienti
Not happy
il
12/12/2022
a 17:51
da anonymous a.
in seguito a un ordine del 07/12/2022 17:27
from motostorm.it/en
in seguito a un ordine del 07/12/2022 17:27
from motostorm.it/en
Hello, we are sorry that you are not satisified with your purchase. I can see that you received your parcel yesterday. Contact customer support if you have any issues.
Opinioni clienti
Ne réponde pas au mails..en revanche très bon contact par téléphone (appel facturé très cher ..en raison de l apel en Italie
il
12/12/2022
a 17:03
da anonymous a.
in seguito a un ordine del 07/12/2022 00:09
from motostorm.it/en
in seguito a un ordine del 07/12/2022 00:09
from motostorm.it/en
Bonjour, nous sommes navrés si nous n'avons pas répondu aussi vite que souhaité. Nous répondons bien à tous les emails. Nous sommes désolés pour le cout de l'appel, cela dépend de la ligne et de l'operateur utilisé. Nous sommes toujours heureux d'aider nos clients français.
Opinioni clienti
Has not arrived yet, but you want me review it.
il
08/12/2022
a 22:33
da anonymous a.
in seguito a un ordine del 29/11/2022 22:10
from motostorm.it/en
in seguito a un ordine del 29/11/2022 22:10
from motostorm.it/en
Hello, our apologies the carrier is having delays with deliveries in your country. Check your inbox you have been contacted by customer service.
Opinioni clienti
We had to pay £50.00 extra for the delivery UPS charges for delivery I no it’s in the small print now and trust me the wording is small so it’s a rip off just because we’re not in Europe total nonsense
il
08/12/2022
a 11:23
da anonymous a.
in seguito a un ordine del 17/11/2022 23:47
from motostorm.it/en
in seguito a un ordine del 17/11/2022 23:47
from motostorm.it/en
Hello, as we are based in Italy customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We inform our clients about this on our website.
Opinioni clienti
They sent me a defective product and are refusing to pay for return shipping or give me a refund. Now I’m stuck with a defective product that I cannot use and I’m losing all the money I paid for it. Very unethical company! Do not buy anything from here.
il
06/12/2022
a 04:29
da anonymous a.
in seguito a un ordine del 09/11/2022 13:00
from motostorm.it/en
in seguito a un ordine del 09/11/2022 13:00
from motostorm.it/en
Hello, we are sorry that you are not satisfied with your purchase. Customer service has provided all information about returning the goods.
Opinioni clienti
I ordered my armour for an event I was taking part in. The order went through with a delivery date 2 days before I needed it. On the day of delivery I was informed it had been delayed by 5 days which meant I couldn’t do the event and had no apology or contact from this company at all. Terrible service and would not reccomend at all! Ruined my weekend completely and meant me wasting a lot of money!
il
05/12/2022
a 10:59
da anonymous a.
in seguito a un ordine del 28/11/2022 16:47
from motostorm.it/en
in seguito a un ordine del 28/11/2022 16:47
from motostorm.it/en
Hello, we are sorry that you are not satisfied with our service. I can see that your order was shipped after 2 days. There seems to be delays with delivery because of customs clearance. Soon you will be contacted by customer service.
Opinioni clienti
Received a product that doesn't fit my bike and proved it with pictures but Motostorm won't refund the purchase so I was forced to pay for something I can't use.
il
30/11/2022
a 17:56
da anonymous a.
in seguito a un ordine del 23/11/2022 12:58
from motostorm.it/en
in seguito a un ordine del 23/11/2022 12:58
from motostorm.it/en
Hello, we are trying to help you to fix the problem, as the product seems to be not mounted correctly.
Opinioni clienti
Ordered an item on 25 November, and about 15 minutes later, I get an email that my item now has been sent via UPS.
The amount has been deducted from my account, but now 6 days later, UPS has still not registered that they have received the package.
Therefore, it can only be one star - very dissatisfied with your handling of this order!
The amount has been deducted from my account, but now 6 days later, UPS has still not registered that they have received the package.
Therefore, it can only be one star - very dissatisfied with your handling of this order!
il
30/11/2022
a 13:04
da anonymous a.
in seguito a un ordine del 25/11/2022 09:19
from motostorm.it/en
in seguito a un ordine del 25/11/2022 09:19
from motostorm.it/en
Hello, I'm sorry for the inconvenience, your order will be shipped out as soon as possible.
Opinioni clienti
Many defective products. My friends and I have received obviously defective products.
If you receive a defective product overseas, you have no choice but to abandon the return with a return shipping fee that is as expensive as or more expensive than the product.
Also, packaging is messy.
We will never use them again.
If you receive a defective product overseas, you have no choice but to abandon the return with a return shipping fee that is as expensive as or more expensive than the product.
Also, packaging is messy.
We will never use them again.
il
30/11/2022
a 05:45
da anonymous a.
in seguito a un ordine del 16/11/2022 11:35
from motostorm.it/en
in seguito a un ordine del 16/11/2022 11:35
from motostorm.it/en
Hello, you have been contacted by customer service but we have not received the required infromation from you.To receive assistence regarding any order issues you must send us the required information.
Informazioni Motostorm.it
Descrizione:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Indirizzo:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Sito web:
Contatto:
info@motostorm.it
Rappresentante autorizzato:
motostorm
Stato :
aggiornato
Numero di recensioni:
31383
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Avis-Verifies è gestita da una società indipendente che raccoglie le opinioni dei clienti in seguito a un ordine. Il suo scopo è quello di aiutare a distinguere i venditori online più affidabili.Vedere più
Opinioni clienti
2 / 5
in seguito a un ordine del 29/11/2022 18:04
from motostorm.it/en