Opiniões dos clientes do Motostorm - ComentáriosMotostorm

Avaliações de Clientes

Opiniões

 
I received the wrong item and no communication from seller
o 13/12/2022 a 15:57 por .
De acordo com o encomenda do dia 29/11/2022 18:04
from motostorm.it/en
Comentário de motostorm
Hi, we are sorry you have ordered the wrong item. we have replied to your email in order to help you find the correct product for your motorcycle. In the meantime we wait for the product to be back as you have informed us of its return so that we can refund you. we will continue comunication through emails.

Opiniões

 
Not happy
o 12/12/2022 a 17:51 por .
De acordo com o encomenda do dia 07/12/2022 17:27
from motostorm.it/en
Comentário de motostorm
Hello, we are sorry that you are not satisified with your purchase. I can see that you received your parcel yesterday. Contact customer support if you have any issues.
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Opiniões

 
Ne réponde pas au mails..en revanche très bon contact par téléphone (appel facturé très cher ..en raison de l apel en Italie
o 12/12/2022 a 17:03 por .
De acordo com o encomenda do dia 07/12/2022 00:09
from motostorm.it/en
Comentário de motostorm
Bonjour, nous sommes navrés si nous n'avons pas répondu aussi vite que souhaité. Nous répondons bien à tous les emails. Nous sommes désolés pour le cout de l'appel, cela dépend de la ligne et de l'operateur utilisé. Nous sommes toujours heureux d'aider nos clients français.
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Opiniões

 
Has not arrived yet, but you want me review it.
o 08/12/2022 a 22:33 por .
De acordo com o encomenda do dia 29/11/2022 22:10
from motostorm.it/en
Comentário de motostorm
Hello, our apologies the carrier is having delays with deliveries in your country. Check your inbox you have been contacted by customer service.

Opiniões

 
We had to pay £50.00 extra for the delivery UPS charges for delivery I no it’s in the small print now and trust me the wording is small so it’s a rip off just because we’re not in Europe total nonsense
o 08/12/2022 a 11:23 por .
De acordo com o encomenda do dia 17/11/2022 23:47
from motostorm.it/en
Comentário de motostorm
Hello, as we are based in Italy customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We inform our clients about this on our website.
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Opiniões

 
They sent me a defective product and are refusing to pay for return shipping or give me a refund. Now I’m stuck with a defective product that I cannot use and I’m losing all the money I paid for it. Very unethical company! Do not buy anything from here.
o 06/12/2022 a 04:29 por .
De acordo com o encomenda do dia 09/11/2022 13:00
from motostorm.it/en
Comentário de motostorm
Hello, we are sorry that you are not satisfied with your purchase. Customer service has provided all information about returning the goods.

Opiniões

 
I ordered my armour for an event I was taking part in. The order went through with a delivery date 2 days before I needed it. On the day of delivery I was informed it had been delayed by 5 days which meant I couldn’t do the event and had no apology or contact from this company at all. Terrible service and would not reccomend at all! Ruined my weekend completely and meant me wasting a lot of money!
o 05/12/2022 a 10:59 por .
De acordo com o encomenda do dia 28/11/2022 16:47
from motostorm.it/en
Comentário de motostorm
Hello, we are sorry that you are not satisfied with our service. I can see that your order was shipped after 2 days. There seems to be delays with delivery because of customs clearance. Soon you will be contacted by customer service.

Opiniões

 
Received a product that doesn't fit my bike and proved it with pictures but Motostorm won't refund the purchase so I was forced to pay for something I can't use.
o 30/11/2022 a 17:56 por .
De acordo com o encomenda do dia 23/11/2022 12:58
from motostorm.it/en
Comentário de motostorm
Hello, we are trying to help you to fix the problem, as the product seems to be not mounted correctly.
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Opiniões

 
Ordered an item on 25 November, and about 15 minutes later, I get an email that my item now has been sent via UPS.

The amount has been deducted from my account, but now 6 days later, UPS has still not registered that they have received the package.

Therefore, it can only be one star - very dissatisfied with your handling of this order!
o 30/11/2022 a 13:04 por .
De acordo com o encomenda do dia 25/11/2022 09:19
from motostorm.it/en
Comentário de motostorm
Hello, I'm sorry for the inconvenience, your order will be shipped out as soon as possible.

Opiniões

 
Many defective products. My friends and I have received obviously defective products.
If you receive a defective product overseas, you have no choice but to abandon the return with a return shipping fee that is as expensive as or more expensive than the product.
Also, packaging is messy.
We will never use them again.
o 30/11/2022 a 05:45 por .
De acordo com o encomenda do dia 16/11/2022 11:35
from motostorm.it/en
Comentário de motostorm
Hello, you have been contacted by customer service but we have not received the required infromation from you.To receive assistence regarding any order issues you must send us the required information.
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Informações Motostorm.it

Descrição:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Endereço:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recomendar:
Website:
Contato:
info@motostorm.it
Representante Autorizado:
motostorm
Estado :
Atualizado
Número de avaliações:
31383

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