Customer reviews Motostorm.it
Calculated from 31336 Reviews
Customer ratings
Kunden außerhalb der EU können je nach internationaler Vereinbarung zwischen Ihrem Land und der Europäischen Union Zollgebühren bei der Lieferung unterliegen. In diesem Fall verlangt der Spediteur, dass Sie die Zollgebühren bei Lieferung bezahlen. Wir geben dies auf unserer Website und auch in der Bestätigungs-E-Mail an, die Sie bei der Auftragserteilung erhalten.
Customer review
Very bad
Ordered 2 item and then receive an email saying : they order the items to the manufacturer so I need to wait 2 weeks for my delivery and then ask them to send me as priority as I need jt and they send it as standard delivery I won’t order again
Ordered 2 item and then receive an email saying : they order the items to the manufacturer so I need to wait 2 weeks for my delivery and then ask them to send me as priority as I need jt and they send it as standard delivery I won’t order again
hello, we shipped only 3 days later than the expected shipment date. Our shipment is already a fast shipping.
Customer review
I ordered a set of slip ons for my guzzi,they didn’t post them for 3 months
Hello, I just verified and we ship one month than the initial expected date. we informed you about the delay, unfortunately there is a lack of raw materials for the exhausts at the moment.
Customer review
Magliette scadenti già scambiate lavate solo una volta
Ci dispiace che lei non e soddisfatto con vostro acquisto. Si ci sono problemi dovuto ad un difetto del prodotto non esitare di contattare il nostro customer care - info@motostorm.it
Customer review
Item not in stock. Excessive delivery time (months).
hello, I'm sorry that there has been a delay, unfortunately in august most of the fabrics close for the summer break. we do our best to inform our customers of this.
Customer review
The carrier, UPS, didn't understand Japanese addresses and caused me very much confusion. They claimed my address was a post office box. It is not. It's a physical address in Japan. Yamato Express had no problem with it once they received the package from UPS. So much wasted time trying to contact people to fix a proble that doesn't exist. I'm very dissapointed with them.
Hello, I'm very sorry for the inconvenience. If you still need help please write us an e-mail and we will contact the courier.
Customer review
Still haven’t received
Hello, our apologies for the delay with delivery. As you know we have shipped last week. I will be contacting the shipper about the delivery delay. You will receive an update from our customer service by email.
Customer review
Good website, order shipped promptly and was well packed when delivered. I ordered 4 items. Unfortunately I did not receive the main item I ordered, I got a different bag to what I ordered. Whoever picked the order grabbed the wrong SW Motec bag. I've alerted Motostorm and am now waiting to see what they will do to fix this. This is the reason for 2 of 5 stars. As this was an international order it is now a massive inconvenience to return the order and wait another 3-4 weeks for the bag I actually ordered to be shipped and delivered.
Hello, I'm sorry for the inconvenience. In about 2 weeks you should receive the correct bag.
Customer review
poor service,late shipping
We are sorry for your experience in Motostorm.
Shipment of your order was programmed for Thursday September the 2nd and we informed you that we would not be able to finalize shipment that day but on Monday the 5th - 3 days later with a weekend in the middle - as there was a slight delay in arrival of one of the ordered items.
Customer review
j ai une commande qui devait arriver le 07 09 2022 et qui n ai toujours pas arrivée et dont je n ai aucune nouvelle
Bonsoir, votre commande a bien étè expédiée 1jour après l'avoir passée, mais comme communiqué par email il y a du retard avec le tansporteur pour un problème d'adresse. Nous sommes confiants que cela sera rèsolu très rapidement. Nous nous excusons pour le retard. Nous continuons de faire le suivi avec vous par email. Bien Cordialement
Information Motostorm.it
Description:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Address:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website:
Contact:
info@motostorm.it
Authorized Representative:
motostorm
Status :
Up to date
Number of reviews:
31336
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Customer review
2 / 5
Order date 09-23-2022 08:23 am
from motostorm.it/en