Recensioni cliente di Motostorm.it
Calcolato a partire da 31382 recensioni
Valutazioni clienti
Bonjour, nous sommes désolès pour le problème rencontré. le produit arrive directement de la marque productrice. Nous leur avons demandé comment procéder et avons reçu réponse ce matin : nous avons donc bien répondu à votre email d'hier ce matin. Dès que nous aurons votre réponse nous pourrons agir rapidement afin que la marque productrice vous envoie les éléments manquants au plus vite. Nous nous excusons pour tout inconvénient causé.
Opinioni clienti
5 mesi per ricevere l'ordine.. nessuna. Comunicazione da motostorm relativa ai ritardi se non a seguito dinmie richieste. Il supporto Easy Road evo non corrisponde alle foto di riferento per forma e colori
Salve, motostorm dispiace che lei non e soddisfatto con vostro acquisto. A breve riceverai un contatto dal nostro customer service.
Opinioni clienti
More than 2 months delay before sending my order. In addition, my order was delivered by UPS at a wrong adress.
il
30/09/2022
a 15:26
da anonymous a.
in seguito a un ordine del 24/09/2022 18:35
from motostorm.it/en
in seguito a un ordine del 24/09/2022 18:35
from motostorm.it/en
We are very sorry for the delay in shipping your order. we have informed you about the postponed arrival of the product as soon as we have been notified by the manufacturer. The product was shipped same day we have received it from them to avoid any further delay. Regarding the transport company, it seems they have had an issue at delivery and therefore have placed the parcel at the closest deposit for you to pick it up at your convenience. We apologize if the delivery did not occur smoothly.
Opinioni clienti
Es kommen noch verzollungskosten dazu, von denen nicht erwähnt wird.
il
28/09/2022
a 09:37
da anonymous a.
in seguito a un ordine del 23/09/2022 08:23
from motostorm.it/en
in seguito a un ordine del 23/09/2022 08:23
from motostorm.it/en
Kunden außerhalb der EU können je nach internationaler Vereinbarung zwischen Ihrem Land und der Europäischen Union Zollgebühren bei der Lieferung unterliegen. In diesem Fall verlangt der Spediteur, dass Sie die Zollgebühren bei Lieferung bezahlen. Wir geben dies auf unserer Website und auch in der Bestätigungs-E-Mail an, die Sie bei der Auftragserteilung erhalten.
Opinioni clienti
Very bad
Ordered 2 item and then receive an email saying : they order the items to the manufacturer so I need to wait 2 weeks for my delivery and then ask them to send me as priority as I need jt and they send it as standard delivery I won’t order again
Ordered 2 item and then receive an email saying : they order the items to the manufacturer so I need to wait 2 weeks for my delivery and then ask them to send me as priority as I need jt and they send it as standard delivery I won’t order again
il
26/09/2022
a 19:15
da anonymous a.
in seguito a un ordine del 21/09/2022 16:29
from motostorm.it/en
in seguito a un ordine del 21/09/2022 16:29
from motostorm.it/en
hello, we shipped only 3 days later than the expected shipment date. Our shipment is already a fast shipping.
Opinioni clienti
I ordered a set of slip ons for my guzzi,they didn’t post them for 3 months
il
25/09/2022
a 00:22
da anonymous a.
in seguito a un ordine del 19/09/2022 14:47
from motostorm.it/en
in seguito a un ordine del 19/09/2022 14:47
from motostorm.it/en
Hello, I just verified and we ship one month than the initial expected date. we informed you about the delay, unfortunately there is a lack of raw materials for the exhausts at the moment.
Opinioni clienti
Magliette scadenti già scambiate lavate solo una volta
Ci dispiace che lei non e soddisfatto con vostro acquisto. Si ci sono problemi dovuto ad un difetto del prodotto non esitare di contattare il nostro customer care - info@motostorm.it
Opinioni clienti
Item not in stock. Excessive delivery time (months).
il
22/09/2022
a 10:58
da anonymous a.
in seguito a un ordine del 01/09/2022 09:39
from motostorm.it/en
in seguito a un ordine del 01/09/2022 09:39
from motostorm.it/en
hello, I'm sorry that there has been a delay, unfortunately in august most of the fabrics close for the summer break. we do our best to inform our customers of this.
Opinioni clienti
The carrier, UPS, didn't understand Japanese addresses and caused me very much confusion. They claimed my address was a post office box. It is not. It's a physical address in Japan. Yamato Express had no problem with it once they received the package from UPS. So much wasted time trying to contact people to fix a proble that doesn't exist. I'm very dissapointed with them.
il
20/09/2022
a 13:13
da anonymous a.
in seguito a un ordine del 15/09/2022 09:11
from motostorm.it/en
in seguito a un ordine del 15/09/2022 09:11
from motostorm.it/en
Hello, I'm very sorry for the inconvenience. If you still need help please write us an e-mail and we will contact the courier.
Opinioni clienti
Still haven’t received
il
17/09/2022
a 01:49
da anonymous a.
in seguito a un ordine del 11/09/2022 16:56
from motostorm.it/en
in seguito a un ordine del 11/09/2022 16:56
from motostorm.it/en
Hello, our apologies for the delay with delivery. As you know we have shipped last week. I will be contacting the shipper about the delivery delay. You will receive an update from our customer service by email.
Informazioni Motostorm.it
Descrizione:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Indirizzo:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Sito web:
Contatto:
info@motostorm.it
Rappresentante autorizzato:
motostorm
Stato :
aggiornato
Numero di recensioni:
31382
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Avis-Verifies è gestita da una società indipendente che raccoglie le opinioni dei clienti in seguito a un ordine. Il suo scopo è quello di aiutare a distinguere i venditori online più affidabili.Vedere più
Opinioni clienti
1 / 5
Deux messages adressés ce jour sur le site et aucune réponse du service après-vente ni même d'accusé réception de ma réclamation.
Donc très mécontent ! J'espère qu'ils vont réagir avec ce message !
in seguito a un ordine del 08/10/2022 12:57
from motostorm.it/en