Opiniones de clientes reales de Motostorm.it
Calculado a partir de 31382 Opiniones
Opiniones de clientes reales
Bonjour, nous sommes désolès pour le problème rencontré. le produit arrive directement de la marque productrice. Nous leur avons demandé comment procéder et avons reçu réponse ce matin : nous avons donc bien répondu à votre email d'hier ce matin. Dès que nous aurons votre réponse nous pourrons agir rapidement afin que la marque productrice vous envoie les éléments manquants au plus vite. Nous nous excusons pour tout inconvénient causé.
Opinión cliente
5 mesi per ricevere l'ordine.. nessuna. Comunicazione da motostorm relativa ai ritardi se non a seguito dinmie richieste. Il supporto Easy Road evo non corrisponde alle foto di riferento per forma e colori
Salve, motostorm dispiace che lei non e soddisfatto con vostro acquisto. A breve riceverai un contatto dal nostro customer service.
Opinión cliente
More than 2 months delay before sending my order. In addition, my order was delivered by UPS at a wrong adress.
el
30.09.2022
a las 15:26
por anonymous a.
después de su compra el 24.09.2022 18:35
from motostorm.it/en
después de su compra el 24.09.2022 18:35
from motostorm.it/en
We are very sorry for the delay in shipping your order. we have informed you about the postponed arrival of the product as soon as we have been notified by the manufacturer. The product was shipped same day we have received it from them to avoid any further delay. Regarding the transport company, it seems they have had an issue at delivery and therefore have placed the parcel at the closest deposit for you to pick it up at your convenience. We apologize if the delivery did not occur smoothly.
Opinión cliente
Es kommen noch verzollungskosten dazu, von denen nicht erwähnt wird.
el
28.09.2022
a las 09:37
por anonymous a.
después de su compra el 23.09.2022 08:23
from motostorm.it/en
después de su compra el 23.09.2022 08:23
from motostorm.it/en
Kunden außerhalb der EU können je nach internationaler Vereinbarung zwischen Ihrem Land und der Europäischen Union Zollgebühren bei der Lieferung unterliegen. In diesem Fall verlangt der Spediteur, dass Sie die Zollgebühren bei Lieferung bezahlen. Wir geben dies auf unserer Website und auch in der Bestätigungs-E-Mail an, die Sie bei der Auftragserteilung erhalten.
Opinión cliente
Very bad
Ordered 2 item and then receive an email saying : they order the items to the manufacturer so I need to wait 2 weeks for my delivery and then ask them to send me as priority as I need jt and they send it as standard delivery I won’t order again
Ordered 2 item and then receive an email saying : they order the items to the manufacturer so I need to wait 2 weeks for my delivery and then ask them to send me as priority as I need jt and they send it as standard delivery I won’t order again
el
26.09.2022
a las 19:15
por anonymous a.
después de su compra el 21.09.2022 16:29
from motostorm.it/en
después de su compra el 21.09.2022 16:29
from motostorm.it/en
hello, we shipped only 3 days later than the expected shipment date. Our shipment is already a fast shipping.
Opinión cliente
I ordered a set of slip ons for my guzzi,they didn’t post them for 3 months
el
25.09.2022
a las 00:22
por anonymous a.
después de su compra el 19.09.2022 14:47
from motostorm.it/en
después de su compra el 19.09.2022 14:47
from motostorm.it/en
Hello, I just verified and we ship one month than the initial expected date. we informed you about the delay, unfortunately there is a lack of raw materials for the exhausts at the moment.
Opinión cliente
Magliette scadenti già scambiate lavate solo una volta
Ci dispiace che lei non e soddisfatto con vostro acquisto. Si ci sono problemi dovuto ad un difetto del prodotto non esitare di contattare il nostro customer care - info@motostorm.it
Opinión cliente
Item not in stock. Excessive delivery time (months).
el
22.09.2022
a las 10:58
por anonymous a.
después de su compra el 01.09.2022 09:39
from motostorm.it/en
después de su compra el 01.09.2022 09:39
from motostorm.it/en
hello, I'm sorry that there has been a delay, unfortunately in august most of the fabrics close for the summer break. we do our best to inform our customers of this.
Opinión cliente
The carrier, UPS, didn't understand Japanese addresses and caused me very much confusion. They claimed my address was a post office box. It is not. It's a physical address in Japan. Yamato Express had no problem with it once they received the package from UPS. So much wasted time trying to contact people to fix a proble that doesn't exist. I'm very dissapointed with them.
el
20.09.2022
a las 13:13
por anonymous a.
después de su compra el 15.09.2022 09:11
from motostorm.it/en
después de su compra el 15.09.2022 09:11
from motostorm.it/en
Hello, I'm very sorry for the inconvenience. If you still need help please write us an e-mail and we will contact the courier.
Opinión cliente
Still haven’t received
el
17.09.2022
a las 01:49
por anonymous a.
después de su compra el 11.09.2022 16:56
from motostorm.it/en
después de su compra el 11.09.2022 16:56
from motostorm.it/en
Hello, our apologies for the delay with delivery. As you know we have shipped last week. I will be contacting the shipper about the delivery delay. You will receive an update from our customer service by email.
Información Motostorm.it
Descripción:
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Dirección:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Página web:
Contacto:
info@motostorm.it
Responsable:
motostorm
Estado :
actualizado
Núm. de opiniones:
31382
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Opinión cliente
1 / 5
Deux messages adressés ce jour sur le site et aucune réponse du service après-vente ni même d'accusé réception de ma réclamation.
Donc très mécontent ! J'espère qu'ils vont réagir avec ce message !
después de su compra el 08.10.2022 12:57
from motostorm.it/en