Opiniões dos clientes do Motostorm - ComentáriosMotostorm

Opiniões Motostorm.it

Calculados a partir de 31382 Opiniões

Avaliações de Clientes

Opiniões

 
Good website, order shipped promptly and was well packed when delivered. I ordered 4 items. Unfortunately I did not receive the main item I ordered, I got a different bag to what I ordered. Whoever picked the order grabbed the wrong SW Motec bag. I've alerted Motostorm and am now waiting to see what they will do to fix this. This is the reason for 2 of 5 stars. As this was an international order it is now a massive inconvenience to return the order and wait another 3-4 weeks for the bag I actually ordered to be shipped and delivered.
o 14/09/2022 a 10:37 por .
De acordo com o pedido do dia 08/09/2022 13:16
from motostorm.it/en
Comentário de motostorm
Hello, I'm sorry for the inconvenience. In about 2 weeks you should receive the correct bag.
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Opiniões

 
poor service,late shipping
o 11/09/2022 a 06:03 por .
De acordo com o pedido do dia 05/09/2022 17:20
from motostorm.it/en
Comentário de motostorm
We are sorry for your experience in Motostorm. Shipment of your order was programmed for Thursday September the 2nd and we informed you that we would not be able to finalize shipment that day but on Monday the 5th - 3 days later with a weekend in the middle - as there was a slight delay in arrival of one of the ordered items.

Opiniões

 
j ai une commande qui devait arriver le 07 09 2022 et qui n ai toujours pas arrivée et dont je n ai aucune nouvelle
o 10/09/2022 a 18:08 por .
De acordo com o pedido do dia 05/09/2022 12:18
from motostorm.it/en
Comentário de motostorm
Bonsoir, votre commande a bien étè expédiée 1jour après l'avoir passée, mais comme communiqué par email il y a du retard avec le tansporteur pour un problème d'adresse. Nous sommes confiants que cela sera rèsolu très rapidement. Nous nous excusons pour le retard. Nous continuons de faire le suivi avec vous par email. Bien Cordialement

Opiniões

 
El pedido estaba previsto para el 11 de agosto y a día de hoy todavía no ha llegado, sería un detalle que si cierran en vacaciones veraniegas lo avisen
o 06/09/2022 a 14:05 por .
De acordo com o pedido do dia 01/09/2022 13:00
from motostorm.it/en
Comentário de motostorm
Estamos muy apenados por el retrazo en el envio de su pedido. Lamentablemente tuvimos demoras con la entrega de los productos - trataremos de ser mas comnicativos con nuestros clientes en estas situaciones.

Opiniões

 
Buongiorno, il mio ordine del 25/07/22 che sarebbe dovuto arrivare il 2 di Agosto come scritto sul sito è arrivato il primo Settembre.
o 06/09/2022 a 11:34 por .
De acordo com o pedido do dia 31/08/2022 12:36
from motostorm.it
Comentário de motostorm
Ci scusiamo per il ritardo nella spedizione, purtroppo molti fornitori - tra cui anche il produttore del suo articolo - hanno chiuso per la pausa estiva e dunque sia produzione che spedizioni erano completamente ferme. Abbiamo spedito non appena ci è arrivato il prodotto. Ci scusiamo ancora per l'inconveniente.

Opiniões

 
The helmet arrived damaged and I've not had a response after emailing the company.
o 02/09/2022 a 13:00 por .
De acordo com o pedido do dia 28/08/2022 09:43
from motostorm.it/en
Comentário de motostorm
We are sorry for the inconvenience. The email arrived yesterday late afternoon and usually within 24 hours we are able to answer our customers. You will receive an email from us with indication on how to follow this request.

Opiniões

 
Ich bin enttäuscht das ich zusätzliche Kosten tragen musste, nirgends auf der Webseite stand was von zusätzlichen Kosten durch UPS. das finde ich ist eine Frechheit, hätte ich das gewusst hätte ich hier nichts bestellt.
o 01/09/2022 a 23:48 por .
De acordo com o pedido do dia 27/08/2022 14:49
from motostorm.it/en
Comentário de motostorm
Hallo, die Schweiz liegt außerhalb der EU, daher wird die Mehrwertsteuer nicht auf den Preis angewendet, wenn Sie ein Produkt bei uns kaufen, aber der Schweizer Zoll verlangt, dass Sie die Steuern in Ihrem Land bezahlen. Die Rechnung wird an das Transportunternehmen gesendet und das Transportunternehmen sendet sie an den Empfänger der Sendung. Es gibt eine Erinnerung an diese Praxis in der Bestellbestätigung, die Sie per E-Mail erhalten, und auch in der Zahlungsrichtlinie auf unserer Website, bevor Sie eine Bestellung aufgeben. Herzliche Grüße

Opiniões

 
Rating reason. Don't have the package. UPS dropped package at wrong "a parts store" address.
Can not rate something, i don't have. 09.01.2022
o 01/09/2022 a 18:13 por .
De acordo com o pedido do dia 27/08/2022 14:25
from motostorm.it/en
Comentário de motostorm
We are sorry for the inconvenience caused by this situation. We will be sending you more information via mail about the delivery.

Opiniões

 
I ordered the SHOEI Neotec 2 motorcycle helmet. I ordered it from your site because the price was competitive in comparison with other sellers. What I didn't know was that UPS would send me an email stating that I had to pay import charges. The helmet ended up being more expensive than the other sellers. I won't be using your services again.
o 01/09/2022 a 17:05 por .
De acordo com o pedido do dia 27/08/2022 14:33
from motostorm.it/en
Comentário de motostorm
We are sorry you are not satisfied with the purchase. We indicate both in the website and in the confirmation email that customers outside of the EU might be subjected to custom duties. The customer is made aware of this before placing the order and also after palcing the order.
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Opiniões

 
Very Very disappointed service
o 31/08/2022 a 16:56 por .
De acordo com o pedido do dia 26/08/2022 10:46
from motostorm.it
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Informações Motostorm.it

Descrição:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Endereço:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recomendar:
Website:
Motostorm.it
Contato:
info@motostorm.it
Representante Autorizado:
motostorm
Estado :
Atualizado
Número de avaliações:
31382

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