Avis clients de Motostorm - Evaluations de Motostorm

Avis client de Motostorm.it

Calculé à partir de 31213 avis

Evaluations clients

Avis client

 
No idea where is my Order, IF will ever arrive. But, you are asking me for a review ...
My order was PAID and CONFIRMED on 6 April. You DID ship it out on 11 April, as per Promised. Thanks. And that’s all that worked well.
The fedex tracking system mentioned I will receive the package on 17 April. From Italy to Bucharest, Romania in 6 days seams ok. Then, I’ve got informed my Package in somewhere in England. Then, my Order reached some city in Germany. Then, “No date of delivery acailable”.
Now, evening of 19 April, I am wondering if I will receive anything, not when.
So, a parcel departing from Italy to Romania, needs to pas by England, then by Germany and who knows how many other countries yo reach Bucharest. So far, we passed 9 days from shipping and no idea when I will receive it. I guess even by postal service or by bike, in 9 days I should have received it.
Your service seams ok, but your delivery sucks. I’ve got faster deliveries even from China.
Thanks
le 19/04/2019 à 15:09 par .
suite à une commande du 11/04/2019 19:12
from motostorm.it/en
Commentaire de motostorm
We are very sorry for this inconvenience. We have reported the problem to fedex and at the moment we are waiting for them to provide an update on the delivery schedule. If for any reason the shipent cannot be delivered we will send you on a second shipment as soon as possibile.

Avis client

 
Product description is not accurate. Recently bought Unit Garage Mirror Nine-t Scrambler Mirror. Description specifically states, "It comes complete with aluminum bar end and mounting screw (can not be mounted with the original plastic bar ends). This kit (cod 2003_01) contains: an aluminum bar end with screw and one mirror with a 72 mm diameter." Picture even shows this. I purchased 2, not cheap, and only came with mirrors. No aluminum bar ends or screws. Poor, poor form Motostorm and Unit Garage.
le 13/04/2019 à 18:10 par .
suite à une commande du 02/04/2019 19:15
from motostorm.it/en
Commentaire de motostorm
Hi, we are very sorry if there has been problems with your order. Soon I will be sending you an email with instructions to risolve this situation.

Avis client

 
Ritardo
le 10/04/2019 à 18:50 par .
suite à une commande du 05/04/2019 16:07
from motostorm.it
Commentaire de motostorm
Salve, abbiamo spedito vostro ordine dopo 6 giorni. Sul nostro sito per l'articolo ordinato prevediamo 7/8 per la spedizione. Non ci sono stati ritardi.

Avis client

 
Tempi lunghi
Prodotto non presente nei loro magazzini ma non comunicato
Solo a mia telefonata sono venuto a conoscenza della cosa
Consegna poi sbagliata per mancanza di indirizzo cosa non veritiera visto che non era il primo acquisto.
Delusione
le 09/04/2019 à 17:18 par .
suite à une commande du 04/04/2019 16:02
from motostorm.it

Avis client

 
tracciabilità inesistente
le 02/04/2019 à 01:44 par .
suite à une commande du 27/03/2019 15:54
from motostorm.it
Commentaire de motostorm
Abbiamo spedito con BRT e abbiamo inviato la mail con il link per il tracking. BRT però aggiorna le spedizioni del giorno solo in tarda serata.

Avis client

 
Ho comprato sul sito di Motostorm un tankpad della Progrip, modello 5005 e mi è stato inviato un tankpad della Bigstar diverso da quello da me ordinato. Questo mi ha fatto perdere un sacco di tempo. E ora mi tocca fare il reso e sperare che mi mandino quello giusto o mi rimborsino i soldi...
le 01/04/2019 à 19:25 par .
suite à une commande du 27/03/2019 15:54
from motostorm.it
Commentaire de motostorm
Salve, ci dispiace per l'errore. Provvederemo a ritirare il prodotto sbagliato a nostre spese e a rimborsarle integralmente l'ordine.

Avis client

 
Pessimo!
le 01/04/2019 à 14:44 par .
suite à une commande du 25/03/2019 16:10
from motostorm.it
Commentaire de motostorm
Esistono pessimi venditori ma anche pessimi clienti!
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Avis client

 
Motostorm didn't fill out the customs forms correctly. My helmet was stuck in customs for over a week. After several emails, and phone calls I was able to resolve the problem myself.
le 28/03/2019 à 01:53 par .
suite à une commande du 05/03/2019 18:08
from motostorm.it/en
Commentaire de motostorm
Hi, we are sorry about the delay your parcel had during shipping. All of our shipments are accompanied with the correct documents. Some countries can ask for extra documents during customs clearance. When we receive this request from Fedex we send all required documents so as the parcel can be delivered as soon as possible.

Avis client

 
At fist it was good and after I received the item it went bad. Sometimes it's not black and white and honest people are left with a bad experience. Sad really.
le 23/03/2019 à 21:44 par .
suite à une commande du 08/03/2019 18:13
from motostorm.it/en

Avis client

 
Avevo letto le altre recensioni, e mi sembrava tutto bene.Poi ho effettuato l'ordine di un casco Bell che ovviamente , era segnato che cera la disponibilità, con la mia taglia, invece DOPO UNA SETTIMANA ho scritto una mail, per sapere del mio ordine non ho ricevuto risposta, ho telefonato e solo allora mi hanno detto che non era disponibile, quindi non vi è coerenza. Poi è arriva tutto in ordine per fortuna....
le 19/03/2019 à 10:12 par .
suite à une commande du 11/03/2019 14:33
from motostorm.it
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Informations Motostorm.it

Description :

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recommander :
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31213

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