Avis client de Motostorm.it
Calculé à partir de 31380 avis
Evaluations clients
Bonjour, nous sommes désolès que vous ne soyez pas satisfait. Le produit arrive directement de la marque productrice, où il y a eu des retards de production. Si il y a un défaut de production sur le produit, merci de nous envoyer un email avec la description et la photo du problème: notre service après-vente vous donnera le soutien nécessaire. Nous nous excusons bien sur pour le retard dans l'expédition de votre commande. Bien Cordialement
Avis client
Website showed item in stock +- 5 day delivery, contacted them on day 10 to be told item not in stock, will take 40 days to get in stock,no communication from vendors side to inform me, said ok to change for another color in stock, helmet arrived , but no ECE or DOTT certification on it, so illegal in most countries. NOT HAPPY
WILL PROBABLY NOT USE VENDOR AGAIN
WILL PROBABLY NOT USE VENDOR AGAIN
The website indicated shipment in 7 business days.
You did contact us first and we informed you that the helmet was not available and offered an alternative - that you accepted.
The helmet is ECE certified and you can find the stamp on the chin strap - as all our helmets are ECE homologated and certified by law.
I am sorry if you are not happy with the purchase.
Avis client
Took four weeks for delivery, cat end is wrong size had to do heavy modifying to make work. Not happy
Hello Richard, I'm sorry that there has been a delay regarding your order. If we would have know that the product did not fit we would have helped you. Kind regards.
Avis client
I bought a windshield for my Panigale V4s showed as brand Puig in your site, the one I received is a different brand, it doesn't even have brand except for some green stickers. No sure why you show Puig as the brand, some people buy because of the trust with the brand, I have use Puig in the past that's why I bought it.
Hello, we are very sorry for any problems that you have had with your order. Please check your inbox you will soon be contacted by customer service.
Avis client
Received the C5 helmet and SC2 communication system in a timely matter. Turns out the SC2 system is not working (no audio whatsoever). Been trying several tomes for almost a week to get a response via email, with 0 response. I have a useless communication system with no way to resolve.
Hello, we are very sorry for the delay with our reply. You have been contacted by customer service. Please check you inbox. We will risolve any problems that you are having.
Avis client
Terrible service. A 3 day delivery took nearly 3 weeks with no updates, would not recommend
We are sorry for any inconvenience caused. Uk customs clearance can sometmies suffer backlog.
Avis client
It doesn’t work! And the costumer care it doesn’t answer to you!
Hello, the email you sent arrived on Saturday and our offices are closed on the weekend.
You will receive shortly an email with indications on how to proceed.
Avis client
Not told that on top of the purchase price & delivery charges we would have a further £70 to pay UPS in export fees
We indicate both in the website and in the confirmation email the customer receives after the purchase has been finalized - that customers outside of the EU might be subjected to custom charges.
We reccomend contacting us beforehand to check if your Country is one of them so we can help you place the order.
Avis client
Advertised 7day delivery. Took 5 weeks.
Hello, we shipped only a few days later than the estimated date of shipping, unfortunately it was the courier that had a delay in delivering. We are very sorry for this. Hopefully you are enjoying your product.
Avis client
I ordered an item that was listed as “in stock” but it shipped after 3 months. I had to write multiple emails to ask for it. Once they shipped it after such long delays, they sent the wrong item. So I never received the actual item ai ordered. I have emailed yet again to ask for return instructions and have not heard back from them. Avoid ordering from this vendor if you actually want your orders. Find some local company that is reliable. This has been a waste of time and money for me.
Hello, I'm sorry that the exhaust you ordered suffered of a delay in production, we kept you informed about this situation. At the moment we are in contact with the manufacturer to help you. We will do our best to update you as soon as possible.
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31380
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Avis-Verifies est géré par une société indépendante récoltant les avis des clients des e-commerçants après une commande. Son but est de vous aider à distinguer les e-commerçants les plus fiables.Voir plus
Avis client
2 / 5
suite à une commande du 11.04.2022 13:07
from motostorm.it/en