Opiniões dos clientes do Motostorm - ComentáriosMotostorm

Avaliações de Clientes

Opiniões

 
La pieces reçu est de 1 qualité avec des bavures et en plus j ai attendu 1 mois pour la recevoir, j ai plus envie de commander chez motostorm
o 02/05/2022 a 21:37 por .
De acordo com o encomenda do dia 11/04/2022 13:07
from motostorm.it/en
Comentário de motostorm
Bonjour, nous sommes désolès que vous ne soyez pas satisfait. Le produit arrive directement de la marque productrice, où il y a eu des retards de production. Si il y a un défaut de production sur le produit, merci de nous envoyer un email avec la description et la photo du problème: notre service après-vente vous donnera le soutien nécessaire. Nous nous excusons bien sur pour le retard dans l'expédition de votre commande. Bien Cordialement

Opiniões

 
Website showed item in stock +- 5 day delivery, contacted them on day 10 to be told item not in stock, will take 40 days to get in stock,no communication from vendors side to inform me, said ok to change for another color in stock, helmet arrived , but no ECE or DOTT certification on it, so illegal in most countries. NOT HAPPY
WILL PROBABLY NOT USE VENDOR AGAIN
o 02/05/2022 a 11:21 por .
De acordo com o encomenda do dia 19/04/2022 13:13
from motostorm.it/en
Comentário de motostorm
The website indicated shipment in 7 business days. You did contact us first and we informed you that the helmet was not available and offered an alternative - that you accepted. The helmet is ECE certified and you can find the stamp on the chin strap - as all our helmets are ECE homologated and certified by law. I am sorry if you are not happy with the purchase.

Opiniões

 
Took four weeks for delivery, cat end is wrong size had to do heavy modifying to make work. Not happy
o 29/04/2022 a 06:35 por .
De acordo com o encomenda do dia 22/04/2022 17:29
from motostorm.it/en
Comentário de motostorm
Hello Richard, I'm sorry that there has been a delay regarding your order. If we would have know that the product did not fit we would have helped you. Kind regards.
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Opiniões

 
I bought a windshield for my Panigale V4s showed as brand Puig in your site, the one I received is a different brand, it doesn't even have brand except for some green stickers. No sure why you show Puig as the brand, some people buy because of the trust with the brand, I have use Puig in the past that's why I bought it.
o 27/04/2022 a 23:48 por .
De acordo com o encomenda do dia 22/04/2022 11:00
from motostorm.it/en
Comentário de motostorm
Hello, we are very sorry for any problems that you have had with your order. Please check your inbox you will soon be contacted by customer service.

Opiniões

 
Received the C5 helmet and SC2 communication system in a timely matter. Turns out the SC2 system is not working (no audio whatsoever). Been trying several tomes for almost a week to get a response via email, with 0 response. I have a useless communication system with no way to resolve.
o 27/04/2022 a 20:54 por .
De acordo com o encomenda do dia 16/04/2022 13:40
from motostorm.it/en
Comentário de motostorm
Hello, we are very sorry for the delay with our reply. You have been contacted by customer service. Please check you inbox. We will risolve any problems that you are having.
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Opiniões

 
Terrible service. A 3 day delivery took nearly 3 weeks with no updates, would not recommend
o 26/04/2022 a 09:59 por .
De acordo com o encomenda do dia 05/04/2022 14:37
from motostorm.it/en
Comentário de motostorm
We are sorry for any inconvenience caused. Uk customs clearance can sometmies suffer backlog.

Opiniões

 
It doesn’t work! And the costumer care it doesn’t answer to you!
o 24/04/2022 a 01:40 por .
De acordo com o encomenda do dia 18/04/2022 21:57
from motostorm.it/en
Comentário de motostorm
Hello, the email you sent arrived on Saturday and our offices are closed on the weekend. You will receive shortly an email with indications on how to proceed.

Opiniões

 
Not told that on top of the purchase price & delivery charges we would have a further £70 to pay UPS in export fees
o 22/04/2022 a 12:15 por .
De acordo com o encomenda do dia 11/04/2022 14:30
from motostorm.it/en
Comentário de motostorm
We indicate both in the website and in the confirmation email the customer receives after the purchase has been finalized - that customers outside of the EU might be subjected to custom charges. We reccomend contacting us beforehand to check if your Country is one of them so we can help you place the order.

Opiniões

 
Advertised 7day delivery. Took 5 weeks.
o 22/04/2022 a 00:44 por .
De acordo com o encomenda do dia 30/03/2022 15:57
from motostorm.it/en
Comentário de motostorm
Hello, we shipped only a few days later than the estimated date of shipping, unfortunately it was the courier that had a delay in delivering. We are very sorry for this. Hopefully you are enjoying your product.

Opiniões

 
I ordered an item that was listed as “in stock” but it shipped after 3 months. I had to write multiple emails to ask for it. Once they shipped it after such long delays, they sent the wrong item. So I never received the actual item ai ordered. I have emailed yet again to ask for return instructions and have not heard back from them. Avoid ordering from this vendor if you actually want your orders. Find some local company that is reliable. This has been a waste of time and money for me.
o 18/04/2022 a 15:15 por .
De acordo com o encomenda do dia 13/04/2022 14:30
from motostorm.it/en
Comentário de motostorm
Hello, I'm sorry that the exhaust you ordered suffered of a delay in production, we kept you informed about this situation. At the moment we are in contact with the manufacturer to help you. We will do our best to update you as soon as possible.
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Informações Motostorm.it

Descrição:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

Endereço:
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Recomendar:
Website:
Contato:
info@motostorm.it
Representante Autorizado:
motostorm
Estado :
Atualizado
Número de avaliações:
31380

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