Klant beoordelingen vanMotostorm - Beoordelingen van Motostorm

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Klant beoordelingen

 
I bought a windshield for my Panigale V4s showed as brand Puig in your site, the one I received is a different brand, it doesn't even have brand except for some green stickers. No sure why you show Puig as the brand, some people buy because of the trust with the brand, I have use Puig in the past that's why I bought it.
op 27-04-2022 à 23:48 door .
Na een bestelling op 22-04-2022 11:00
from motostorm.it/en
Commentaar motostorm
Hello, we are very sorry for any problems that you have had with your order. Please check your inbox you will soon be contacted by customer service.

Klant beoordelingen

 
Received the C5 helmet and SC2 communication system in a timely matter. Turns out the SC2 system is not working (no audio whatsoever). Been trying several tomes for almost a week to get a response via email, with 0 response. I have a useless communication system with no way to resolve.
op 27-04-2022 à 20:54 door .
Na een bestelling op 16-04-2022 13:40
from motostorm.it/en
Commentaar motostorm
Hello, we are very sorry for the delay with our reply. You have been contacted by customer service. Please check you inbox. We will risolve any problems that you are having.
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Klant beoordelingen

 
Terrible service. A 3 day delivery took nearly 3 weeks with no updates, would not recommend
op 26-04-2022 à 09:59 door .
Na een bestelling op 05-04-2022 14:37
from motostorm.it/en
Commentaar motostorm
We are sorry for any inconvenience caused. Uk customs clearance can sometmies suffer backlog.

Klant beoordelingen

 
It doesn’t work! And the costumer care it doesn’t answer to you!
op 24-04-2022 à 01:40 door .
Na een bestelling op 18-04-2022 21:57
from motostorm.it/en
Commentaar motostorm
Hello, the email you sent arrived on Saturday and our offices are closed on the weekend. You will receive shortly an email with indications on how to proceed.

Klant beoordelingen

 
Not told that on top of the purchase price & delivery charges we would have a further £70 to pay UPS in export fees
op 22-04-2022 à 12:15 door .
Na een bestelling op 11-04-2022 14:30
from motostorm.it/en
Commentaar motostorm
We indicate both in the website and in the confirmation email the customer receives after the purchase has been finalized - that customers outside of the EU might be subjected to custom charges. We reccomend contacting us beforehand to check if your Country is one of them so we can help you place the order.

Klant beoordelingen

 
Advertised 7day delivery. Took 5 weeks.
op 22-04-2022 à 00:44 door .
Na een bestelling op 30-03-2022 15:57
from motostorm.it/en
Commentaar motostorm
Hello, we shipped only a few days later than the estimated date of shipping, unfortunately it was the courier that had a delay in delivering. We are very sorry for this. Hopefully you are enjoying your product.

Klant beoordelingen

 
I ordered an item that was listed as “in stock” but it shipped after 3 months. I had to write multiple emails to ask for it. Once they shipped it after such long delays, they sent the wrong item. So I never received the actual item ai ordered. I have emailed yet again to ask for return instructions and have not heard back from them. Avoid ordering from this vendor if you actually want your orders. Find some local company that is reliable. This has been a waste of time and money for me.
op 18-04-2022 à 15:15 door .
Na een bestelling op 13-04-2022 14:30
from motostorm.it/en
Commentaar motostorm
Hello, I'm sorry that the exhaust you ordered suffered of a delay in production, we kept you informed about this situation. At the moment we are in contact with the manufacturer to help you. We will do our best to update you as soon as possible.
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Klant beoordelingen

 
Inventory information differs between what is shown on the site and what is actually available.
op 18-04-2022 à 01:36 door .
Na een bestelling op 12-04-2022 13:34
from motostorm.it/en
Commentaar motostorm
hello, I'm sorry that one of the items was not immediately avaiable, it's a busy period for the manufacturers and sometims there can be delays. In this case we always help to find the best solution for our customers.

Klant beoordelingen

 
Purtroppo come temevo la consegna non è andata a buon fine perché il citofono non funziona e i corrieri non perdono tempo a leggere le note.... buona Pasqua!
op 17-04-2022 à 12:31 door .
Na een bestelling op 12-04-2022 08:54
from motostorm.it
Commentaar motostorm
Buon giorno, ci dispiace molto, abbiamo dato istruzioni al corriere di riconsegnare allo stesso indirizzo, con Suo numero di telefono da chiamare. Li abbiamo avvisati che il citofono non funziona. Dovrebbe andare a buon fine questa volta. Cordiali Saluti
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Klant beoordelingen

 
Still haven’t received the item, getting concerned.
op 12-04-2022 à 23:15 door .
Na een bestelling op 07-04-2022 19:23
from motostorm.it/en
Commentaar motostorm
Hi, we have shipped your order on the 07th, it seems there are delays in delivery due to customs. we have asked more information to the transport company. we will let you know by email. we apologize for the long lead time in your delivery. Kind regards
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Informatie Motostorm.it

Omschrijving:

Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.

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Largo Centro Studi 11
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